Nurul Indarti

Knowledge acquisition and innovation: potentials for upgrading of very small and small firms in furniture manufacturing in Indonesia

Among small firms in developing countries, innovation is often sorely needed. However, localised interactive learning tends to be poorly developed in these countries meaning that the inflow of new knowledge depends on interaction with global customers. Small firms may however be captured in unfavourable subcontracting relations and a low absorption capacity. This paper takes the furniture cluster of Jepara (Java, Indonesia) as an example, using a detailed fieldwork. The results picture a dominant learning-by-doing and interaction with buyers, and a low level of innovativeness, but also the presence of some highly innovative firms indicating a perspective for improvement.

Types of knowledge transferred in family business succession

This qualitative multiple case study aims to explore the key knowledge that is transferred by predecessors (parents) to successors (children) in a family company. This knowledge becomes a resource to create the family companys competitive advantage. The research sample was composed of 23 participants from 13 family companies. The data were obtained through in-depth, semistructured interviews. The data were analysed using content analysis and then processed using a visual map and temporal bracketing. This study used source triangulation and member checking to ensure validity and reliability. The results show that the majority of knowledge transferred by predecessors to successors is tacit knowledge. Knowledge transferred by predecessors to successors includes knowledge of the product, knowledge of company management, technical knowledge, and philosophical knowledge.

Mechanisms of intergenerational knowledge transfer among Indonesian family SMEs

This qualitative study explores the mechanisms of intergenerational knowledge transfer in family small and medium enterprises (SMEs) in Indonesia. The samples were selected via theoretical sampling from 14 companies, totalling 23 participants. The results show that the process of transferring knowledge from the predecessor to the successor in family SMEs in Indonesia is gradual, from easy to difficult. The learning process stages are based on the successors level of understanding. The successor is given responsibilities in the beginning; these increase as the successor matures. This study identified the presence of two stages in the process of knowledge transfer: awareness development and implementation. The first stage can be further classified into two subcategories: awareness development with passive involvement and awareness development with active involvement. The second stage is facilitated by gradual role adjustment between the predecessor and the successor.

The effect of intangible resources on innovation in service firms with the role of absorptive capacity as a moderating variable

Innovation is widely recognized as one main contributor to a firms competitiveness. To conduct innovation, an organization must utilize its tangible and intangibles resources. The current study is aimed at examining the effect of intangible resources, namely human, organizational and relational resources on innovation in the context of service firms (i.e., tutoring agencies) in Indonesia. In addition, the role of absorptive capacity as a moderating variable is also tested. Based on the survey among tutoring agencies in Indonesia, the findings show that intangible resources have a significant impact on innovation. Moreover, the absorptive capacity plays a significant role as a moderating between the relational resources and innovation. The study provides a better understanding on the existing debate and literature on a firms resources and innovation especially within service firms.

Elucidating the work-family conflict among Indonesian lecturers in the period of education reform

While the Indonesian government is providing more activities to the development of lecturers in the period of educational reform, the study indicates the existence of perceived pressures derived from the incompatibility to balance work and family requested roles. This study examines the sources and outcomes of the work-family conflict among Indonesian lecturers in the reform period. Partial least squares (PLS) analysis was used to examine the proposed hypotheses. The findings in the sources show that work and family demands positively influence the work-family conflict, with the higher effect of family demand on the work-family conflict than that of work demand. The results of the outcomes reveal that job and family satisfactions mediate the negative relationship between the work-family conflict and life satisfaction. The findings work as a management alert for the Indonesian government and higher education institutions to evaluate the application of education reform in Indonesia through managing the work-family conflict among the lecturers.