Filzah Isa

Mydin transformation focus: leadership and organizational change

Title – Mydin transformation focus: leadership and organizational change. Subject area – Leadership and organizational change. Study level/applicability – Undergraduate and Masters degrees in Business and Management. Managers and executives undergoing training in leadership-related issues will also benefit from the case study through development of analytical and decision-making skills. Case overview – The case study highlights a successful retail business leader who has been directly involved in the transformation of his family business from a mere merchandiser to hypermarket owner. For more than five decades of developing and cultivating his leadership skills, business competencies and continuous learning, he successfully competes with foreign giant retailers. To comprehend the transformation process undergone by his business, the case study captures the development phases of the organizational changes and the leaders leadership and decision-making styles from the early establishment of the company un...