Ines Klauke

A Market-Oriented View of SCM — Researching Criteria and Instruments in the Public Procurement Process

Supply Chain Management is mostly analyzed in the context of private companies as suppliers and private companies or individuals as customers. This article focuses on the specific issues that have to be integrated in an SCM analysis if the end user is a public authority. The presented research project focuses on the specific end user public authority, the specific information flows due to highly standardized structures, specific goods and services relevant for public authorities as end users, and specific critical success factors for companies to gain competitive advantages within a supply chain dominated by public sector issues.