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Dive into the research topics where Poonam Garg is active.

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Featured researches published by Poonam Garg.


Business Process Management Journal | 2013

An empirical study on critical failure factors for enterprise resource planning implementation in Indian retail sector

Poonam Garg; Atul Garg

Purpose – Many retailers in India have decided to adopt one or another enterprise resource planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding venture. ERP implementation has always been an intricate process and is one of the challenges of the retail sector. There have been many obstacles seen in implementing ERP successfully. According to Standish Groups report, around 75 per cent of the ERP projects are classified as failures. The purpose of this paper is to focus on the process of identifying, analyzing and prioritizing the failure factors of ERP implementation using cause‐effect and Pareto analysis.Design/methodology/approach – Empirical data were collected via a survey questionnaire/interview technique. The questionnaires were distributed to practitioners like project sponsors, project managers, implementation consultants and team members who had been involved/implementing/using ERP in retail sector.Findings – Results suggest that 9 critical failure i...


Journal of Enterprise Information Management | 2014

Factors influencing ERP implementation in retail sector: an empirical study from India

Poonam Garg; Atul Garg

– The purpose of this paper is to explore the factors influencing the enterprise resource planning (ERP) implementation success in Indian retail sector. Additionally, the study also addresses the relationship between factors that influence ERP implementation and the success of ERP implementation empirically. Strategic, Technological, People and Project management are the examined factors. , – Empirical data were collected through survey questionnaire from practitioner like project sponsors, project managers, implementation consultants and team members who were involved in ERP implementation in retail sector. , – The results of the study has empirically verified that Strategic, Technological, People and Project management factors are positively influencing ERP implementation success. All four hypotheses were supported by results of the study. , – This study will provide valuable insights to researchers, practicing managers and those who are planning to implement ERP in retail organization. , – Very few empirical studies have been performed to investigate the influencing factor of ERP implementation and types of relationships between factors that influence ERP implementation and the success of ERP implementation in Indian retail sector. This study examines how Strategic, Technological, People, and Project management factors are influencing ERP implementation success in retail sector of India. Therefore, the research can make a useful contribution.


Journal of Enterprise Information Management | 2014

Critical success factors for ERP implementation in a Fortis hospital: an empirical investigation

Poonam Garg; Divya Agarwal

Purpose – The purpose of this paper is to examine the success of enterprise resource planning (ERP) implementation based on five identified items, i.e. top management commitment (TMC), user involvement (UI), business process reengineering (BPR), project management (PM) and ERP teamwork and composition (TWC) factors at Fortis hospital, Bangalore, India. It also tests a number of hypotheses and examines the hypothetical relationships among critical success items and success of ERP implementation. Design/methodology/approach – Empirical data were collected via a survey questionnaire/interview technique. A structured interview was planned and conducted with key executives of Fortis hospital who were familiar with success of ERP implementation progress as well as examination of company documentation supported by literature. Findings – A significant relationship was found between TMC, UI, BPR, PM and ERP TWC with success of ERP implementation at Fortis hospital. Originality/value – The value of this paper is th...


business information systems | 2012

Analysis of critical failure factors in ERP implementation: an Indian experience

Archana Sar; Poonam Garg

The opening of economy and changes in the economic policies during the early 90s opened up the market for Indian manufacturers. They become the global suppliers to large manufacturers across the globe. This change forced many manufacturers to adapt to the modern technologies like enterprise resource planning (ERP) to comply with the business requirement of the global manufacturers and to reduce time of delivery. Due to the lack of any crucial resources, 60% to 70% of the ERP projects are not implemented successfully. This study examines the current literature on causes of ERP implementation failure in context to Indian manufacturing sector. The study is then subjected to root-cause analysis of the failure factors to which the Pareto analysis is applied to identify the vital factors. The top two vital factors are sub divided into various factors and the top sub five factors are abstracted based on the frequency of occurrences of these factors in the literature.


Benchmarking: An International Journal | 2015

Factors affecting the ERP implementation in Indian retail sector

Poonam Garg; Ajay Chauhan

Purpose – The purpose of this paper is to make an effort in identifying and exploring the factors which may affect the success of ERP implementation in Indian retail sector. This paper also analyses the between the factors and their impact on the successful implementation of ERP using the structured equation modeling (SEM) approach. “Organizational,” “Technological,” “People” and “Project Management” are the examined factors. Design/methodology/approach – A theoretical model is created that explains the factors which may affect the success of ERP implementation. Hypotheses were also developed to evaluate the interrelationship between affecting factors and success of ERP implementation. Empirical data is collected through survey questionnaire from practitioner like project sponsors, project managers, implementation consultants and team members who are involved in ERP implementation in retail sector to test the theoretical model. Findings – Using SEM, it is found that 62.7 percent of the variations of ERP i...


International Journal of Electronic Healthcare | 2012

ERP implementation in hospitals: a case study

Divya Agarwal; Poonam Garg

In a competitive healthcare sector, hospitals have to focus on their processes in order to deliver high-quality care while at the same time reducing costs. Many hospitals have decided to adopt one or another Enterprise Resource Planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding endeavour. The systems are so difficult to implement that some are successful; many have failed, causing multimillion dollar losses. The challenge of ERP solutions lie in implementation because they are complex, time consuming and expensive too. This paper describes the various process workflows and phases of ERP implementation at Fortis Hospital Cunningham Road, Bangalore, India. This knowledge will provide valuable insights for the researchers and practitioners to understand the different process workflows and to make informed decisions when implementing ERP in any hospital.


ACITY (2) | 2013

Quality Assessment Based Fingerprint Segmentation

Kumud Arora; Poonam Garg

Lack of robust segmentation against degraded quality image is one of the open issues in fingerprint segmentation. Good fingerprint segmentation effectively reduces the processing time in automatic fingerprint recognition systems. Poor segmentation result in spurious and missing features thus degrading performance of overall system. Segmentation will be more effective if done in accordance to the quality of image. Fingerprint images with high quality have wide range of features which can be used for segmentation than the low quality image, where the fingerprint features are not clearly visible. This paper focus on the two folded segmentation process comprising of quality evaluation and segmentation based on it. Various global and local features are used for assessing quality of image and thereby using them for segmenting ridge area from plain background. The segmented images are compared using percentage of foreground area to total area, genuine number of minutiae points extracted from segmented area. The time taken for image segmentation is also used as a performance parameter. The proposed approach has been tested with images of different qualities from NIST and FVC data sets and the results are proven to be better than the conventional segmentation approaches.


Archive | 2012

Single and Multi Trusted Third Party: Comparison, Identification and Reduction of Malicious Conduct by Trusted Third Party in Secure Multiparty Computing Protocol

Zulfa Shaikh; Poonam Garg

SMC is a problem of n parties with inputs (x1, x2…xn) , hand over their inputs to third party for computation f(x1, x2…xn) and third party announces the result in the form of y. During joint computation of inputs, all the organizations involved in computation wish to preserve privacy of their inputs. So need is to define a protocol which maintains privacy, security and correctness parameters of SMC. In this paper, single third party and multi third party model are defined and compared. The probabilistic evidences for single and multi third party SMC model have been analyzed with security analysis graphs. In this paper, we have also worked on identification and reduction of malicious conduct of TTPs in multi TTP environment.


Archive | 2019

Entropy Component Correlation Analysis for Cross Pose Face Recognition

Kumud Arora; Poonam Garg

This paper aims to shelve into correlation of entropy components from cross poses of the face. The quadratic entropy components in correspondence with the high frequencies are extracted. In this paper, we formulate CCA in semi supervised manner for finding correlations between quadratic entropy features. Correlation of components via canonical correlation analysis helps in setting up better correspondence between a discrete set of non-frontal pose and the frontal pose of same subject. Both linear and nonlinear version of CCA is explored to find correlations among cross pose features. Due to correlation finding, we can consider joint feature combinations and evaluations rather than considering each of the images individually. Experimental findings demonstrate the canonical correlation of unsupervised spectral feature selection based on information theoretic concepts performs better than correlation of Eigen faces. Also nonlinear version of canonical correlation finds correlation better. This paper majorly confines to 2D cross face recognition.


Benchmarking: An International Journal | 2017

Applying structural equation model to study the critical risks in ERP implementation in Indian retail

Poonam Garg; Reema Khurana

Purpose In order to reduce the high failure rate of enterprise resource planning system (ERP) projects in Indian retail, project managers need to analyze and understand the impact of risk factor on ERP implementation. The purpose of this paper is to identify the key risk factors solely or primarily for the Indian retail sector. Furthermore, this study also analyzes the impact of risk factors in ERP implementation using the structural equation model (SEM) approach. “User risk,” “project management risk,” “technological risk,” “team risk,” “organizational risk,” and “project performance risk” are the examined factors. Design/methodology/approach A theoretical model is created that explains the risk factors which may impact the success of ERP implementation. Hypotheses were also developed to evaluate the interrelationship between risk factors and success of ERP implementation. Empirical data are collected through survey questionnaire from practitioners such as project sponsors, project managers, implementation consultants, and team members who are involved in ERP implementation in the retail sector to test the theoretical model. Findings Using the SEM, it is found that 40 percent of the variations in ERP implementation success can be explained with the help of the model suggested in the research study. The results of the study has empirically verified that “user risk,” “project management risk,” “technological risk,” “team risk,” “organizational risk,” and “project performance risk” factors are positively impacting ERP implementation success. All six hypotheses were supported by the results of the study. Research limitations/implications The findings from this paper can provide greater understanding of ERP implementations. Researchers, practicing managers, and those seeking to implement ERP in retail organization can also use the findings of this study as a vehicle for improving ERP implementation success in the retail sector. Originality/value The study integrates the impact of risk factor on ERP implementation. Very few studies have been performed to investigate and understand this issue. Therefore, the research can make a useful contribution.

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Kumud Arora

Inderprastha Engineering College

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Zulfa Shaikh

Acropolis Institute of Technology

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Reema Khurana

Institute of Management Technology

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Atul Garg

Tata Consultancy Services

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Ajay Chauhan

Institute of Management Technology

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