Rand Hani Al-Dmour

STRATEGIC IT-BUSINESS ALIGNMENT AS MANAGERS’ EXPLORATIVE AND EXPLOITATIVE STRATEGIES

Electronic arbitration (E-arbitration) is usually defined as a method to settle disputes through online platforms providing arbitration services. It constitutes a recent process dispute resolution mechanism between economic agents through the use of information and communication technology. Earbitration is inseparable from the growth of e-commerce and cross-border trade transactions. Contracting parties in such transactions expect a swift, cost-effective and efficient dispute resolution mechanism. It is no coincidence therefore that an increasing number of domestic legislations and international regulations adhere to the rules governing E-arbitration. The fact remains that, surprisingly, the Lebanese regulatory framework puts several obstacles to the successful implementation of E-arbitration in Lebanon. In this respect, this contribution endeavors to identify the scope of such obstacles, and discusses the solutions adopted in other legal frameworks.

Factors Affecting Jordanian Consumers’ Attitudes Towards Facebook Advertising: Case Study of Tourism

This research aims to examine factors affecting Jordanian consumers’ attitude towards Facebook advertising (entertainment, informativeness, irritation, credibility, peer influence and privacy concerns). In order to test the proposed conceptual framework, an online web-based survey was employed, and data was collected from 380 university students in Jordan. Simple linear regression and multiple regression analysis, using the Statistical Package for the Social Sciences (SPSS) version 17, were employed to analyse the collected data. Results showed that entertainment, informativeness, interactivity, credibility and privacy concerns have a direct positive effect on Jordanian consumers’ attitude towards Facebook advertising in tourism. However, entertainment has the most significant effect, while credibility has the lowest significant effect. The study recommends tourism companies to take into consideration the importance of these variables when designing their ads on Facebook in order to be able to benefit from this huge new virtual world of marketing opportunities in an ethical way.

The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case

This study aims to examine how Jordanian passenger’s lifestyle effects their buying decisions of online e-tickets by utilizing the AIO theory (Activities, Interests, and Opinions). A convenience sample of 473 passengers from the Jordanian airport was chosen as the population in order to verify the hypotheses and research framework. The results of the study show that the lifestyle of Jordanian passengers significantly influences their purchase of e-tickets. The analysis of the results indicates that each of the lifestyle dimensions: Activities, Interests, and Opinions, had a significant positive effect on the purchasing decision of the e-ticket Service.