Eric Paulos

Rise of the expert amateur: DIY projects, communities, and cultures

This paper presents a large-scale study of Do-It-Yourself (DIY) communities, cultures and projects. We focus on the adoption and appropriation of human-computer interaction and collaboration technologies and their role in motivating and sustaining communities of builders, crafters and makers. Our survey of over 2600 individuals across a range of DIY communities (Instructables, Dorkbot, Craftster, Ravelry, Etsy, and Adafruit) reveals a unique set of values, emphasizing open sharing, learning, and creativity over profit and social capital. We derive design implications to embed these values into other everyday practices, and hope that our work serves to engage CHI practitioners with DIY expert amateurs.

Home, habits, and energy: examining domestic interactions and energy consumption

This paper presents findings from a qualitative study of peoples everyday interactions with energy-consuming products and systems in the home. Initial results from a large online survey are also considered. This research focuses not only on conservation behavior but importantly investigates interactions with technology that may be characterized as normal consumption or over-consumption. A novel vocabulary for analyzing and designing energy-conserving interactions is proposed based on our findings, including: cutting, trimming, switching, upgrading, and shifting. Using the proposed vocabulary, and informed by theoretical developments from various literatures, this paper demonstrates ways in which everyday interactions with technology in the home are performed without conscious consideration of energy consumption but rather are unconscious, habitual, and irrational. Implications for the design of energy-conserving interactions with technology and broader challenges for HCI research are proposed.

Beyond energy monitors: interaction, energy, and emerging energy systems

Motivated by a recent surge of research related to energy and sustainability, this paper presents a review of energy-related work within HCI as well as from literature outside of HCI. Our review of energy-related HCI research identifies a central cluster of work focused on electricity consumption feedback (ECF). Our review of literature outside of HCI highlights a number of emerging energy systems trends of strong relevance to HCI and interaction design, including smart grid, demand response, and distributed generation technologies. We conclude by outlining a range of opportunities for HCI to engage with the experiential, behavioral, social, and cultural aspects of these emerging systems, including highlighting new areas for ECF research that move beyond our fields current focus on energy feedback displays to increase awareness and motivate individual conservation behavior.

A vehicle for research: using street sweepers to explore the landscape of environmental community action

Researchers are developing mobile sensing platforms to facilitate public awareness of environmental conditions. However, turning such awareness into practical community action and political change requires more than just collecting and presenting data. To inform research on mobile environmental sensing, we conducted design fieldwork with government, private, and public interest stakeholders. In parallel, we built an environmental air quality sensing system and deployed it on street sweeping vehicles in a major U.S. city; this served as a research vehicleby grounding our interviews and affording us status as environmental action researchers. In this paper, we present a qualitative analysis of the landscape of environmental action, focusing on insights that will help researchers frame meaningful technological interventions.

UpStream: motivating water conservation with low-cost water flow sensing and persuasive displays

Water is our most precious and most rapidly declining natural resource. We explore pervasive technology as an approach for promoting water conservation in public and private spaces. We hope to motivate immediate reduction in water use as well as higher-order behaviors (seeking new information, etc) through unobtrusive low-cost water flow sensing and several persuasive displays. Early prototypes were installed at public faucets and a private (shared) shower, logging water usage first without and then with ambient displays. This pilot study led to design iterations, culminating in long-term deployment of sensors in four private showers over the course of three weeks. Sensors first logged baseline water usage without visualization. Then, two display styles, ambient and numeric, were deployed in random order, each showing individual and average water consumption. Quantitative data along with participants feedback contrast the effectiveness of numeric displays against abstract visualization in this very important domain of water conservation and public health.

Some consideration on the (in)effectiveness of residential energy feedback systems

Energy feedback systems, particularly residential energy feedback systems (REFS), have emerged as a key area for HCI and interaction design. However, we argue that HCI researchers, designers and others concerned with the design and evaluation of interactive systems should more strongly consider the ineffectiveness of such systems, including not only potential limitations of specific types of REFS or REFS in general but also potentially counterproductive or harmful effects of REFS. In this paper we outline research questions and issues for future work based on critical gaps in REFS research identified from (i) a review of REFS literature and (ii) findings from two qualitative studies of commercial home energy monitors.

It's not all about "Green": energy use in low-income communities

Personal energy consumption, specifically home energy consumption such as heating, cooling, and electricity, has been an important environmental and economic topic for decades. Despite the attention paid to this area, few researchers have specifically explored these issues within a community that makes up approximately 30% of U.S. households -- those below the federal poverty line. We present a study of 26 low-income households in two very different locations -- a small town in the Southern U.S. and a northerly metropolitan area. Through a photo-elicitation study and directed interviews, we explore the relationship between energy saving behaviors, external factors, and users intrinsic values and beliefs. Most of our participants are committed to saving energy for non-financial reasons, even when not responsible for paying bills. Challenges to saving energy include safety and lack of control over the environment. We discuss how Ubicomp technologies for saving energy can address some of these challenges.

Materializing energy

Motivated and informed by perspectives on sustainability and design, this paper draws on a diverse body of scholarly works related to energy and materiality to articulate a perspective on energy-as-materiality and propose a design approach of materializing energy. Three critical themes are presented: the intangibility of energy, the undifferentiatedness of energy, and the availability of energy. Each theme is developed through combination of critical investigation and design exploration, including the development and deployment of several novel design artifacts: Energy Mementos and The Local Energy Lamp. A framework for interacting with energy-as-materiality is proposed involving collecting, keeping, sharing, and activating energy. A number of additional concepts are also introduced, such as energy attachment, energy engagement, energy attunement, local energy and energy meta-data. Our work contributes both a broader, more integrative design perspective on energy and materiality as well as a diversity of more specific concepts and artifacts that may be of service to designers and researchers of interactive systems concerned with sustainability and energy.

InAir: sharing indoor air quality measurements and visualizations

This paper describes inAir, a tool for sharing measurements and visualizations of indoor air quality within ones social network. Poor indoor air quality is difficult for humans to detect through sight and smell alone and can contribute to the development of chronic diseases. Through a four-week long study of fourteen households as six groups, we found that inAir (1) increased awareness of, and reflection on air quality, (2) promoted behavioral changes that resulted in improved indoor air quality, and (3) demonstrated the persuasive power of sharing for furthering improvements to indoor air quality in terms of fostering new social awareness and behavior changes as well as strengthening social bonds and prompting collaborative efforts across social networks to improve human health and well being.

Participatory sensing in public spaces: activating urban surfaces with sensor probes

Recent convergence between low-cost technology, artform and political discourse presents a new design space for enabling public participation and expression. We explore non-experts use of place-based, modular sensors to activate, author and provoke urban landscapes. Our work with communities of bicyclists, students, parents, and homeless people suggests design opportunities for merging grassroots data collection with public expressions and activism. Members of each community were given probes that represent the measurement of exhaust, smog, pathogens, chemicals, noise or dust, and asked to engage with them as fully functional sensors over the course of one week. Our findings offer insights into participation, environmental sensing, and data sharing within and across four different communities, revealing design implications for future sensing systems as instruments of social currency and political change.