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Featured researches published by Jens-Erik Mai.


Journal of Documentation | 2001

Semiotics and Indexing: An Analysis of the Subject Indexing Process.

Jens-Erik Mai

This paper explains at least some of the major problems related to the subject indexing process and proposes a new approach to understanding the process, which is ordinarily described as a process that takes a number of steps. The subject is first determined, then it is described in a few sentences and, lastly, the description of the subject is converted into the indexing language. It is argued that this typical approach characteristically lacks an understanding of what the central nature of the process is. Indexing is not a neutral and objective representation of a document’s subject matter but the representation of an interpretation of a document for future use. Semiotics is offered here as a framework for understanding the “interpretative” nature of the subject indexing process. By placing this process within Peirce’s semiotic framework of ideas and terminology, a more detailed description of the process is offered which shows that the uncertainty generally associated with this process is created by the fact that the indexer goes through a number of steps and creates the subject matter of the document during this process. The creation of the subject matter is based on the indexer’s social and cultural context. The paper offers an explanation of what occurs in the indexing process and suggests that there is only little certainty to its result.


Information Processing and Management | 2005

Analysis in indexing: document and domain centered approaches

Jens-Erik Mai

The paper discusses the notion of steps in indexing and reveals that the document-centered approach to indexing is prevalent and argues that the document-centered approach is problematic because it blocks out context-dependent factors in the indexing process. A domain-centered approach to indexing is presented as an alternative and the paper discusses how this approach includes a broader range of analyses and how it requires a new set of actions from using this approach; analysis of the domain, users and indexers. The paper concludes that the two-step procedure to indexing is insufficient to explain the indexing process and suggests that the domain-centered approach offers a guide for indexers that can help them manage the complexity of indexing.


Journal of the Association for Information Science and Technology | 2013

The quality and qualities of information

Jens-Erik Mai

The paper discusses and analyzes the notion of information quality in terms of a pragmatic philosophy of language. It is argued that the notion of information quality is of great importance, and needs to be situated better within a sound philosophy of information to help frame information quality in a broader conceptual light. It is found that much research on information quality conceptualizes information quality as either an inherent property of the information itself, or as an individual mental construct of the users. The notion of information quality is often not situated within a philosophy of information. This paper outlines a conceptual framework in which information is regarded as a semiotic sign, and extends that notion with Paul Grices pragmatic philosophy of language to provide a conversational notion of information quality that is contextual and tied to the notion of meaning.


Journal of Documentation | 2011

The modernity of classification

Jens-Erik Mai

Purpose – The purpose of this paper is to explore the modernity of current classification theory and work, and outline a foundation for moving classification toward a late‐modern conception.Design/methodology/approach – The paper examines the conceptual foundation for current modern classification work, provides critical analysis of that approach, and outlines three conflicts with modernity that shape the path out of the consequences of modernity.Findings – The paper presents an understanding of classification that establishes classification on a late‐modern epistemology, and it lays the contours of how to reclaim the intellectual core of classification theory and work.Originality/value – The paper establishes a foundation for rethinking classification work, outlines consequences of current mainstream work, and provides concept for developing late‐modern classification theory and practice.


Knowledge Organization | 2008

Actors, Domains, and Constraints in the Design and Construction of Controlled Vocabularies

Jens-Erik Mai

ABSTRACT: Classification schemes, thesauri, taxonomies, and other controlled vocabularies play important roles in the or-ganization and retrieval of information in many different environments. While the design and construction of controlled vo-cabularies have been prescribed at the technical level in great detail over the past decades, the methodological level has been somewhat neglected. However, classification research has in recent years focused on developing approaches to the analysis of users, domains, and activities that could produce requirements for the design of controlled vocabularies. Researchers have of-ten argued that the design, construction, and use of controlled vocabularies need to be based on analyses and understandings of the contexts in which these controlled vocabularies function. While one would assume that the growing body of research on human information behavior might help guide the development of controlled vocabularies shed light on these contexts, unfor-tunately, much of the research in this area is descriptive in nature and of little use for systems design. This paper discusses these trends and outlines a holistic approach that demonstrates how the design of controlled vocabularies can be informed by inves-tigations of people’s interactions with information. This approach is based on the Cognitive Work Analysis framework and outlines several dimensions of human-information interactions. Application of this approach will result is a comprehensive un-derstanding of the contexts in which the controlled vocabulary will function and which can be used for the development of for the development of controlled vocabularies.


Cataloging & Classification Quarterly | 2003

The Future of General Classification

Jens-Erik Mai

SUMMARY Discusses problems related to accessing multiple collections using a single retrieval language. Surveys the concepts of interoperability and switching language. Finds that mapping between more indexing languages always will be an approximation. Surveys the issues related to general classification and contrasts that to special classifications. Argues for the use of general classifications to provide access to collections nationally and internationally.


Knowledge Organization | 2013

Ethics, Values and Morality in Contemporary Library Classifications †

Jens-Erik Mai

This paper explores the ethics of classification. The paper outlines recent conceptual moves in knowledge organization re- search and shows that contemporary classification theory is based on a pragmatic understanding of the world. It suggests that unjust state- ments and assumptions about the world challenge contemporary library classifications and that a proper response is needed. It outlines a framework for the development of ethical classifications based on MacIntyres practice-based ethical theory. It provides a framework within which editors and managers of library classifications can make ethically sound decisions.


Ethics and Information Technology | 2016

Personal information as communicative acts

Jens-Erik Mai

The paper extends previous accounts of informational privacy as a contextual notion. Where previous accounts have focused on interpretations of the privacy context itself as being contextual and open for negotiation and interpretation, this paper extends those analyses and shows that personal information itself is in fact best understood as contextual and situational—and as such open for interpretation. The paper reviews the notion of information as it has been applied in informational privacy and philosophy of information, and suggests that personal information ought to be regarded as communicative acts. The paper suggests a reconceptualization of informational privacy from having its focus on controlling, limiting, and restricting access to material carriers of information to a focus on a regulation of the use, analysis, and interpretation of personal information.


Knowledge Organization | 2016

Marginalization and Exclusion: Unraveling Systemic Bias in Classification

Jens-Erik Mai

This paper explores the knowledge organization landscape in which Hope Olson’s numerous contributions to the field are situated. The paper first explores some of the foundational conceptual notions within knowledge organization that today are well accepted. The paper then reviews Hope Olson’s contributions to that landscape and places her work in the context of Borges’ essay about John Wilkins’ project to develop a universal language that would organize and contain all human thought. The paper shows how Hope Olson’s work on marginalization and exclusion of specific topics and groups of people in large library classification has unraveled the systemic bias found in all classifications. The paper calls for stronger engagement between scholarship and practice to address marginalization and exclusion in further work on classification systems. Received: 17 November 2015; Revised 28 February 2016; Accepted 14 March 2016


digital government research | 2006

Interdisciplinary analysis of digital government work

Hans Jochen Scholl; Jens-Erik Mai; Raya Fidel

This bird-of-a-feather session attempts to break interdisciplinary ground in the context of work content, workflow, and work context analysis in Digital Government. The authors argue that using and connecting multiple theories and disciplines might yield more robust results and deeper understanding of the Digital Government evolution than strictly disciplinary research.

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Raya Fidel

University of Washington

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Melanie Feinberg

University of Texas at Austin

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