Khalizani Khalid

A structural approach to integrating total quality management and knowledge management with supply chain learning

The aim of this study is to integrate total quality management (TQM) and knowledge management (KM) into a unified framework to study supply chain learning among partnering firms. The impacts of TQM practices (e.g. leadership, strategic planning, customer focus, information analysis, people management and process management) and KM practices including KM process, leadership in KM, KM culture, KM technology and KM measurement on supply chain learning were examined. In this study, mail questionnaire have been sent to the managers consists of the Malaysian manufacturing and service firms. A total of 202 firms participated in this study. While greater level of TQM practices tends to enhance KM practices, we found that both TQM and KM are significantly positively related to supply chain learning. The findings of this study empirically tested and confirmed the proposed integrated model. It is hoped that findings from this paper can provide greater understanding in the areas of quality and knowledge management, and illustrate how these practices can enrich the supply chain learning among partnering firms.

Modelling the mediating moderating effects of ethical leadership on the relationship between moral competence and moral cognition

This study suggests that the multifaceted relations between moral competence, ethical leadership and moral cognition cannot be subsumed within a simple mediation or moderation model because the maturity of the study and the sophistication of the field of inquiry can be questioned. Three competing configurationally models are tested to examine the adequacy of influence-intervention effects of the model that satisfy cause and effect analysis using structural equation modelling. The finding has revealed the strength of mediating moderating role of ethical leadership that highlights the superiority of influence-intervention effect to support the cause and effect relationship between moral competence and moral cognition. The generalisability of findings is restricted by the nature of the inter-industry and no final conclusion about causality can be drawn because the participants may be influenced by ethics-situational events. Our study is considered as innovative as it extends a well-known mediator and moderator model by mediating moderating process.

The development of four-partite integration ethics scale

Drawing on other ethics scales which are grounded in virtue, deontology, utilitarianism and justice principles, we developed a four-partite integration ethics scale. Other ethics scales emphasized on people classification according to their beliefs based on criterion used to make ethical decision and the ethicality of decisions. We suggested that our four-partite integration ethics scale could provide a complimentary role in terms of rules to follow; utilitarianism endow with cost benefit analysis to bestow justice in dealing business with virtuous characters. The integration enables for the expansion of scope and understanding of ethical analyses in order to help business people to solve specific problems in specific situation and context in volatile business environment; in which widely open to constraints and complexities.