Marion S. Webb
Cleveland State University
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Services Marketing Quarterly | 2012
Marion S. Webb
The researcher surveyed a national sample of nondenominational and denominational churches to detect differences in these groups’ growth rates, marketing methods, and service offerings. Findings show that nondenominational churches grew much more (and significantly so) in membership and attendance than did denominational churches over a 10-year span and since the church Web site inception. The two findings that were significantly different between the two groups for retaining members and attracting attendees were well-known pastors and multisite locations. The two church groups rated social media significantly different for retaining members. Social media include tools, such as Facebook, Twitter, YouTube, podcasts, Netcasts, and smartphones. Eight methods and service offerings for attracting attendees only that were found significantly different are: (a) music programs (i.e., service music/songs and choir); (b) number of services offered; (c) sermon content (i.e., Biblical and relevant); (d) open invitation to accept Jesus as Savior; (e) membership of family and friends; (f) age of congregation members; (g) church school (i.e., preschool −12th grade); and (h) ethnic composition of church.
Archive | 1999
Marion S. Webb; Kenneth R. Mayer; Virginie Pioche; Lida Cherie Allen
Journal of Business Ethics | 2000
Alan K. Reichert; Marion S. Webb; Edward G. Thomas
Journal of Professional Services Marketing | 1998
Marion S. Webb; W. Benoy Joseph; Kurt Schimmel; Christopher R. Moberg
Journal of Customer Service in Marketing and Management | 2000
W. Benoy Joseph; Marion S. Webb
Journal of Marketing for Higher Education | 1997
Marion S. Webb; Ronald L. Coccari; Lida Cherie Allen
Journal of Marketing for Higher Education | 1997
Marion S. Webb; Ronald L. Coccari; Augustine A. Lado; Lida Cherie Allen; Alan K. Reichert
Journal of Marketing for Higher Education | 1994
Marion S. Webb; Lida Cherie Allen
Journal of Marketing for Higher Education | 2000
Marion S. Webb; Kenneth R. Mayer; Virginie Pioche
Journal of Teaching in International Business | 1998
Marion S. Webb; Kenneth R. Mayer; Virginie Piocrie