Isis Gutiérrez-Martínez

The role of joint actions in the performance of IT clusters in Mexico

Purpose – The purpose of this article is to show the importance of joint actions and institutions for collaboration (IFCs) in the development and performance of information technology (IT) business clusters in the context of Mexico. Design/methodology/approach – A review of the literature suggests the types of linkages that the clusters must develop to be successful in the context of emerging countries. Two IT clusters in the region of Puebla and Jalisco are compared to highlight the factors that differentiate successful and less successful clusters in this type of environment. Findings – The presence of an IFC, such as the Jalisco Institute of Information Technology in Jalisco, is a determinant factor of the performance of the IT cluster there, contrary to Puebla. A model of dynamic interactions in clusters is proposed as a result of the analysis of the two cases. Research limitations/implications – Our analysis included clusters from IT industry in Mexico. It needs to be extended to more clusters, more ...

Interorganizational collaboration and value creation in digital government projects

The importance of IT collaboration between government agencies and private organizations has been already identified in the literature. However, there is still a gap about the determinants of success of such collaborations. Using survey data, we look at the impact of the resources and processes of the public entity in delivering public value for private public IT collaborations in the context of Mexico, and the moderating role of collaboration with the private sector and with other public organizations in both causal relationships. Our results show that internal processes of the public entity have a positive impact on public value creation in their IT projects, while internal resources have no effect. Collaboration with the private sector moderates negatively the effect of internal resources on public value creation, and moderates positively the effect of internal processes on public value creation. Inter-organizational collaboration within other public sector organizations, on the other hand, moderates positively the relationship between internal resources and public value creation, and does not moderate the relationship between internal processes and public value creation.

The human resources management contribution to social responsibility and environmental sustainability: explorations from Ibero-America

Abstract In this paper we aim to advance the discussion on HRM’s quest to create value around social responsibility and environmental sustainability. We explore the perceptions reported by Human Resource managers in three Ibero-American countries (Spain, the Dominican Republic and Costa Rica). We focus on the hospitality sector, one of particular relevancy for these countries and with significant sustainability challenges. Relying on in-depth interviews in twenty-eight organizations and a mixed-methods approach, we examine HR managers’ underlying notions around social and environmental issues, stakeholder collaboration, HRM practices, roles and internal organization. Analysis of the interviews suggests varying views on those dimensions, as well as identifies Active and Advanced firms, the latter showing more commitment to sustainability (as part of the organizational culture), usage of HRM practices and engagement with multiple stakeholders. From this empirical exploration and relying on current sustainability developments, we contribute to the literature by outlining an externally-oriented model (centred on corporate priorities, communities’ flourishing and ecosystems’ resilience) aiming to advance HRM’s engagement with sustainability-driven agendas.

Value of inter-organizational collaboration in digital government projects

ABSTRACT Collaborative approaches to public management are generally known to represent sources of public value. However, certain theoretical and empirical gaps in understanding this process of value creation persist. We adopt a resource-based view to analyse how public and private collaborations moderate relations among resources and processes and creation of public value. Our results show that collaboration with private organizations negatively moderates the effect of resources on public value creation and positively moderates the effect of processes on public value creation. Collaboration within the public sector positively moderates the effect of resources but not the effect of processes.

Best Practices in the Management of IT Outsourcing in the Public Sector

We look1 at the best practices of IT outsourcing in the public sector. Based on an empirical study of the perceptions of IT project managers and their outsourcing providers at the State level in Mexico. Our survey reveals a set of best practices in IT outsourcing projects. Some of the best practices identified include the continuity of IT projects, and the quality of technical specifications.

Long-Term Goals and Shifting Power Structures: A Convention-Based View

Sharing information in supply chains may prompt conflicts of interest among stakeholders, presenting a challenge for achieving the long-term goals associated with platforms such as I-Choose. In this chapter, we analyze such potential conflicts and possible ways to overcome them, on the basis of convention theory and as a result of case studies. Through semistructured interviews with stakeholders of the coffee supply chain in the NAFTA region, we found the presence of four worlds, or “orders of worth”: the domestic, civic, market, and industrial worlds, according to the terminology of convention theory. Our empirical work shows that in practice, supply chain participants can be characterized by a combination of at least two of such views. We also specify the conditions that make different supply chain configurations and set of values more or less amenable to the changes implied in the disclosure of private information that the I-Choose platform requires. In the conclusion of this chapter, we draw policy implications to design the right incentives to the private sector to enhance public value.

A Comparative Analysis of Youth Labor Market Exclusion

This paper tries to answer the question of whether one of the causes of youth unemployment might be the existence of a positive discrimination in favor of adults. This discrimnation might be resulting from the existence of a legislative framework referring to anti age discrimination and which might be a manifestation of adultism in itself.

Information architectures and governance structures to support smart disclosure: a convention-based view

Consumers demand information about product sustainability, pushing for government actions and private regulations. Both approaches can benefit from applying information technologies, but sharing information may also prompt conflicts of interest among stakeholders. We propose using convention theory and case studies to analyze potential conflicts and possible ways to overcome them.