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Dive into the research topics where Kawaljeet Kaur Kapoor is active.

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Featured researches published by Kawaljeet Kaur Kapoor.


International Journal of Information Management | 2013

RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction,

Yogesh Kumar Dwivedi; Kawaljeet Kaur Kapoor; Michael D. Williams; Janet Williams

Abstract Library operation and management requires the performance of a number of repetitive, painstaking, labour- and time-intensive activities. Hence, in order to increase efficiency and effectiveness, many libraries are moving towards automation of the majority of their activities. Libraries are deploying Radio Frequency Identification (RFID) technology as a substitute for barcode systems for item identification and tracking, and this ultimately enables the automation of the majority of their processes. It is apparent from the available literature that research on RFID-related issues is largely concentrated on technical, organizational and implementation aspects, and less attention has been paid to understanding the use and user-satisfaction aspects. Therefore, this article aims to understand factors affecting the use of RFID systems and user satisfaction in a library context by empirically testing relevant constructs from DeLone and McLeans IS Success Model. A questionnaire-based survey was employed to collect data from a total of 181 respondents, who were all active users of an RFID-based library system. The findings from this study suggest that factors like system quality, use and user satisfaction positively influence consumer attitudes towards RFID-enabled services. The concluding section outlines salient points and briefly describes the associated limitations of this research, along with suggestions for future research directions.


Information Systems Management | 2014

Rogers’ Innovation Adoption Attributes: A Systematic Review and Synthesis of Existing Research

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi; Michael D. Williams

A systematic approach is adopted to review the literature, followed by a meta-analysis of articles on Rogers’ innovation-attributes. All publications from 1996–2011 are extracted; 226 relevant innovation articles are studied to showcase the informative trends pertaining to Rogers’ five attributes—eight features of ideal innovation-attribute study (approach, dependent variable, study type, instrument, measure, attributes, innovations, adopting unit), and antecedents-descendants of Rogers’ innovation attributes. These findings, limitations, and future research suggestions are presented.


European Journal of Innovation Management | 2014

Innovation adoption attributes: a review and synthesis of research findings

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi; Michael D. Williams

– Rogers’ diffusion of innovations theory typically concerns attributes that steer the process of inducing new ideas through various communication channels, which essentially diffuse different types of innovations into different systems. After Rogers, Tornatzky, and Klein presented 30 such attributes (five of which were Rogers’) that steered the process of innovation diffusion. The purpose of this paper is to use a systematic approach in reviewing the literature pertaining to these 30 attributes, followed by the meta-analysis of the articles collated in relevance to these attributes. , – Publications in the time frame of 1996-mid 2011 in this field of literature have been shortlisted for this review. A total of 223 innovation articles are studied in detail to collate the relevant data needed to reflect on the various informative trends exhibited by the shortlisted innovation attributes. , – An analysis of these trends will be carried out across three different categories – first, subjective analysis; second, seven features of an ideal innovation attribute study (approach, dependent variable, study type, instrument, measure, number of attributes, number of innovations, adopting unit); and third, antecedents and descendants of the innovation attributes, which altogether will be used deduce findings, limitations, and suggestions for future research from this review. , – No recent study has analysed existing research on less explored innovation adoption attributes. Therefore, analysis and findings presented in this research is original and will make adequate contribution to the existing research on this topic. Findings presented in this submission would be helpful for researchers, authors, reviewers, and editors.


International Journal of Indian Culture and Business Management | 2015

Metamorphosis of Indian electoral campaigns: Modi's social media experiment

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi

Indias 2014 prime ministerial elections witnessed an unprecedented outcome, where the Bharatiya Janta Party callously defeated the Indian National Congress by majority votes, and Narendra Modi stood elected as the 15th prime minister of India. This outstanding electoral victory is being extensively debated and analysed across print and broadcast media for its remarkable campaigning strategies that successfully established a two way dialogue between the prime ministerial elect, Narendra Modi, and the voter population of India. The use of social media and adoption of campaigning tactics from the Obama US-presidential campaign have been centric to this winning campaign for brand NaMo. The amalgamation of social media and election campaigning has clearly redefined the face of political movements in India. The stratagem that team Modi followed to break the Congress era running in the country over the past decade will be concisely anatomised, with particular interest in the role and power of social media in giving a political party that winning edge over its opposition.


International Working Conference on Transfer and Diffusion of IT | 2013

Role of Innovation Attributes in Explaining the Adoption Intention for the Interbank Mobile Payment Service in an Indian Context

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi; Michael D. Williams

This study presents an investigation on the role of innovation attributes that significantly influence the behavioural intention and actual adoption of potential consumers towards the interbank mobile payment service. Using attributes from Rogers’ diffusion of innovations theory, along with one other attribute, cost, the diffusion of this IMPS application has been studied. The proposed model was empirically tested against the data gathered from both, the adopters and non-adopters of this technology. The SPSS analysis tool was used to perform the reliability tests, and linear and logistic regressions. While relative advantage, compatibility, complexity and trialability displayed significant relationships, observability exhibited a poor impact on behavioural intention. On the other hand, behavioural intention and cost showed significant impacts on the adoption of the IMPS application. The theoretical background, discussions, key conclusions, and limitations, alongside research implications of this study have been presented.


Information Systems Management | 2015

Empirical Examination of the Role of Three Sets of Innovation Attributes for Determining Adoption of IRCTC Mobile Ticketing Service

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi; Michael D. Williams

The Indian Railway Catering and Tourism Corporation Limited’s (IRCTC) mobile ticketing was recently introduced in India. In this study of its adoption, three competing attribute-sets are compared. This study aims to reveal the attribute-set best predicting its adoption. The research model was empirically tested and validated using SPSS. Four attributes from the Diffusion of Innovations (DOI) theory, four from the PCI theory, and four from Tornatzky and Klein’s meta-analysis significantly affected behavioral intentions. Only complexity failed to influence use intentions, and behavioral intention and riskiness significantly impacted adoption.


Tertiary Education and Management | 2015

Identifying the trends and impact of graduate attributes on employability: a literature review

Mohamad Osmani; Vishanth Weerakkody; Nitham Mohammed Hindi; Rajab Al-Esmail; Tillal Eldabi; Kawaljeet Kaur Kapoor; Zahir Irani

Graduate employability has become an issue since there are broad mismatches between the acquired graduate skills from university and the required skills by employers. While previous researches have outlined the salient skills that need to be embedded in graduate education, to date no studies have attempted to methodically identify and synthesize the literature on graduate attributes. In this paper a total of 39 relevant studies on graduate skills and attributes in the subject areas of business and management, accounting, and computer science were extracted from Scopus® (database). This revealed a total of 53 graduate attributes, with some being highly used, such as communication, teamwork, problem solving, technological skills, creativity, interpersonal skills, leadership skills, self-management and flexibility/adapt- ability. The majority of studies used a quantitative survey method to collect and rank graduate attributes, and Australia emerged as the most active country in researching the domain.


International Journal of Indian Culture and Business Management | 2014

Exploring Diffusion of Innovation Adoption Attributes: A Cross Disciplinary Literature Analysis

Kawaljeet Kaur Kapoor; Yogesh Kumar Dwivedi; Michael D. Williams

This study investigates the role of attributes from the technology acceptance model in influencing the behavioural intention and adoption of the Interbank Mobile Payment Service (IMPS) in the Indian context. The TAM model is empirically tested against the accumulated data from both, the users and prospective users of this technology. For analysis purposes, the SPSS tool is used to test the data reliability, along with the linear and logistic regressions. Whilst, a positive relationship between relative advantage and intention, and ease of use and intention is established, ease of use is also found to positively impact relative advantage. Furthermore, behavioural intention also displays a significant impact on the actual use of IMPS. The findings are discussed, limitations identified, and research implications and future directions from this study are then finally highlighted.


international conference on theory and practice of electronic governance | 2016

Social Innovation for Poverty Reduction and Sustainable Development: Some Governance and Policy Perspectives

Jeremy Millard; Vishanth Weerakkody; Farouk Missi; Kawaljeet Kaur Kapoor; Gayani Fernando

The systematic deployment of social innovation has been largely overlooked by policy makers concerned to reduce poverty and promote sustainable development. According to research funded by the European Commission, the policies of international organizations rarely refer to the potential of social innovation, neither generally nor in the context of achieving the 2030 Sustainable Development Agenda. However, a huge number of initiatives around the global are successfully using social innovation approaches, but most do so without using this term. They thereby do not fully understand the potential and strength that a more systematic deployment of social innovation theories, methods and practices could bring. This paper aims to at least partially redress this balance by reporting on evidence derived from the on-going empirical and theoretical research undertaken by the SI-DRIVE research project in relation to policy reduction and sustainable development, in particular by focusing on the governance and policy implications.


conference on e business e services and e society | 2015

Open data platforms and their usability: Proposing a framework for evaluating citizen intentions

Kawaljeet Kaur Kapoor; Vishanth Weerakkody; Uthayasankar Sivarajah

Governments across the world are releasing public data in an effort to increase transparency of how public services are managed whilst also enticing citizens to participate in the policy decision-making processes. The channel for making open data available to citizens in the UK is the data.gov.uk platform, which brings together data relating to various public services in one searchable website. The data.gov.uk platform currently offers access to 25,500 datasets that are organized across key public service themes including health, transport, education, environment, and public spending in towns and cities. While the website reports 5,438,159 site visits as of June 2015, the average time spent on the site has been recorded at just 02:12 min per visitor. This raises questions regarding the actual use and usability of open data platforms and the extent to which they fulfill the stated outcomes of open data. In this paper, the authors examine usability issues surrounding open data platforms and propose a framework that can be used to evaluate their usability.

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Jeremy Millard

Brunel University London

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Tillal Eldabi

Brunel University London

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Zahir Irani

University of Bradford

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