Mohd Sazili Shahibi

Preffered information quality factors as a web content quality measures on malaysian government websites: A conceptual paper

This paper explores the dimensions of web content quality in Malaysian government website. In addition, throughout the overwhelming growth of information usage on the online medium, its become a question whether quality of information influence user to be loyal at the authoritative or organizational website. Web content quality widely measured as part of web site quality assessments. The four groups of identifying dimensions of web content quality based on information quality model are intrinsic information quality (IQ), contextual information quality (IQ), representational information quality (IQ) and accessibility information quality (IQ). Intrinsic IQ are included Reliability, accuracy, Objectivity and believability. The representational IQ measured in term of conciseness, completeness, consistency and understandability. A third group of IQ, which accessibility measured in detail in term accessibility, usability, efficiency and security while the last group of IQ, which is contextual assessed for currency, uniqueness, relevancy and scope/depth. The proposed framework is expected to have judgments and validations from the researchers to further conduct of the study.

Perception of the Effectiveness of Information Content in Newspaper Advertising in Promoting Government’s New Policy: Goods and Services Tax (GST)

In Information Management (IM) field, one of the important and critical part is dissemination of information. It is also an important phase in Information Life Cycle Management. This phase is where information is actively being shared among information users. In other field such as advertising, it is called communication. In both fields, information management and advertising, information content is crucial in determining its effectiveness. In the new information society, the 20th century, information is the essential valuable commodity used almost in every industry to create a better economy using available technology and tool. Using advertising as a tool to disseminate information and newspaper as a channel to disseminate information, it will look at the factors influencing the effectiveness of advertising and information content of advertising is the focus in this study. As our country is headed towards becoming a high income nation with several initiatives through transformation plan, Government Transformation Program (GTP), informing the public is important to embrace the challenge of global economy change. The focuses are postgraduate students of research universities in Malaysia to test their awareness of Goods and Services Tax (GST).

Management Capability Index of Malay SMEs

Management Capability measures the application of management to the total organizational performance. Excellent in management capability leads to sustainable performance and business growth. Small and medium-sized enterprises (SMEs) in Malaysia, especially the Malays, are often confronted with problems that are uncommon to the larger organizations. One of the major problems in SMEs is management skill. Improving the management skills of SMEs contributes to their survival and growth. This paper aims to evaluate the management skills and competences of Malay SMEs in Malaysia based on ten major drivers using Management Capability Index (MCI). A total of 245 responses (Malay SMEs) had completed the questionnaires, and the Malay SMEs MCI is registered at 64.04 out of 100.