Marciano Furukava

Transformações no ensino superior brasileiro: análise das Instituições Privadas de Ensino Superior no compasso com as políticas de Estado

The article analyzes the changes in the Brazilian higher education, taking as reference the database of the INEP, and the dynamics of Private Institutions of Higher Education in quickly assimilate state policies focused on higher education. Aims to present the evolution of higher education in Brazil, especially graduation, highlighting the changes made in public policy from the 2000s and that affected this level of education. The theoretical framework was based on discussing the origin and evolution of higher education in Brazil, the gap between supply and demand for places in higher education and the Brazilian public policies implemented in higher education from the 2000s. Concerning the methodological aspects, it is a descriptive research quantitative and qualitative approach. The results show that the growth of enrollment in higher education has been showing signs of exhaustion, causing a idle system manifested in the various courses without demand in selection processes. Public policies have a key role to adjust supply and demand, since there is evidence that income is a major inhibitor of filling vacancies and success rate.

Transformaciones en la enseñanza superior brasileña: análisis de las Instituciones Privadas de Enseñanza Superior en consonancia con las políticas de Estado

The article analyzes the changes in the Brazilian higher education, taking as reference the database of the INEP, and the dynamics of Private Institutions of Higher Education in quickly assimilate state policies focused on higher education. Aims to present the evolution of higher education in Brazil, especially graduation, highlighting the changes made in public policy from the 2000s and that affected this level of education. The theoretical framework was based on discussing the origin and evolution of higher education in Brazil, the gap between supply and demand for places in higher education and the Brazilian public policies implemented in higher education from the 2000s. Concerning the methodological aspects, it is a descriptive research quantitative and qualitative approach. The results show that the growth of enrollment in higher education has been showing signs of exhaustion, causing a idle system manifested in the various courses without demand in selection processes. Public policies have a key role to adjust supply and demand, since there is evidence that income is a major inhibitor of filling vacancies and success rate.

Brazilian higher education: analysis of the Private Higher Education Institutions tandem by State policies

The article analyzes the changes in the Brazilian higher education, taking as reference the database of the INEP, and the dynamics of Private Institutions of Higher Education in quickly assimilate state policies focused on higher education. Aims to present the evolution of higher education in Brazil, especially graduation, highlighting the changes made in public policy from the 2000s and that affected this level of education. The theoretical framework was based on discussing the origin and evolution of higher education in Brazil, the gap between supply and demand for places in higher education and the Brazilian public policies implemented in higher education from the 2000s. Concerning the methodological aspects, it is a descriptive research quantitative and qualitative approach. The results show that the growth of enrollment in higher education has been showing signs of exhaustion, causing a idle system manifested in the various courses without demand in selection processes. Public policies have a key role to adjust supply and demand, since there is evidence that income is a major inhibitor of filling vacancies and success rate.

QFD NA TRADUÇÃO DOS REQUISITOS DOS CLIENTES EM QUALIDADE DOS SERVIÇOS NOS POSTOS DE COMBUSTÍVEL

The consumer is increasingly demanding in several respects specially by regarding quality in attendance, products and services. This perception acts in all places including gas station. In this scenario, this article purpose to apply the Quality Function Deployment method (QFD) generating a gas station services improvements models. The methodology was the case study in a gas station of Natal/RN city, through qualitative and quantitative approaches, studying the main requirements of the enterprise, from the customer point of view. The survey points out that the factors such as fuel price, payment by credit card and good service are the key requirements for customer loyalty.