Noreen Izza Arshad

Electronic Content Management Systems use and implementation in highly integrated businesses

Many organizations have invested large amounts of money in implementing Electronic Content Management Systems (ECMS), which refers to the technologies used to manage, store, and deliver business-related information across the organization. However, research indicates that many ECMS implementations fail to yield the kind of information sharing that is useful for business process executions. From the IS literature point of view, this is not because of the technologies, but it is due to ways ECMS is implemented and used which is not aligned with organizations way of doing business. Therefore, this paper explores how organizations that emphasize high integration and low standardization of business processes termed as Coordination use and implement ECMS to support its business operations. We suggest guidelines that explain the ways ECMS should be used and implemented in Coordination organizations that include (1) ways to use ECMS for sharing business process-related information, (2) ECMS infrastructure, (3) ways to manage content and (4) administration of ECMS. These findings are grounded in the analysis of qualitative data from one case study. The finding is significant for business and IT managers because it will guide them with ways to use ECMS and gain more benefits from these types of systems.

Cloud service evaluation method-based Multi-Criteria Decision-Making: A systematic literature review

Reviewed 77 papers on cloud service evaluation method-based MCDM.Presented a systematic literature review based on evaluation theory components.Sixteen research deficiencies were identified. A substantial effort has been made to solve the cloud-service evaluation problem. Different Cloud Service Evaluation Methods (CSEMs) have been developed to address the problem. Cloud services are evaluated against multiple criteria, which leads to a Multi-Criteria Decision-Making (MCDM) problem. Yet, studies that assess, analyse, and summarize the unresolved problems and shortcomings of current CSEM-based MCDM are limited. In the existing review studies, only individual parts of CSEMs, rarely the full solution, are reviewed and examined. To investigate CSEMs comprehensively, we present a systematic literature review based on Evaluation Theory, a theory that generalizes six evaluation components, target, criteria, yardstick, data gathering techniques, synthesis techniques, and evaluation process. These six evaluation components and the CSEMs validation approach are the seven dimensions used to assess and analyse 77 papers published from 2006 to 2016. Sixteen research deficiencies were identified. The results confirm that the majority of the studies of the proposed CSEMs were either incomplete or lacked sufficient evidence. This research not only provides the relative strengths and weaknesses of the different CSEMs but also offers a basis for researchers and decision makers to develop improved CSEMs.

A Multi-domain Framework for Modelling Educational Games: Towards the Development of Effective Educational Games

A recent study conducted by the authors indicates the lack of methods and techniques to create a model for educational games, and using these models for software engineering activities such as validation. The complex nature of an educational game covers various knowledge domains such as learning theories, subject being taught, rules and regulations in activities, and gaming environment. This warrants for modelling to be part of the educational game development to enhance and ensure effectiveness. In relation to that, this paper proposes a multi-domain framework consisting of four major domains, namely, game environment, game play, learning theories and subject matter. Each domain is equipped with respective game elements based on their definition. Consequently, the implicit relationships between these elements and domains are presented with the aim of highlighting how these elements relates to each other to gain effectiveness. The result presented in this paper is the framework and implicit relationship that is created by systematic literature review.

Understanding relationships between learners and game environment of educational games: Hermeneutic approach

Educational games (EG) have highly influenced the 21st century as a positive learning tool in education industry. This requires a projecting need of understanding the relationships which can enhance the learning objectives for learners and enhance the interactivity of game environment. Although, relationships are vaguely dispersed in literature; understanding the need to interrelate other concepts of game environment with learners expectations, and how the interaction through the game play is crucial. Therefore, this article briefly highlights the proposed multi-domain framework for game developers to effectively model out the game elements while extracting implicit vaguely supported relationships based on game environment domain and learners concepts through a systematic literature review. This paper explains on twelve (12) implicit relationships in perspective of game environment domain and learners. They are validated through qualitative interviews with eight (8) game-based learning experts. Subsequently, the results are interpreted in relevancy with all domains of proposed framework by applying interpretive hermeneutic approach. The findings conclude twelve (12) explicit relationships between game environment domain and the learners relationships; for game developers to guide them through the development phase of EG.

Evaluating the impact of non-medical m-health application: Towards development of a framework

Mobile applications (apps) to improve health especially in non-medical area are flourishing, but before a medical doctors can endorse an app to the patients, they need to know the impact of the apps and be assured that the app will be helpful to their patients. Thus, this study aimed to identify the criteria that are important for evaluating the impact of non-medical mobile health (m-health) apps. Based on the identified criteria and an in-depth literature review, a framework will be proposed. The framework which will be tested and validated in later stages of this research will be useful for developers, health providers and doctors as it act as guideline to identify the impact of using non-medical m-health apps.

Understanding the use of e-Government portal in rural areas in Malaysia: A proposal towards a policy

In order to develop to be a modern and developing country, e-Government is a must to be practiced. A few modern countries such as Singapore, Japan and German have been able to implement these e-Government systems successfully to their citizens. E-Government is not a new thing in Malaysia. We have started to implement e-Government systems since early 2000s. However, it is observed that not everyone and everybody is interested in e-Government system, especially people from rural areas. A lot of researches have been conducted in order to look for the exact solution on how to persuade these people from rural areas to use the system. The objectives of this study are to (1) to explore the factors that contributes to the failure and success of the usage of e-government portals among rural communities in Malaysia, (2) to plan strategies to strengthen the use and involvement to e-government among rural communities in Malaysia, and (3) to develop a policy that decide on, guide and control the transformation of government to e-government among rural communities in Malaysia. This research is at its preliminary stage and hence, no results are available yet.

Exploring the talent mobility issue: Towards an intelligent system

High attrition rate might cause harm to an organization. The attrition rate can be reduced by implementing retention exercises. However in order to implement the retention exercises, an in-depth understanding about the issue is vital. This is due to the fact that there are many factors that contribute to the attrition and retention. It is important to ensure that the retention exercises must be tally with the reason of attrition so that the problem could be solved. Therefore, in this paper, a survey was conducted to find the main issues of attrition in a selected institution. From the findings it shows that talent mobility or career movement is one of the main issues that lead to attrition issue in the institution. Face to face interviews were then conducted with selected technical and non-executives employees of the institution to get a clearer idea of the mobility issue. From the interview, we manage to gather some data that gave insights to how an intelligent system could be designed. It is hoped that the results of this study will allow future research into how retention could be reduced with the assistance of intelligent agents.

Analysis of domain specific modeling languages for strategy educational games design

Educational games are serious games that specifically used for education yet it is fun to play. There are numbers of domain specific modeling languages for educational games focus in various aspect and theories of learning. By having domain specific modeling language which applies a visual diagramming language, it helps in represent design ideas and logic. This paper analyzes existing modelling languages to assess the coverage of strategy genre and transfer learning concepts. The results show that existing modelling languages covers important strategy genre concepts but cover very little of the transfer learning concepts. The authors conclude that the existing modelling languages can be used to model small strategy games but will have trouble to scale to large strategy games, and will not be able to model games that guarantee students learning.

The development of AEDESTROYER : A mobile robot that search and destroy potential breeding habitat for aedes

Dengue Haemorrhagic Fever is one of the dangerous diseases that can lead to death, but no specific medicine being produced so far to cure this disease. The viruses are being carried by Aegypti mosquito that breeds in stagnant water. One reason why the number of dengue cases is increasing is because of the rubbishes that are not being managed properly and therefore contain some stagnant water that will be the potential breeding habitat for aedes. With the rapid development of Artificial Intelligence and robotic field today, we can apply this to produce a robot that can help to control the number of aedes cases by maneuver effectively on aedes potential breeding habitat. At the end of this research, a functionality test of AEDESTROYER has been carried out and the results are satisfactory.

Electronic content management systems support highly integrated business processes

The main objective of this study is to understand and explain how large organisations that employ highly integrated business processes could use ECMS to support work operations. Consequently, empirical investigations using a qualitative research design were conducted in a large organisation. Concepts from Orlikowskis 2000 practice lens theory are used as a lens through which qualitative data are collected, interpreted and explained. Based on the empirical evidence, it is learnt that with basic ECMS functionalities, ECM technologies are most beneficial to be used for information sharing among integrated business units. In this paper, a guideline on how these types of organisations could use ECMS for sharing information to support integrated process structure is given. Business and IT managers could use this guideline as a reference to optimise the usage of ECMS in supporting their businesses, or resolve any issues related to underutilisation of these kinds of technologies.