Kerstan Suzanne Cole

A literature review of safety culture.

Workplace safety has been historically neglected by organizations in order to enhance profitability. Over the past 30 years, safety concerns and attention to safety have increased due to a series of disastrous events occurring across many different industries (e.g., Chernobyl, Upper Big-Branch Mine, Davis-Besse etc.). Many organizations have focused on promoting a healthy safety culture as a way to understand past incidents, and to prevent future disasters. There is an extensive academic literature devoted to safety culture, and the Department of Energy has also published a significant number of documents related to safety culture. The purpose of the current endeavor was to conduct a review of the safety culture literature in order to understand definitions, methodologies, models, and successful interventions for improving safety culture. After reviewing the literature, we observed four emerging themes. First, it was apparent that although safety culture is a valuable construct, it has some inherent weaknesses. For example, there is no common definition of safety culture and no standard way for assessing the construct. Second, it is apparent that researchers know how to measure particular components of safety culture, with specific focus on individual and organizational factors. Such existing methodologies can be leveraged for future assessments. Third, based on the published literature, the relationship between safety culture and performance is tenuous at best. There are few empirical studies that examine the relationship between safety culture and safety performance metrics. Further, most of these studies do not include a description of the implementation of interventions to improve safety culture, or do not measure the effect of these interventions on safety culture or performance. Fourth, safety culture is best viewed as a dynamic, multi-faceted overall system composed of individual, engineered and organizational models. By addressing all three components of safety culture, organizations have a better chance of understanding, evaluating, and making positive changes towards safety within their own organization.

Ethnographic Methods for Experimental Design: Case Studies in Visual Search

Researchers at Sandia National Laboratories are integrating qualitative and quantitative methods from anthropology, human factors and cognitive psychology in the study of military and civilian intelligence analyst workflows in the United States’ national security community. Researchers who study human work processes often use qualitative theory and methods, including grounded theory, cognitive work analysis, and ethnography, to generate rich descriptive models of human behavior in context. In contrast, experimental psychologists typically do not receive training in qualitative induction, nor are they likely to practice ethnographic methods in their work, since experimental psychology tends to emphasize generalizability and quantitative hypothesis testing over qualitative description. However, qualitative frameworks and methods from anthropology, sociology, and human factors can play an important role in enhancing the ecological validity of experimental research designs.

Evaluating Information Visualizations with Working Memory Metrics

Information visualization tools are being promoted to aid decision support. These tools assist in the analysis and comprehension of ambiguous and conflicting data sets. Formal evaluations are necessary to demonstrate the effectiveness of visualization tools, yet conducting these studies is difficult. Objective metrics that allow designers to compare the amount of work required for users to operate a particular interface are lacking. This in turn makes it difficult to compare workload across different interfaces, which is problematic for complicated information visualization and visual analytics packages. We believe that measures of working memory load can provide a more objective and consistent way of assessing visualizations and user interfaces across a range of applications. We present initial findings from a study using measures of working memory load to compare the usability of two graph representations.

Name that tune: Mitigation of driver fatigue via a song naming game

Fatigued driving contributes to a substantial number of motor vehicle accidents each year. Music listening is often employed as a countermeasure during driving in order to mitigate the effects of fatigue. Though music listening has been established as a distractor in the sense that it increases cognitive load during driving, it is possible that increased cognitive load is desirable under particular circumstances. For instance, during situations that typically result in cognitive underload, such as driving in a low-traffic monotonous stretch of highway, it may be beneficial for cognitive load to increase, thereby necessitating allocation of greater cognitive resources to the task of driving and attenuating fatigue. In the current study, we employed a song-naming game as a countermeasure to fatigued driving in a simulated monotonous environment. During the first driving session, we established that driving performance deteriorates in the absence of an intervention following 30min of simulated driving. During the second session, we found that a song-naming game employed at the point of fatigue onset was an effective countermeasure, as reflected by simulated driving performance that met or exceeded fresh driving behavior and was significantly better relative to fatigued performance during the first driving session.