Maria De Hoyos

Literature Review on Employability, Inclusion and ICT, Report 1: The Concept of employability, with a specific focus on Young people, older workers and migrants

IPTS has launched a research project on how ICT can support employability, in the context of its policy support activities for the implementation of the Europe 2020 strategy, and the Digital Agenda for Europe. As a first step, JRC-IPTS contracted the Institute of Employment Research, University of Warwick, UK to prepare: a) a review of the literature on employability, its dimensions and the factors which affect it in general and for groups at risk of exclusion, namely migrants, youth and older workers; and b) a report on how ICT contribute to employability, support the reduction of barriers and create pathways to employment for all and also for the three specific groups at risk of exclusion. This report presents the findings of the first part of the research.

Literature review on employability, inclusion and ICT, report 2 : ICT and employability

IPTS has launched a research project on how ICT can support employability, in the context of its policy support activities for the implementation of the Europe 2020 strategy, and the Digital Agenda for Europe. As a first step, JRC-IPTS contracted the Institute of Employment Research, University of Warwick, UK to prepare: a) a review of the literature on employability, its dimensions and the factors which affect it in general and for groups at risk of exclusion, namely migrants, youth and older workers; and b) a report on how ICT contribute to employability, support the reduction of barriers and create pathways to employment for all and also for the three specific groups at risk of exclusion. This report presents the findings of the second part of the research.

Exploratory research on internet-enabled work exchanges and employability. Analysis and synthesis of qualitative evidence on crowdsourcing for work, funding and volunteers

This report provides analysis of qualitative research into the relationship between the internet-enabled exchanges mentioned and employability. In doing so, it focuses on three areas of crowdsourcing: using the internet to access funding (CSF); using the internet to access and undertake paid work (usually remotely) (CSW); and using the internet to access unpaid work in the form of reciprocal exchanges or volunteering opportunities (which may be undertaken remotely), especially with the aim of developing skills for paid work (CSV).

ICT, internet-enabled work and implications for space and entrepreneurship

In the context of developments in information and communications technologies (ICTs) there is growing interest in opportunities for internet-enabled entrepreneurship. As the internet and ICTs have extended their reach in the economic and social spheres, so they have opened new possibilities and practices in the organisation, content and conduct of work and skills development, how work is contracted and where and how it is undertaken. The internet can alter the contours of labour markets and potentially change how individuals interact with them by broadening access to opportunities and enabling remote and mobile working. This chapter explores conceptually what ICT and internet-enabled work means for the location of work at local, national and international levels, drawing on a review of the literature and on findings from case study research with users of selected internet-enabled platforms. It focuses particularly on ‘crowdsourcing’ – defined broadly as an online-mediated exchange that allows users (organisations or individuals) to access other users via the internet to solve specific problems, to undertake specific tasks or to achieve specific aims. It outlines the diversity and key features of internet-enabled working and implications for the location of work and for entrepreneurship. It addresses two important questions: 1) how and whether internet-enabled working enables workers and businesses to operate in global marketplaces, so superseding the confines of neighbourhoods and local labour markets; and 2) how and whether such forms of work can foster local embeddedness by offering opportunities for entrepreneurship from a home location. It is concluded that crowdsourcing has contradictory relationships with space, since it can provide access to global opportunities, while at the same time enabling local work, as well as issues of flexibility and autonomy.