Maria Buss Thofehrn

A humanização do trabalho para os profissionais de enfermagem

OBJECTIVE: To describe the perceptions of nursing professionals about humanization of their work process. METHODS: A qualitative research approach was used to conduct the study. Data were collected from seven nursing professionals of a Critical Care Unit of the Santa Casa de Misericordia de Pelotas-RS, through semi-structured interviews. The data were analyzed, through successive readings and content analysis. Two themes have emerged: Humanization of the work process and gaps of the humanization of the work process. RESULTS: In the hospital, the humanization of the work process continues to place emphasis in the person-customer, yet little attention to the care and humanization of the person-worker. CONCLUSION: Humanization of the work process is widely discussed in literature; however, in practice, it depends on behavioral change and internalization of the need of humanization by the person-worker of health institutions.OBJETIVO: conhecer a opiniao de profissionais de enfermagem sobre a humanizacao do processo de trabalho. METODOS: Pesquisa de abordagem qualitativa com dados coletados por meio de entrevistas semi-estruturadas realizadas com sete profissionais de enfermagem da Unidade de Terapia Intensiva da Santa Casa de Misericordia de Pelotas-RS. Os dados foram analisados atraves de sucessivas leituras, obtendo-se duas categorias: humanizacao do processo de trabalho e lacunas da humanizacao no processo de trabalho. RESULTADOS: No ambiente hospitalar, a humanizacao ainda mantem-se enfatizada na figura pessoa-cliente, evidenciando a pouca atencao ao cuidado e a humanizacao do sujeito-trabalhador. CONCLUSAO: A tematica em questao e bastante abordada na literatura, porem, na realidade pratica, como envolve mudanca de comportamento somente podera se efetivar mediante a internalizacao da proposta de humanizacao pelos sujeitos-trabalhadores das instituicoes de saude.

Características que interferem na construção do enfermeiro-líder

OBJECTIVE: To identify personal characteristics that influences the development of a nurse leader. METHODS: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. RESULTS: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. CONCLUSION: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.Objective: To identify personal characteristics that influences the development of a nurse leader. Methods: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. Results: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. Conclusion: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.

Personal characteristics that influence the development of a nurse leader

OBJECTIVE: To identify personal characteristics that influences the development of a nurse leader. METHODS: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. RESULTS: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. CONCLUSION: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.Objective: To identify personal characteristics that influences the development of a nurse leader. Methods: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. Results: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. Conclusion: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.

Humanization of the work of nursing professionals

OBJECTIVE: To describe the perceptions of nursing professionals about humanization of their work process. METHODS: A qualitative research approach was used to conduct the study. Data were collected from seven nursing professionals of a Critical Care Unit of the Santa Casa de Misericordia de Pelotas-RS, through semi-structured interviews. The data were analyzed, through successive readings and content analysis. Two themes have emerged: Humanization of the work process and gaps of the humanization of the work process. RESULTS: In the hospital, the humanization of the work process continues to place emphasis in the person-customer, yet little attention to the care and humanization of the person-worker. CONCLUSION: Humanization of the work process is widely discussed in literature; however, in practice, it depends on behavioral change and internalization of the need of humanization by the person-worker of health institutions.OBJETIVO: conhecer a opiniao de profissionais de enfermagem sobre a humanizacao do processo de trabalho. METODOS: Pesquisa de abordagem qualitativa com dados coletados por meio de entrevistas semi-estruturadas realizadas com sete profissionais de enfermagem da Unidade de Terapia Intensiva da Santa Casa de Misericordia de Pelotas-RS. Os dados foram analisados atraves de sucessivas leituras, obtendo-se duas categorias: humanizacao do processo de trabalho e lacunas da humanizacao no processo de trabalho. RESULTADOS: No ambiente hospitalar, a humanizacao ainda mantem-se enfatizada na figura pessoa-cliente, evidenciando a pouca atencao ao cuidado e a humanizacao do sujeito-trabalhador. CONCLUSAO: A tematica em questao e bastante abordada na literatura, porem, na realidade pratica, como envolve mudanca de comportamento somente podera se efetivar mediante a internalizacao da proposta de humanizacao pelos sujeitos-trabalhadores das instituicoes de saude.

Características que interfieren en la construcción del enfermero-líder

OBJECTIVE: To identify personal characteristics that influences the development of a nurse leader. METHODS: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. RESULTS: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. CONCLUSION: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.Objective: To identify personal characteristics that influences the development of a nurse leader. Methods: This qualitative study used focus group approach to collect the data. Two focus group meetings were conducted with 11 registered nurses from a major hospital in southern Rio Grande do Sul. Content analysis suggests two main categories: (1) Personal characteristics that must be cultivated and (2) personal characteristics that must be developed. Results: Participants of the study verbalized that to be a good nurse leader there is a need for the development of certain personal characteristics commonly attributed to leaders. Conclusion: The main personal characteristics of a good nurse leader that must be cultivated include communication, knowledge, responsibility, common sense, and self-knowledge. The study also promoted reflection and sensitization among participant nurses regarding the importance of leadership in clinical practice.

La humanización del trabajo para los profesionales de enfermería

OBJECTIVE: To describe the perceptions of nursing professionals about humanization of their work process. METHODS: A qualitative research approach was used to conduct the study. Data were collected from seven nursing professionals of a Critical Care Unit of the Santa Casa de Misericordia de Pelotas-RS, through semi-structured interviews. The data were analyzed, through successive readings and content analysis. Two themes have emerged: Humanization of the work process and gaps of the humanization of the work process. RESULTS: In the hospital, the humanization of the work process continues to place emphasis in the person-customer, yet little attention to the care and humanization of the person-worker. CONCLUSION: Humanization of the work process is widely discussed in literature; however, in practice, it depends on behavioral change and internalization of the need of humanization by the person-worker of health institutions.OBJETIVO: conhecer a opiniao de profissionais de enfermagem sobre a humanizacao do processo de trabalho. METODOS: Pesquisa de abordagem qualitativa com dados coletados por meio de entrevistas semi-estruturadas realizadas com sete profissionais de enfermagem da Unidade de Terapia Intensiva da Santa Casa de Misericordia de Pelotas-RS. Os dados foram analisados atraves de sucessivas leituras, obtendo-se duas categorias: humanizacao do processo de trabalho e lacunas da humanizacao no processo de trabalho. RESULTADOS: No ambiente hospitalar, a humanizacao ainda mantem-se enfatizada na figura pessoa-cliente, evidenciando a pouca atencao ao cuidado e a humanizacao do sujeito-trabalhador. CONCLUSAO: A tematica em questao e bastante abordada na literatura, porem, na realidade pratica, como envolve mudanca de comportamento somente podera se efetivar mediante a internalizacao da proposta de humanizacao pelos sujeitos-trabalhadores das instituicoes de saude.