Rabia Bato Çizel

Relationships Among Tourist Profile, Satisfaction and Destination Loyalty: Examining Empirical Evidences in Antalya Region of Turkey

The present study aims to make a contribution to the body of knowledge in destination management and marketing by improving understanding of the relationships among tourist profile, satisfaction, and loyalty. Drawing upon theoretical and empirical evidences in the relevant literature, three hypotheses were developed and tested. A survey of 10,393 foreign tourists visiting Antalya was carried out in the summer of 2008 and the data were analyzed using chi-square test, independent sample t test, and ANOVA. Research findings indicated that there were significant relationships among tourist profile, satisfaction, and loyalty. The article ends with theoretical and practical implications in predicting tourists satisfaction and loyalty levels and increasing tourism marketing effectiveness of Antalya as a holiday destination.

Satisfaction With All-Inclusive Tourism Resorts: The Effects of Satisfaction With Destination and Destination Loyalty

Despite the fact that all-inclusive package holidays play a major role in the tourism developments of sun and sea destinations, relatively little research has been done within the hospitality literature to investigate the relationships between satisfaction with all-inclusive, destination satisfaction and loyalty to a destination. Moreover, the measurement of satisfaction with all-inclusive resorts is lacking. Therefore, the aim of this study is to examine relationships between satisfaction with all-inclusive resorts, satisfaction with destination, and destination loyalty, in order to understand the generation of tourist satisfaction with all-inclusive resorts. Based the previous theoretical and empirical evidence in the related literature, a questionnaire survey was conducted during summer 2008 at Antalya, a major sun and sea tourism destination of Turkey. The data were analyzed using several statistical techniques. The results suggested that there were significant relationships between satisfaction with all-inclusive resorts, satisfaction with destination and destination loyalty. It is also noteworthy that an all-inclusive package tour is the most popular traveling mode for tourists visiting Antalya.

Student Participation in Higher Education Institutions in Turkey

After the 2001 meeting of the European Ministers of Education held in Prague, higher education institutions in Turkey took serious actions in order to implement the goals of the Bologna Declaration (1999). Arrangements made for the democratization of universities and student participation in the decision‐making process formed one of the predominant actions. The formal point of these arrangements – aimed at student involvement in the university governance process via Student Councils and their representatives, was prescribed by law and forced universities to comply with the process. The present research provides information about the legal arrangements in higher education institutions concerning student involvement in the university decision‐making process and the obstacles met within the course of application. In addition, it presents the findings of an empirical study related to student representation and involvement in governance through the agency of the Student Councils.

Emergence and Spread of an All-Inclusive System in the Turkish Tourism Sector and Strategic Responses of Accommodation Firms

This study investigates the effect of environmental pressures on the emergence and spread of the all-inclusive system (AIS) in the Turkish tourism sector, and the strategic responses given by accommodation firms in the Antalya region. Accommodation firms face pressures from external actors (institutional perspective), while also being dependent on other organizations (resource dependence perspective) in ensuring the smooth performance of their activities under the conditions of high environmental uncertainty. An integrated perspective of neo-institutional theory and resource-dependence theory is employed to examine the national, institutional and organizational contexts that are assumed to be influential in the emergence and spread of AIS, with both qualitative and quantitative research methods being used. The major findings of the study indicate that economic and political changes in the national context; coercive, mimetic, and normative pressures in the institutional context; and strategic responses of accommodation firms to environmental pressures in the organizational context have been influential in the emergence and spread of AIS. The study concludes with a summary of the theoretical and practical implications, and suggestions for future research.

Effects of Psychological and Demographic Factors on Academic Performance

Academic performance is a highly important topic for directing one‟s future. In examining academic performance it is important to measure the effectiveness of various factors on this issue. In this study, the effects of psychological factors such as personality traits and attachment style on academic performance will be examined. In addition, the effect of a demographic variable such as gender was tested in the model as a categorical variable. Research results showed the significant effect of personality traits such as extraversion and openness, together with secure attachment style, in predicting academic performance. In addition, the gender variable showed a significant effect in the evaluation of students‟ academic performance as high or low. The results of this study are interpreted and discussed within the available literature in the field. The results of this study offer insight into how psychological factors such as personality traits and attachment styles can affect academic performance.

Factors Influence Women Teachers Perception of Glass Ceiling Syndrome

This study empirically investigated the influence of learned helplessness and selected sociodemographic variables on women teachers’ perception of glass ceiling syndromes propensity. A research study was conducted with the women teachers working in college in the city of Antalya for the purpose of identifying the significant predicators. The results from the binary logistic regression analysis reveal that child possession and learned helplessness are the main factors affecting women teachers’ perception of the glass ceiling syndrome in their working environment. This shows that in order to understand women teachers’ perception of the glass ceiling syndrome, one should take into account not only sociodemographic, but also psychological factors such as learned helplessness.

Social rights and the decommodification of labour

The period of global neo-liberalisation has an essential restructuring agenda of diminishing social rights. The process of capital accumulation process has deepened ‘conventional’ social problems, while new ones have emerged. In the present circumstances, in which the status quo is determined by these two contradictory tendencies, identifying the societal functions of social rights through observational and empirical research is extremely important for Turkey. This article utilises the theoretical tools developed by Esping-Andersen, which were developed on the basis of Polanyis convention that social rights may be understood as rights limiting the commodity character of labour (decommodification). According to this assumption, the elimination of social rights is conceptualised as the enhancement of the dependency of labour on the market (recommodification). The purpose of this article is to examine the quantifiable social effects of the deepening deterioration of social rights in Turkey on the basis of the right to work in healthy and safe conditions, which forms the backbone of other social rights.