James M. Lahiff

A discrepancy theory of the relationship between communication and job satisfaction

This study found moderate differences in correlations between communication and job satisfaction using a discrepancy framework when high, as opposed to low, valence rewards are communicated and significant differences in job satisfaction when high valence rewards are communicated versus when high valence rewards are not communicated.

Effects Of Training On Behaviors of The Selection Interview

Two studies of interviewer training are reported. In the first, no differences were found between trained and untrained interviewers in applicant characteristics used to judge acceptability. In the second, three different training programs were examined. Training on avoidance of rater errors produced changes in the manner in which the in terview was conducted. Results are discussed in relation to changing specific behaviors of interviewers through training.

Differences in Importance of Job Factors Between Managers in Voluntary and Profit Organizations

individuals in the U.S. are still employed in traditional profit-oriented organizations, the shift to the nonprofit sector has been significant. While the exact number of people employed in voluntary organizations is not known the growth of these organizations has paralleled that of nonprofit. In 1960, the U.S. Census Bureau reported that approximately sixteen percent of the adults gainfully employed

The Winds of Change and Managerial Communication Practices

U.S. business organizations are beset by numerous conflicting pressures emanating from a wide variety of sources. One characteristic of a healthy organization is the ability to adapt to the pressures. This study was undertaken to determine the changes in communication practices in business organizations during the last five years. One hundred and eighty-eight organizations are represented in the survey of internal and external communication practices.

Motivators, Hygiene Factors, and Empathic Communication:

Empathy has long been recognized as a desirable characteristic for managers, counselors, and all who interact on a regular basis with others. Unlike previous studies, in which the relationship between individuals was con sidered the basis for empathy, this views the content of communication as the basis. Representatives of three occupational groups served as sub jects. The relationship between empathy level and occupation is analyzed as are the differences between empathy level and content as categorized into Herzbergs motivators and hygiene factors.

Book Reviews : The Worker and the Job. Jerome M. Rosow, editor. Engle wood Cliffs, NJ, Prentice-Hall, 1974. 201 pages:

quial &dquo;sayings,&dquo; as well as short quotations. These are used to stimulate interest and facilitate recall. Although they detract from the intellectual appeal of the book, The Vital Artery is not designed to explore new avenues; nor is it designed for classroom use. Instead, Anderson has written a book for the practicing manager. Anderson opens this brief book with an explanation of communication as a process of sending and receiving. He briefly explains why the communicator should strive not to o

Business communication : strategies and skills

end those with whom he is communicating. Following this introductory section, specific types of communication are handled. He indicates persuasive tactics of verbal communication, proper times and forms of written com-