Kees van den Bos

When fairness works : Toward a general theory of uncertainty management

Abstract The only way in our opinion to account for this striving for justice and truth is by the analysis of the whole history of man, socially and individually. We find then that for everybody who is powerless, justice and truth are the most important weapons in the fight for his freedom and growth (Fromm, 1942/2002, p. 248) .

The inaction effect in the psychology of regret

Previous research showed that decisions to act (i.e., actions) produce more regret than decisions not to act (i.e., inactions). This previous research focused on decisions made in isolation and ignored that decisions are often made in response to earlier outcomes. The authors show in 4 experiments that these prior outcomes may promote action and hence make inaction more abnormal. They manipulated information about a prior outcome. As hypothesized, when prior outcomes were positive or absent, people attributed more regret to action than to inaction. However, as predicted and counter to previous research, following negative prior outcomes, more regret was attributed to inaction, a finding that the authors label the inaction effect. Experiment 4, showing differential effects for regret and disappointment, demonstrates the need for emotion-specific predictions.

On the subjective quality of social justice: The role of affect as information in the psychology of justice judgments

This article argues that it is not uncommon for people forming justice judgments to lack information that is most relevant in the particular situation. In information-uncertain conditions, people may therefore construct justice judgments by relying on how they feel about the events they have encountered, and justice judgments may hence be strongly influenced by affect information. Findings show that in information-uncertain conditions, the affective states that people had been in prior and unrelated to the justice event indeed strongly influenced their justice judgments. These findings thus reveal that in situations of information uncertainty, peoples judgments of justice can be very subjective, susceptible to affective states that have no logical relationship with the justice judgments they are constructing. Implications for the social psychology of justice and the literature on social cognition and affect are discussed.

Making Sense of Life: The Existential Self Trying to Deal with Personal Uncertainty

This article is about how people make sense of life and focuses on one core threat that may play a pivotal role in peoples lives as existential meaning makers: personal uncertainty. Personal uncertainty is defined as the aversive feeling that you experience when you feel uncertain about yourself. Drawing on an uncertainty management perspective, it is hypothesized that cultural worldviews may provide a means to cope with personal uncertainty and that this may explain why under conditions of personal uncertainty people may respond especially positively to events that bolster their cultural norms and values and particularly negatively to persons and events that violate these norms and values. Findings are reviewed that support the uncertainty management models predictions. Furthermore, the uncertainty management model may explain why terror management theory is not always about terror, but (at least partly) about personal uncertainty. Finally, conceptual implications, conflicting findings, and loose ends ...This article is about how people make sense of life and focuses on one core threat that may play a pivotal role in peoples lives as existential meaning makers: personal uncertainty. Personal uncertainty is defined as the aversive feeling that you experience when you feel uncertain about yourself. Drawing on an uncertainty management perspective, it is hypothesized that cultural worldviews may provide a means to cope with personal uncertainty and that this may explain why under conditions of personal uncertainty people may respond especially positively to events that bolster their cultural norms and values and particularly negatively to persons and events that violate these norms and values. Findings are reviewed that support the uncertainty management models predictions. Furthermore, the uncertainty management model may explain why terror management theory is not always about terror, but (at least partly) about personal uncertainty. Finally, conceptual implications, conflicting findings, and loose ends are noted, and testable hypotheses are formulated, which may further insight into the psychological processes pertaining to sense-making, worldview defense, and self-regulation.

The Psychology of Own Versus Others’ Treatment: Self-Oriented and Other-Oriented Effects on Perceptions of Procedural Justice

This article focuses on how people interpret their own versus others’ treatment. Two experiments investigate how perceived procedural justice is affected by procedures that are experienced personally versus those seen to have been experienced by others. The studies show that, at least under some conditions, the treatment of others is as potent a consideration in justice judgments as is one’s own treatment. These findings are contrasted with previous insights into the psychology of social justice in general and procedural justice in particular.

Procedural justice and status: status salience as antecedent of procedural fairness effects

The current article explores status as an antecedent of procedural fairness effects (the findings that perceived procedural fairness affects peoples reactions, e.g., their relational judgments). On the basis of the literature, the authors proposed that salience of the general concept of status leads people to be more attentive to procedural fairness information and that, as a consequence, stronger procedural fairness effects should be found. In correspondence with this hypothesis, Experiment 1 showed stronger procedural fairness effects on peoples relational treatment evaluations in a status salient condition compared with a control condition. Experiment 2 replicated this effect and, in further correspondence with the hypothesis, showed that status salience led to increased cognitive accessibility of fairness concerns. Implications for the psychology of procedural justice are discussed.

Group Belongingness and Procedural Justice: Social Inclusion and Exclusion by Peers Affects the Psychology of Voice.

The authors focus on the relation between group membership and procedural justice. They argue that whether people are socially included or excluded by their peers influences their reactions to unrelated experiences of procedural justice. Findings from 2 experiments corroborate the prediction that reactions to voice as opposed to no-voice procedures are affected more strongly when people are included in a group than when they are excluded from a group. These findings are extended with a 3rd experiment that shows that people who generally experience higher levels of inclusion in their lives respond more strongly to voice as opposed to no-voice procedures. It is concluded that peoples reactions to procedural justice are moderated by peoples level of inclusion in social groups.

High procedural fairness heightens the effect of outcome favorability on self-evaluations: An attributional analysis

Abstract Previous research has shown that outcome favorability and procedural fairness often interact to influence employees’ work attitudes and behaviors. Moreover, the form of the interaction effect depends upon the dependent variable. Relative to when procedural fairness is low, high procedural fairness: (a) reduces the effect of outcome favorability on employees’ appraisals of the system (e.g., organizational commitment), and (b) heightens the effect of outcome favorability on employees’ evaluations of themselves (e.g., self-esteem). The present research provided external validity to the latter form of the interaction effect (Studies 1 and 4). We also found that the latter form of the interaction effect was based on people’s use of procedural fairness information to make self-attributions for their outcomes (Studies 2 and 3). Moreover, both forms of the interaction effect were obtained in Study 4, suggesting that they are not mutually exclusive. Theoretical and practical implications are discussed.

Effects of organizational justice on depressive symptoms and sickness absence: A longitudinal perspective

A longitudinal three-wave study among a large representative sample of 1519 employees of various companies in The Netherlands examined how organizational justice (as measured by distributive and procedural justice) was related to depressive symptoms and sickness absence. It was predicted that perceived justice would contribute to lower depressive symptoms and sickness absence, whereas depressive symptoms and absenteeism in turn would contribute to lower perceptions of organizational justice. In line with the predictions, we found that both distributive and procedural justice contributed to lower depressive symptoms, and distributive justice contributed to lower sickness absence in the following year. With regard to reversed effects, sickness absence contributed to lower perceptions of distributive justice to some extent. Moreover, sickness absence was related to higher depressive symptoms a year later. This research shows the importance of justice in organizations as a means to enhance the wellbeing of people at work and to prevent absenteeism.

Referent cognitions theory: The role of closeness of reference points in the psychology of voice

The most generally accepted and best documented manipulation in procedural justice experiments is varying whether or not participants are allowed an opportunity to voice their opinion about a decision. To better understand the psychology of voice, the authors focus on Referent Cognitions Theory (RCT). It is argued that thus far RCT has not been used to explain the psychology of voice and that previous RCT research suffers from methodological problems and has been more outcome oriented than necessary. Two experiments resolve these problems and show that people react more strongly to procedures (especially no-voice procedures) when reference points are close as opposed to distant. These findings suggest that closeness of reference points plays an important role in the psychology of voice. The findings expand RCT in significant ways and indicate that insight into the role of reference points is essential for understanding the psychology of justice.