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Featured researches published by İlker Murat Ar.


European Journal of Innovation Management | 2011

Antecedents and performance impacts of product versus process innovation

İlker Murat Ar; Birdoğan Baki

Purpose – The main purpose of this paper is to investigate the relationships between seven antecedent factors (R&D strategy, top management support (TMS), customer focus (CF), organizational learning capability (OLC), creative capability (CC), organizational collaboration (OC), and supplier relationship (SR)), two innovation types (product and process), and firm performance (FP).Design/methodology/approach – The paper formulates 16 hypotheses from the literature review. These hypotheses are tested using structural equation modeling with data collected from 270 managers of small and medium‐sized enterprises (SMEs) located in Turkish science and technology parks (STPs).Findings – The findings indicate that both of product and process innovation have a strong and positive association with FP. While antecedents such as R&D strategy, TMS, CF, CC, and SR have significant impact on product innovation, other antecedents such as OLC and OC have a significant and positive impact on process innovation.Practical impl...


Asia Pacific Journal of Marketing and Logistics | 2009

An application of integrating SERVQUAL and Kano's model into QFD for logistics services

Birdoğan Baki; Cigdem Basfirinci; İlker Murat Ar; Zuhal Cilingir

Purpose – This paper seeks to provide new solutions to cargo companies’ service quality efforts by integrating different scientific methodologies.Design/methodology/approach – Strengths and weaknesses of logistics services of a well known cargo company in Turkey are defined by using a service quality scale (SERVQUAL), service quality attributes are categorized using the Kano model in order to see how well these attributes are able to satisfy customer needs, and findings are transferred to quality function deployment (QFD).Findings – The findings of the Kano model show that ten of the 27 service quality attributes can be categorized as “attractive”, implying the maximum effect on consumer satisfaction. Through the customer priority level of QFD, the three most important service quality attributes are found to be: VIP Service, informing customers about delivery time before sending, and taking deliveries from customers’ addresses. Also, strengthening information technology infrastructure is the most importan...


Grey Systems: Theory and Application | 2013

Business School ranking with grey relational analysis: the case of Turkey

İlker Murat Ar; Coşkun Hamzaçebi; Birdoğan Baki

Purpose – The purpose of this paper is to explore the teaching performance of Turkish Business Schools (BSs). It also aims to determine the degree of importance of factors affecting the teaching performance of Turkish BSs. The final objective is to test the functionality and applicability of the model.Design/methodology/approach – This study presents a ranking approach based on grey relational analysis (GRA). While evaluating the BSs, data were collected for 19 Turkish BSs in terms of five main criteria such as OSS score; Number of faculty members; Number of students per faculty member; the mean of KPSS score; and the standard deviation of KPSS score. In the analysis, three weighted methods were integrated into the GRA in order to weight the criteria.Findings – According to this result, the main factor influencing the teaching performance of Turkish BSs is the OSS score. This study can also confirm that the results obtained from the ranking orders using the proposed methods are reliable and these results ...


Journal of Intelligent and Fuzzy Systems | 2016

Logistics center site selection by ANP/BOCR analysis: A case study of Turkey

İskender Peker; Birdoğan Baki; Mehmet Tanyaş; İlker Murat Ar

Site selection for logistics centers is one of the most strategic decisions in logistics. This study addresses the problem of logistics center site selection, using Analytic Network Process/Benefits, Opportunities, Costs and Risks, which is a multi-criteria decision making technique. The decision problem is applied to the city of Trabzon, which is an important city of the Eastern Black Sea Region in Turkey. First, the results are evaluated in terms of each sub-network and each group and, next, are consolidated for each alternative. They yield that Alternative A is the most appropriate logistics center location of all in Trabzon. Furthermore, the sensitivity analysis results emphasize that the decision model is robust.


Supply Chain Forum: An International Journal | 2009

A Comparative Analysis of 3PL Applications in Manufacturing Firms from Seven Countries

Birdoğan Baki; İlker Murat Ar

Third-party logistics (3PL), as a source of competitive advantage for companies, is one of the most important issues discussed in logistics in today business environments. So, it has increasingly attracted the attention of researchers. This paper provides a comparative analysis of 3PL applications in manufacturing firms. First, a summary of the literature concerning empirical studies on the use of 3PL services by manufacturing firms is presented. Second, the results obtained from empirical studies in seven countries are compared in terms of the main topics of 3PL, which are the extent of use, the decision-making process, third-party services used, implementation, training, commitment to the concept and expenditures, organizational impact, and plans for the future. Thus, this paper presents the differences and similarities between these countries based on a comparative and statistical analysis. It is concluded that the extent of use of 3PL services is high in the world, the long-term relationship between parties should be taken into consideration in the use of 3PL services, and that development of outsourcing in the logistics industry will continue to increase.


Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi | 2016

BORSA İSTANBUL’DA (BIST) İŞLEM GÖREN LOJİSTİK FİRMALARININ TEKNOLOJİK YENİLİK DÜZEYLERİNİN BELİRLENMESİ

İskender Peker; İlker Murat Ar; Emine Yilmaz

Teknolojik ve bilimsel alanda yasanan gelismeler, isletmelerin kuresel anlamda rekabet edebilmeleri, buyumeleri ve ustunluk saglamalari icin yeniligi onemli bir arac haline getirmistir. Bu calismanin amaci, teknolojik yenilik kriterlerinin onem duzeyinin belirlenerek Borsa Istanbul’da (BIST) islem goren lojistik firmalarini teknolojik yenilik seviyelerine gore siralamaktir. Bu amacla kriterlerin agirliklandirilmasinda Bulanik AHP, firmalarin siralanmasinda ise Bulanik VIKOR yontemleri kullanilmistir. Calisma sonucunda, teknolojik yenilik seviyesinin belirlenmesinde “radikal yenilik” en onemli ana kriter ve “otomatik malzeme tasima sistemleri” de en onemli alt kriter olarak tespit edilmistir. G lojistik firmasi ise teknolojik yenilik duzeyi en yuksek firma olarak belirlenmistir.


International Journal of Innovation and Technology Management | 2015

The Relationship Between Direct Government Support for R&D and Patents in Emerging Economies: A Turkish Case Study

Rustem Baris Yesilay; İlker Murat Ar; Serdal Temel

Emerging economies have been trying to improve economic growth with the help of different policies like R&D, technology development, technology transfer and patents. Despite the large amount of literature on the relationship between technology, direct government R&D support, R&D activities and patents, it has not been clearly defined in emerging economies. With this research based on 191 observations from companies in the Aegean Region of Turkey, we have found significant relationships between technological infrastructures, inward technology transfer and patents. Furthermore, the findings prove that there is a significant relationship between R&D activities, R&D experience and patents. Surprisingly, there is no significant relationship between outward technology transfer, direct government R&D support and patents. These results contribute to the literature on the relationship between direct R&D support, R&D activities, technology and patents in emerging economies.


Journal of Management and Economics Research | 2012

İLLERİN TOPLAM FAKTÖR VERİMLİLİĞİNİN KAMU MÜZELERİ AÇISINDAN ÖLÇÜLMESİ: MALMQUIST-TFV ENDEKSİ UYGULAMASI

İlker Murat Ar; Ramazan Eyüp Gergin; Birdoğan Baki

Toplumlarin kulturel birikimlerinin gelismesinde katkisi oldukca yuksek olan muzeler, ulkelerin kulturel faaliyetlerinin vazgecilmez bir unsurudur. Dolayisiyla muzelerin etkin bir sekilde yonetilmesi ve ilgili kaynaklarin etkin kullanimi oldukca onemlidir. Bu noktada gerceklestirilen calismanin temel amaci, Kultur ve Turizm Bakanligi Kultur Varliklari ve Muzeler Genel Mudurlugu’ne bagli muzelere sahip 20 ilin 2009-2011 doneminde etkinliklerinde meydana gelen degisimi belirlemektir. Bu calisma icin literaturde siklikla kullanilan Malmquist-Toplam Faktor Verimliligi (TFV) endeksi yontemi kullanilmistir. Yapilan analizler sonucunda, ilgili donemde muzelerin etkinliginde meydana gelen degisim ve bu degisimin kaynaklari ortaya konulmustur. Buna gore, ilgili donemde muzelerin toplam faktor verimliliginde % 15,7 oraninda artis saglandigi belirlenmistir. Bu artisin temel nedeni olarak ise muzelerin teknolojik degisimlere uygun faaliyet gostermesi belirlenmistir.


Procedia - Social and Behavioral Sciences | 2012

The Impact of Green Product Innovation on Firm Performance and Competitive Capability: The Moderating Role of Managerial Environmental Concern

İlker Murat Ar


International Business Research | 2013

Evaluating the Relative Efficiency of Commercial Banks in Turkey: An Integrated AHP/DEA Approach

İlker Murat Ar; Ahmet Kurtaran

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Birdoğan Baki

Karadeniz Technical University

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Cigdem Basfirinci

Karadeniz Technical University

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Zuhal Cilingir

Karadeniz Technical University

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