Natalia A. Zaitseva

Using the Information and Communication Technologies in the Hospitality Industry Enterprises’ Strategies’ Implementation

The relevance of this study is determined by the fact that the use of information and communication technologies (ICT) in the hospitality industry enterprises strategies implementation is narrowly reviewed in scientific literature. The article analyzes the use of ICT in hospitality industry enterprises. This analysis allowed identifying the main modern trends in this field. Based on the use of theoretical and empirical methods, the sequence and interrelation of the use of information and communication systems in the implementation phases of the hospitality industry enterprises strategies were suggested. The materials of the article are of theoretical value for scientific research in the field of the use of information and communication technologies at the hospitality industry enterprises.

Building a Strategy of Development of Hospitality Industry on the Basis of Improvement of the System of Personnel Training

Topicality of the studied problem is predetermined by the fact that the issue of personnel training is a restraining factor of development of hotel industry. The purpose of the article is to determine directions for improvement of personnel training for hotel industry on the basis of professional standards.

Development of Anti-Crisis Strategies of Development of Hospitality Industry Companies on the Basis of Formation of Competitive HR Potential

Importance and topicality of studying the issues of development of the anti-crisis strategy of development of hospitality industry companies on the basis of formation of competitive HR potential is obvious, for a human factor determines the successfulness of development and realization of managerial decisions and quality of service in hospitality. This research is aimed at the study of scientific approaches to the determination of the sense of “personnel potential” and its role in development of anti-crisis strategy of development of hospitality industry companies.

Modern "Challenges" in the System of Personnel Training: Standardization and Innovations.

Purpose The study of the problems hindering improvement of the system of training through standardization of qualification requirements is relevant because, in a globalized system of teaching staff and high rates of migration, not only national but also international requirements for employees should be considered. This increases the competitiveness of university and college graduates in different countries. The purpose of this paper is to develop recommendations for the creation of a system of lifelong learning through the application of professional standards. Design/methodology/approach The leading method in the study of this problem is the comparative analysis of the experiences of different countries to improve the training system based on the use of qualification frameworks. Findings The paper offers science-based measures of integration and the international experience of lifelong learning, through the application of standards of World Skills International, as well as the requirements of professional standards. Originality/value The authors formulate the conceptual directions for the application of professional standards in not only the continuous training and qualification of personnel, which allows identifying “gaps” in the competences, but also building individual educational trajectory. Article submissions are of practical value to the organization, personnel training as well as scientists engaged in the study of international best practice using standardization requirements for the qualification of personnel in education.