F.K. Boersma

The Endless City. A Review [Review of: R Burdett, D Sudjic (2008) The Endless City]

edited by Ricky Burdett and Deyan Sudjic, New York, Phaidon Press, 2007, 512 pp. Global cities never sleep. This is the impression that remains after reading The endless city, an ambitious book abo...

Negotiating the 'Trading Zone'. Creating a Shared Information Infrastructure in the Dutch Public Safety Sector .

Abstract Our main concern in this article is whether nation-wide information technology (IT) infrastructures or systems in emergency response and disaster management are the solution to the communication problems the safety sector suffers from. It has been argued that implementing nation-wide IT systems will help to create shared cognition and situational awareness among relief workers. We put this claim to the test by presenting a case study on the introduction of ‘netcentric work’, an IT system-based platform aiming at the creation of situational awareness for professionals in the safety sector in the Netherlands. The outcome of our research is that the negotiation with relevant stakeholders by the Dutch government has lead to the emergence of several fragmented IT systems. It becomes clear that a top-down implementation strategy for a single nation-wide information system will fail because of the fragmentation of the Dutch safety sector it is supposed to be a solution to. As the US safety sector is at least as fragmented as its Dutch counterpart, this may serve as a caveat for the introduction of similar IT systems in the US.

Giddens à la Carte? Appraising empirical applications of Structuration Theory in management and organization studies

There is an increasing interest in the application of Structuration Theory in the fields of management and organization studies. Based upon a thorough literature review, we have come up with a data-set to assess how Structuration Theory has been used in empirical research. We use three key concepts of this theory (duality of structure, knowledgeability, and time-space) as sensitizing concepts for our analysis. We conclude that the greatest potential of Structuration Theory for management and organization studies is to view it as a process theory that offers a distinct building block for explaining intra and interorganizational change, as exemplified through concepts such as routine, script, genre, practice, and discourse.

Organizing the university-industry relationship: a case study of research policy and curriculum restructuring at the North-West University in South Africa

A major requirement for transformation contained in the new education policy in South Africa is that the graduate outputs of the higher education system should match the needs of a modernizing economy. This paper addresses the organizational aspect of university-industry relationships that is an element of the transformation. In empirical terms, it reflects upon the policy of the North-West University in South Africa, as embodied by means of the introduction of the Business Mathematics and Informatics (BMI) curriculum and research. Empirical results indicate that the number of students who opted for mathematics had increased dramatically. The majority of graduates delivered by the BMI programme are employed in the financial sector, both nationally and internationally. This paper indicates that the organization of university-industry relationships enforces a difficult institutional balancing act that attempts, on the one hand, to meet the benchmark of international scientific indicators, and on the other hand, “fitness for purpose” in the local context.

The management of formalization processes in R&D collaboration

This paper examines the process leading to a formalised co-operation. A comparative case study of Research and Development (R&D) collaborations illustrates how, during the process of formalising, the creation of shared understanding of the co-operation is supported or hindered. When participants are involved in setting goals, writing work plans, and creating the rules for the co-operation, each participant will have a better understanding of their relationship with others, their own role and responsibility and those of the others. In this study, the authors identify five possible factors that encourage or discourage the partners to use the process of formalising for the purpose of sensemaking.

Structural ways to embed a research laboratory into the company: a comparison between Philips and General Electric 1900-1940

This paper compares the Philips Research Department and the Research Laboratory of the American company General Electric (GE). 1 It argues that it is, above all, the issue of the organization of industrial research, appropriate leadership and the embeddedness of a research department in the company as a whole that is important for an historical analysis of an industrial research department. The complex structures that Gilles Holst (the first Philips research director) and Willis Whitney (the GE research director during the first decades of the twentieth century) set up in their organizations enabled scientists to keep in touch with the resources provided by the universities, and made it possible for them to come up with articles, patents and devices for their respective companies. It enabled them also to strengthen their contacts inside and outside the laboratorys walls. However, more than his colleague Whitney at GE, Holst at Philips intended to integrate the research laboratory into the company as a whole. Holsts policy as a research director will be illustrated using the case of Philips radio research. A comparative discussion of industrial research in the 1930s within both companies shows that the successful integration of research activities is context-dependent.

Managing between science and industrie: An historical analysis of the Philips Research and Development Department's management

Purpose – This paper seeks to deal with the history of Research and Development (R&D) management. It takes the history of the R&D Department of the Royal Philips Electronics of The Netherlands as an example to unravel the dynamics behind industrial R&D management.Design/methodology/approach – This paper is based upon historical and theoretical studies on industrial R&D institutions and research cultures.Findings – The paper proposes that the directors of the Philips R&D Department continually shaped and reshaped the organization in order to retain researchers with creative ideas, and to stimulate innovativeness. The R&D‐management was the outcome of a search process that comprehended a mixture of scientific and industrial (management) skills, knowledge and expertise, which together shaped an industrial research culture. One of the most difficult questions for the research managers was to find a balance between the professional status and motives of individual researchers on the one hand and the Philips co...

Machine baptisms and heroes of the underground: Performing sociomateriality in an Amsterdam metro project

Purpose – The purpose of this paper is to apply the theory of sociomateriality to exhibit how the social and material are entangled and (re)configured over time and in practice in a particular organization of study. Design/methodology/approach – The authors conduct an ethnographic case study of the North-South metro line project in Amsterdam and use the methods of participant-observation, in-depth interviewing and a desk study. Findings – The authors showcase the process of sociomaterial entanglement by focussing on the history and context of the project, the agency and performativity of the material and sociomaterial (re)configuration via ritual performance. The authors found the notion of performativity not only concern the enactment of boundaries between the social and material, but also the blurring of such boundaries. Research limitations/implications – Sociomateriality theory remains difficult to grasp. The implication is the need to provide new lenses to engage this theory empirically. Practical im...

Shaping the societal impact of emergencies: striking a balance between control and cooperation

Purpose – The purpose of this paper is to contribute an analysis of how crisis communication can make a difference in terms of the impact of an emergency on society. Design/methodology/approach – The attitude of the response organisations with respect to communities is reflected in the planning model they adopt. Two ideal-typical planning models are distinguished in the literature. In order to analyse what role both planning models play in the dynamics of crisis communications, the authors selected two Dutch cases for a comparative case analysis on message contents and media responses to the crisis communication. Findings – The content analysis revealed different crisis communication styles used by the emergency response organisation. The crisis communication in the first case focused primarily on denotative meaning-making while the crisis communication in the second case focused primarily on connotative meaning-making. Practical implications – The authors argue that, in crisis communication, more attenti...

Paradoxes of studentification: social mix versus gentrification in a disadvantaged neighborhood in Amsterdam East

Studio K, a relatively new quasi-public space in a gentrifying multi-ethnic neighborhood in Amsterdam East, is a prime example of the growing urban reinvestment within the area. The basic idea behind the by students managed Studio K is to create a cultural centre as an open place, including a cinema, restaurant, bar and club, where all visitors feel at home. It is the form and content that renders neighborhood relations relevant, not the physical proximity. Our paper involves a critical discussion of what can be understood as community commitment and how the organizational identity of Studio K responded to the needs and expectations of the community in relation to the gentrification debate, and in particular studentification. Our analysis suggests that neighborhoods do not indicate the potential for social identification and shared community experience.