Max Van Kleek

ConNexus to awarenex: extending awareness to mobile users

We explored the use of awareness information to facilitate communication by developing a series of prototypes. The ConNexus prototype integrates awareness information, instant messaging, and other communication channels in an interface that runs on a desktop computer. The Awarenex prototype extends that functionality to wireless handheld devices, such as a Palm. A speech interface also enables callers to make use of the awareness information over the telephone. While the prototypes offer similar functionality, the interfaces reflect the different design affordances and use context of each platform. We discuss the design implications of providing awareness information on devices with varying interface and network characteristics.

Virtual mouse vision based interface

A vision-based virtual mouse interface is described that utilizes a robotic head, visual tracking of the users head and hand positions and recognition of user hand signs to control an intelligent kiosk. The user interface supports, among other things, smooth control of the mouse pointer and buttons using hand signs and movements. The algorithms and architecture of real-time vision and robot controller are described.

Designing for Citizen Data Analysis: A Cross-Sectional Case Study of a Multi-Domain Citizen Science Platform

Designing an effective and sustainable citizen science (CS)project requires consideration of a great number of factors. This makes the overall process unpredictable, even when a sound, user-centred design approach is followed by an experienced team of UX designers. Moreover, when such systems are deployed, the complexity of the resulting interactions challenges any attempt to generalisation from retrospective analysis. In this paper, we present a case study of the largest single platform of citizen driven data analysis projects to date, the Zooniverse. By eliciting, through structured reflection, experiences of core members of its design team, our grounded analysis yielded four sets of themes, focusing on Task Specificity, Community Development, Task Design and Public Relations and Engagement, supported by two-to-four specific design claims each. For each, we propose a set of design claims (DCs), drawing comparisons to the literature on crowdsourcing and online communities to contextualise our findings.

Inky: a sloppy command line for the web with rich visual feedback

We present Inky, a command line for shortcut access to common web tasks. Inky aims to capture the efficiency benefits of typed commands while mitigating their usability problems. Inky commands have little or no new syntax to learn, and the system displays rich visual feedback while the user is typing, including missing parameters and contextual information automatically clipped from the target web site. Inky is an example of a new kind of hybrid between a command line and a GUI interface. We describe the design and implementation of two prototypes of this idea, and report the results of a preliminary user study.

Improving Paid Microtasks through Gamification and Adaptive Furtherance Incentives

Crowdsourcing via paid microtasks has been successfully applied in a plethora of domains and tasks. Previous efforts for making such crowdsourcing more effective have considered aspects as diverse as task and workflow design, spam detection, quality control, and pricing models. Our work expands upon such efforts by examining the potential of adding gamification to microtask interfaces as a means of improving both worker engagement and effectiveness. We run a series of experiments in image labeling, one of the most common use cases for microtask crowdsourcing, and analyse worker behavior in terms of number of images completed, quality of annotations compared against a gold standard, and response to financial and game-specific rewards. Each experiment studies these parameters in two settings: one based on a state-of-the-art, non-gamified task on CrowdFlower and another one using an alternative interface incorporating several game elements. Our findings show that gamification leads to better accuracy and lower costs than conventional approaches that use only monetary incentives. In addition, it seems to make paid microtask work more rewarding and engaging, especially when sociality features are introduced. Following these initial insights, we define a predictive model for estimating the most appropriate incentives for individual workers, based on their previous contributions. This allows us to build a personalised game experience, with gains seen on the volume and quality of work completed.

Atomate it! end-user context-sensitive automation using heterogeneous information sources on the web

The transition of personal information management (PIM) tools off the desktop to the Web presents an opportunity to augment these tools with capabilities provided by the wealth of real-time information readily available. In this paper, we describe a next-generation personal information assistance engine that lets end-users delegate to it various simple context- and activity-reactive tasks and reminders. Our system, Atomate, treats RSS/ATOM feeds from social networking and life-tracking sites as sensor streams, integrating information from such feeds into a simple unified RDF world model representing people, places and things and their timevarying states and activities. Combined with other information sources on the web, including the users online calendar, web-based e-mail client, news feeds and messaging services, Atomate can be made to automatically carry out a variety of simple tasks for the user, ranging from context-aware filtering and messaging, to sharing and social coordination actions. Atomates open architecture and world model easily accommodate new information sources and actions via the addition of feeds and web services. To make routine use of the system easy for non-programmers, Atomate provides a constrained-input natural language interface (CNLI) for behavior specification, and a direct-manipulation interface for inspecting and updating its world model.

Management of personal information scraps

We introduce research on information scraps. short, self-contained personal notes that fall outside of traditional filing schemes. We report on a preliminary study of information scraps. nature and outline plans for the next phase of our user study. Based on ongoing study results, we describe our designs and prototypes for information scrap capture and access tools.

Carpé data: supporting serendipitous data integration in personal information management

The information processing capabilities of humans enable them to opportunistically draw and integrate knowledge from nearly any information source. However, the integration of digital, structured data from diverse sources remains difficult, due to problems of heterogeneity that arise when data modelled separately are brought together. In this paper, we present an investigation of the feasibility of extending Personal Information Management (PIM) tools to support lightweight, user-driven mixing of previously un-integrated data, with the objective of allowing users to take advantage of the emerging ecosystems of structured data currently becoming available. In this study, we conducted an exploratory, sequential, mixed-method investigation, starting with two pre-studies of the data integration needs and challenges, respectively, of Web-based data sources. Observations from these pre-studies led to DataPalette, an interface that introduced simple co-reference and group multi-path-selection mechanisms for working with terminologically and structurally heterogeneous data. Our lab study showed that participants readily understood the new interaction mechanisms which were introduced. Participants made more carefully justified decisions, even while weighing a greater number of factors, moreover expending less effort, during subjective-choice tasks when using DataPalette, than with a control set-up.

Eyebrowse: real-time web activity sharing and visualization

In this paper, we explore the potential for letting users automatically track and selectively publish their web browsing activities in real time on the Web. We developed a system, Eyebrowse, with three goals: first, to provide a means for individuals to better understand how they spend time on the web through visualizations and statistics; secondly, to foster social discovery and awareness through real-time web activity sharing; and finally, to build a large public corpus of web browsing trails using this method. We gathered user impressions of Eyebrowse, including perceived usefulness, feelings of self-exposure, and privacy concerns, for ascertaining ways to improve the system.

The future of social is personal: the potential of the personal data store

This chapter argues that technical architectures that facilitate the longitudinal, decentralised and individual-centric personal collection and curation of data will be an important, but partial, response to the pressing problem of the autonomy of the data subject, and the asymmetry of power between the subject and large scale service providers/data consumers. Towards framing the scope and role of such Personal Data Stores (PDSes), the legalistic notion of personal data is examined, and it is argued that a more inclusive, intuitive notion expresses more accurately what individuals require in order to preserve their autonomy in a data-driven world of large aggregators. Six challenges towards realising the PDS vision are set out: the requirement to store data for long periods; the difficulties of managing data for individuals; the need to reconsider the regulatory basis for third-party access to data; the need to comply with international data handling standards; the need to integrate privacy-enhancing technologies; and the need to future-proof data gathering against the evolution of social norms. The open experimental PDS platform INDX is introduced and described, as a means of beginning to address at least some of these six challenges.