Ildikó Szabó

Compliance Check in Semantic Business Process Management

With a steady increase of requirements against business processes, support of compliance checking is a field having increased attention in information systems research and practice. Compliance check is vital for organizations to identify gaps, inconsistency and incompleteness in processes and sometimes it is mandatory because of legal, audit requirements. The paper gives an overview about our research and development activities in the field of compliance checking with the help of semantic business process management (SBPM). We propose a compliance checking approach and solution, illustrated with a use case from higher education domain.

Knowledge-Based Compliance Checking of Business Processes

Discovering discrepancies between actual business processes and business processes outlined by standards, best practices facilitates decision making of process owners regarding business process improvement. In semantic compliance management, knowledge related to job roles can serve as a basis to check compliance. Process ontologies preserve the structure of business processes and bear background knowledge for executing processes, which can be structured in domain ontologies. This paper presents how process and domain ontologies can work together in ontology matching to make a proposal for process owners regarding compliance check. A case from nursing practice will illustrate the applicability of this approach.

Semantic Audit Application for Analyzing Business Processes

Standard regulations are used to assess the compliance of business operations by auditors. This procedure is too time-consuming and Computer Assisted Audit Tools lack of the feature of processing documents semantically in an automatic manner. This paper presents a semantic application which is capable of extracting business process models in the shape of process ontologies from business regulations based on reference process ontologies transformed from process models derived from standard regulations. The application uses ontology matching to discover deviations of a given business operation and creates a transparent report for auditors. This semantic tool has been tested on one of the Internationalization processes in the respect of Erasmus mobility.

Process-Based Query Tool to Rationalize Document Bases

Organizational activities require and produce documents like policies, transactional documents, business reports, audit reports. These documents are usually stored in document bases belonging to their hosting IT systems that makes difficult to search them. However they are connected to their generating, modifying and utilizing activities in process models which can be transformed into process ontologies. Process ontologies can be served as a basis for transforming process models into workflows, and interpreting or searching documents released during the runtime of processes. An application presented in this paper uses process model transformation, process-based text mining and semantic technologies for processing documents and querying them.

Process-Based Analysis of Digitally Transforming Skills

In Industry 4.0 a lot of jobs will be replaced by machines due to the technological revolution. Digital transformation entails new skills required to possess by people. This paper presents a solution to create data warehouse to assess future job skills based on the actual industrial business processes. The solution collects time series data from job portals and transforms them into the data warehouse to analyse skill sets. The structure of the data warehouse and the algorithm of extracting data from job vacancies have been introduced.

Systematic Analysis of Future Competences Affected by Industry 4.0

Digital transformations boosted by new technological innovations entail restructured industrial processes and requalified skilled workers. Educational institutions must provide qualifications with learning outcomes fitting to these requirements. Nowadays skill gap analysis between both sides of labor market is a crucial research topic, but researchers mostly draw consequences from experts’ visions, trends in past data and not from systematic analysis. Educational institutions must gather information about competences required in the future to start transferring them these relevant knowledge in time. This paper presents an information system dedicated to estimate the importance of actual competences in the future based on different business scenarios.

Semantic Application for the Internationalization Audit of Higher Education Institutions

Institutions are getting increasingly motivated to participate in an internationalization audit because the competitiveness of higher education institutions resides not only in the number of qualified students employed by organizations within a given period, but the Internationalization is also a crucial point in the evaluation. The aim of an audit is to help institutions with detailed recommendations to increase efficiency and quality of their internationalization activities.

Dynamic Skill Gap Analysis Using Ontology Matching

Different sources (best practices, rules and customer requirements) can trigger the need for adapting changes into organizational processes. This paper presents an ontology-based matching process and architecture that can be used to discover discrepancies and similarities between actual and required operation in that the latter is detecting by processing dynamically varying documents. The SMART system was elaborated to investigate the compliance between job market expectations and educational offers. This system is a use case of this architecture.

EBEST platform supporting SMEs to manage supply chain and collaborate

An ICT system can help small and medium-sized enterprises to overcome barriers in the way of applying for public procurement. Forming an ecosystem gives them a synergy with which they will become potential competitors in this market. In the eBEST project (Empowering Business Ecosystems of Small Service Enterprises to Face the Economic Crisis) an integrated platform was developed which equips SMEs and SME associations with state-of-the-art software tools for ecosystem-wide business collaboration. The eBEST approach proposes three interlinked software environments specifically conceived for networked small organizations, supported by advanced suite of ICT services and applications. In our paper the benefits brought by the eBEST platform components are described.