Hazilah Mohd Amin

Gender Differences in Computer Literacy Level Among Undergraduate Students in Universiti Kebangsaan Malaysia

This study was conducted to assess gender differences in computer literacy levels of undergraduate students in UKM. Responses from 2,591 students were analyzed. Students were surveyed on software and application use, self‐perceived control and programming skills. There is a significant difference in computer literacy level between male and female students; overall mean score for male was 2.62 (N = 734, SD = 0.71) while female score was 2.34 (N = 1570, SD = 0.58). Male students had greater computer experience and use computer more frequently. They also reported a higher computer ability and slightly higher percentage of them own a computer. Males had greater self‐perceived control and higher programming skills and better ability in computer repair and maintenance than females. Other factors such as computer experience, and computer ownership also affect computer literacy level as was shown by the interaction effect existed among gender, computer experience, and computer ownership. Implication from this study indicates that increasing the computer experience and encouraging students to own a computer will give more opportunity to female students to achieve a higher level of computer literacy.

Cultural behavioural based model to a Holistic Knowledge Management System

Present knowledge management initiatives and systems failed or remained ineffective due to the lack of knowledge creation activities in organizations. It is hypothesized that emphasizing the knowledge creation activities and embedding such activities in the organization’s objective, mission and processes will directly enhance the effectiveness of the organization’s Knowledge Management System. In designing the Holistic Knowledge Management System (HiKMaS™), a new approach that focuses on a knowledge friendly culture and behaviour among the member of staff in an organization is used and supported by appropriate processes which is enabled through technology. This holistic KM system is designed to be more pragmatic and dynamic as opposed to a knowledge management system that has the expectation on its people in the organization to give their cooperation and contributions at times, unwillingly.