Howard M. Lee | Researchain

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Publication

Featured researches published by Howard M. Lee.

Archive | 2005

Selective security masking within recorded speech utilizing speech recognition techniques

Howard M. Lee; Steven Lutz; Gilad Odinak

Archive | 2015

Computer-Implemented Call Center Architecture And Method For Optimizing Customer Experience Through In-Band Expert Intervention

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2015

Computer-Implemented System And Method For Protecting Sensitive Information Within A Call Center In Real Time

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2017

System And Method For Providing Customer-specific Ongoing Call Center Assistance With The Aid Of A Digital Computer

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2015

Detecting events for use in an automated call center environment

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2017

System and Method For User Notification Regarding Detected Events

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2016

System and Method for Providing Ongoing Call Center Call Assistance with the Aid of a Digital Computer

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2015

Protecting sensitive information within a call center in real time

David Milstein; Gilad Odinak; Howard M. Lee

Archive | 2015

Dynamically providing guidance during customer interactions

David Milstein; Howard M. Lee

Archive | 2015

Protection d'informations sensibles dans un centre d'appels en temps réel

David Milstein; Gilad Odinak; Howard M. Lee

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Collaboration

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Top Co-Authors

David Milstein

Microsoft

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Top Co-Authors

Gilad Odinak

Microsoft

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Archive Network Publication Hotspot Collaboration

Network

Latest external collaboration on country level. Dive into details by clicking on the dots.

Hotspot

Dive into the research topics where Howard M. Lee is active.

Publication

Featured researches published by Howard M. Lee.

Selective security masking within recorded speech utilizing speech recognition techniques

Computer-Implemented Call Center Architecture And Method For Optimizing Customer Experience Through In-Band Expert Intervention

Computer-Implemented System And Method For Protecting Sensitive Information Within A Call Center In Real Time

System And Method For Providing Customer-specific Ongoing Call Center Assistance With The Aid Of A Digital Computer

Detecting events for use in an automated call center environment

System and Method For User Notification Regarding Detected Events

System and Method for Providing Ongoing Call Center Call Assistance with the Aid of a Digital Computer

Protecting sensitive information within a call center in real time

Dynamically providing guidance during customer interactions

Protection d'informations sensibles dans un centre d'appels en temps réel

Collaboration

Dive into the Howard M. Lee's collaboration.