John Godard

High Performance and the Transformation of Work: The Implications of Alternative Work Practices for the Experience and Outcomes of Work

Using data from a 1997 telephone survey of 508 employed Canadians, the author explores the implications for workers of alternative work practices (AWPs) associated with the high-performance model. There are three main findings. First, moderate levels of AWP adoption were associated with increased “belongingness,” empowerment, task involvement, and ultimately job satisfaction, esteem, commitment, and citizenship behavior. At higher levels of adoption, however, these associations declined in magnitude and even became negative. AWP adoption was also associated with more stressful work. Second, whereas traditional (that is, supervised) group or team systems represented a substantial improvement over individualized work arrangements, “lean” and “team” forms of work organization associated with the high-performance model did not. Third, although team-based work and information sharing had positive effects, team autonomy and responsibility for a good or service—both associated with the high-performance model—had negative effects, as did “Just-in-Time” (JIT) systems and re-engineering programs.

Reflections on the “High Performance” Paradigm's Implications for Industrial Relations as a Field

Over the past decade, several leading U.S. scholars have advanced a new industrial relations paradigm, according to which “high performance” work and human resource management (HRM) practices have replaced unions and collective bargaining as the innovative force in industrial relations. Although this model fundamentally challenges the traditional focus of the field of industrial relations in the United States, research on it has centered on the diffusion and performance effects of HRM innovations, with surprisingly little systematic reflection on either the underlying tenets of the new paradigm or its implications for the future of the field. Drawing on work of British and U.S. scholars, the authors identify critical aspects of the literature on this subject that deserve careful scrutiny, and suggest several criteria (such as industrial democracy) that need to be used in addition to measures of firm performance in evaluating the new paradigm.

Beyond the High-Performance Paradigm? An Analysis of Variation in Canadian Managerial Perceptions of Reform Programme Effectiveness

Proponents of the high-performance paradigm often argue that the variable success of new forms of work organization is explained primarily by a failure to implement them comprehensively and to adopt complementary HRM practices. This paper argues that these explanations are inadequate and develops an alternative, political economy approach which accounts more fully for how conflicts embedded in the employment relation limit the effectiveness of reforms. It draws on a unique longitudinal data set representing 78 Canadian workplaces to analyse the extent to which reform programme content, pre-existing HRM conditions and workplace context variables are associated with reform programme effectiveness. Copyright Blackwell Publishers Ltd/London School of Economics 2001.

The psychologisation of employment relations

This article argues that HRM is by nature a multidisciplinary subject area, and that it has traditionally been closely associated with the field of industrial relations (IR). However, it appears to have increasingly been taken over by industrial and organisational (I-O) psychology, and in the process increasingly associated with organisational behaviour, which has also been taken over by I-O psychology. Coupled with the narrowing and marginalisation of IR, this has meant an increasing ‘psychologisation’ not only of the study of HRM, but of the study of employment relations in general. This article discusses why this appears to have been happening, what its implications might be and what (if anything) might be done about it. Focus is on developments within North America, although the issues raised apply, perhaps, to different degrees, across liberal market countries and possibly beyond.

An industrial relations perspective on the high-performance paradigm

Abstract Recent studies have suggested that various human resource management (HRM) practices are associated with enhanced economic performance in organizations. This research has led to what we call the high-performance paradigm, a belief that firms can improve performance by adopting certain high-performance work practices (HPWP). We apply an industrial relations (IR) perspective to the high-performance paradigm to extend the insights of HRM studies. After identifying how the perspective typically adopted in IR research differs from that used by HRM researchers, we briefly review the literature on HPWPs, identify limitations in the existing research approach, and suggest issues and areas for future research. In general, we suggest that research on HPWPs has made a valuable contribution to the literature. We urge HRM researchers, however, to devote more attention to underlying conflicts at work, focus more explicitly on the implications of new forms of work for workers, and pay greater attention to the role that cultural forces, unions, and governments play in shaping the workplace.

Institutional Environments, Employer Practices, and States in Liberal Market Economies

This article draws on the new institutionalism in economics, sociology, and political studies in order to establish a foundation for analyzing how states shape employer human resource management and union relations. It then reviews and extends the available literature on this topic, establishing how, in addition to legal regulation, states help to shape the cognitive and normative rules that undergird employer decision processes, the social and economic environment within which employers act, and ultimately, the relations of authority constituting the employment relation itself and hence employer policy orientations. The article concludes with a discussion of the prospects for state policy initiatives in view of established employer paradigms, institutional logics, and state traditions, and identifies possibilities for further work in this area. A neoclassical world would be a jungle, and no society would be viable. Douglas North (1981:11)

What is Best for Workers? The Implications of Workplace and Human Resource Management Practices Revisited

Drawing on a 2003–2004 random household telephone survey of 750 Canadian workers, I explore the implications of work and human resource (HR) practices for six aspects of the quality of working life. I find “traditional” HR practices, associated with the bureaucratic model predominant after World War II and with union representation, to have strong positive implications for workers. Participative workplace practices also have strong positive implications, although these are largely limited to information sharing in the union sector. The actual organization of work (e.g., teams), contingent pay, and “new” HR practices, associated with the “new” HRM of the 1980s, all make little difference. Comparison of these findings with those from a comparable 1998 survey of 508 Canadian workers and a parallel 2003 survey of 450 English workers suggest, however, that the implications of work and HR practices may be historically and institutionally contingent and thus should be interpreted using a historical/institutional perspective.

Employee versus conventionally-owned and controlled firms: an experimental analysis

Full employee ownership, under which employees enjoy dominant ownership and control rights, is an innovation which alters the relationship between employees and the organization in which they work. Although it has been hypothesized to have a number of positive implications, it has suffered from poor diffusion and survival rates overall, and selection biases have limited the generalizability of field research. We have therefore attempted to develop experimental methods to test hypotheses about the effects of employee ownership on selected economic, social, and psychological outcomes. In our experiments, subjects in employee-owned firms exhibited higher productivity, perceived greater fairness in the pay they received and the method used to pay them, reported higher levels of involvement in their tasks, had more positive evaluations of their supervisors, and showed a greater propensity to interact with and provide assistance to their co-workers than did those in employee-owned firms. Four areas where further research is needed are identified; these will refine our understanding of employee ownership and the conditions under which it will operate as hypothesized.

Do Labor Laws Matter? The Density Decline and Convergence Thesis Revisited

Under the density decline and convergence thesis, market forces are gradually eroding union density levels, leading to convergence with the U.S. level throughout the developed world. A key implication is that the U.S. decline has been unavoidable and that little, including labor law reforms, can be done to reverse it. Canada appears to refute this thesis, for it has stronger laws, and density is double that of the United States. Yet (1) Canadas higher public-sector density may mask private-sector declines, (2) any private-sector differences simply may reflect a tendency for Canada to lag the United States, and (3) labor law may not explain U.S.-Canada differences. This article explores these possibilities, finding little support for them. It concludes that a strong case can be made for Canadian-style labor law reforms but that such reforms may not be sufficient by themselves to revitalize the U.S. labor movement.

Whither Strategic Choice: Do Managerial IR Ideologies Matter?

Following the emphasis on managerial ideologies in the Kochan, Katz, and McKersie strategic choice model, this study employs survey data from 293 Canadian firms to explore the extent to which managerial ideologies about unions, participation rights, and employment involvement (EI) programs explain managerial actions and outcomes independently of context variables. It finds that they do matter, but are generally of secondary importance to context variables. There is thus need to marry strategic choice with more structural theories of variation.