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Dive into the research topics where Norizan Safrudin is active.

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Featured researches published by Norizan Safrudin.


Information Systems | 2012

How novices design business processes

Jan Recker; Norizan Safrudin; Michael Rosemann

Process modeling is an important design practice in organizational improvement projects. In this paper, we examine the design of business process diagrams in contexts where novice analysts only have basic design tools such as paper and pencils available, and little to no understanding of formalized modeling approaches. Based on a quasi-experimental study with 89 BPM students, we identify five distinct process design archetypes ranging from textual to hybrid and graphical representation forms. We examine the quality of the designs and identify which representation formats enable an analyst to articulate business rules, states, events, activities, temporal and geospatial information in a process model. We found that the quality of the process designs decreases with the increased use of graphics and that hybrid designs featuring appropriate text labels and abstract graphical forms appear well-suited to describe business processes. We further examine how process design preferences predict formalized process modeling ability. Our research has implications for practical process design work in industry as well as for academic curricula on process design.


business process management | 2010

How novices model business processes

Jan Recker; Norizan Safrudin; Michael Rosemann

In this paper, we examine the design of business process diagrams in contexts where novice analysts only have basic design tools such as paper and pencils available, and little to no understanding of formalized modeling approaches. Based on a quasi-experimental study with 89 BPM students, we identify five distinct process design archetypes ranging from textual to hybrid, and graphical representation forms. We also examine the quality of the designs and identify which representation formats enable an analyst to articulate business rules, states, events, activities, temporal and geospatial information in a process model. We found that the quality of the process designs decreases with the increased use of graphics and that hybrid designs featuring appropriate text labels and abstract graphical forms are well-suited to describe business processes. Our research has implications for practical process design work in industry as well as for academic curricula on process design.


Institute for Future Environments; Science & Engineering Faculty | 2014

A typology of business transformations

Norizan Safrudin; Michael Rosemann; Jan Recker; Michael Genrich


pacific asia conference on information systems | 2011

The emerging management services of business transformation management

Norizan Safrudin; Jan Recker; Michael Rosemann


Science & Engineering Faculty | 2012

Program and project management

Michael Rosemann; Jan Recker; Norizan Safrudin; Ronald Marketsmueller


School of Information Systems; Science & Engineering Faculty; School of Information Systems | 2012

Shifting the Airline Business Model - Current Struggles of National Carriers to Become Profitable Passenger Experience Companies

Norizan Safrudin; Paul Mathiesen; Simon Lescarcelle-Evin


ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012 | 2012

A typology for business transformations (research in progress)

Norizan Safrudin; Jan Recker


Archive | 2016

Effective Knowledge Worker

Norizan Safrudin; Axel Uhl


Science & Engineering Faculty | 2014

The waves in business transformation management: a conceptualization of how IT-enabled Business Transformations Unfold

Norizan Safrudin; Jan Recker


School of Chemistry, Physics & Mechanical Engineering; School of Information Systems; Science & Engineering Faculty | 2014

Business transformation management : composition and orchestration of management services

Norizan Safrudin

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Jan Recker

Queensland University of Technology

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Michael Rosemann

Queensland University of Technology

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Axel Uhl

Northwestern University

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Paul Mathiesen

Queensland University of Technology

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Jan vom Brocke

University of Liechtenstein

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Theresa Schmiedel

University of Liechtenstein

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Nils Labusch

University of St. Gallen

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Robert Winter

University of St. Gallen

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