Regina Bento

Strategic Performance Management Systems: Impact on Business Results

This study proposes and tests a model to explain the impact on business results of a specific type of information systems: Strategic Performance Measurement Systems (SPMS). Drawing from the literatures in management, information systems, and accounting, the model proposes that SPMS information technology (IT) variables, which include both technical characteristics and technical outcomes, affect business results. Those IT variables are, in turn, affected by SPMS system variables (information quality and system design). Finally, IT and system variables are affected by organizational variables related to information processing capabilities and requirements. Using path analysis, we found empirical support for the model by analyzing data from large-scale survey with a sample of 1,990 respondents. System effectiveness and Internet usage were the two IT variables found to have the most impact on business results. Furthermore, system design had a significant role in determining all IT variables that had an impact on business results.

The stigma of obesity and discrimination in performance appraisal: a theoretical model

We propose a theoretical model to study the effect of obesity stigma on performance appraisal. The model draws from the appraisal, obesity, stigmatization, and prejudice literatures to examine three sets of factors: individual factors in the appraiser(s) and the obese appraisee; factors in performance appraisal; and contextual factors. According to the model, these factors make it easier or harder for obesity stigma to affect the performance appraisal of obese employees, potentially biasing the process and resulting in discrimination. While examining the interplay of forces that facilitate or inhibit the expression of obesity stigma in the affective, cognitive, and behavioral responses of appraisers, we introduce the concept of ‘aversive weightism’. This concept enhances understanding of the tensions between the ethos of objectivity in performance appraisal and the deeply rooted, often unconscious influences of societal prejudice and stigma against obesity. We conclude with implications for research and practice.

Post‐MBA industry shifts: An investigation of career, educational and demographic factors

Purpose – The purpose of this study is to examine factors that predict industry‐level career change among MBA graduates.Design/methodology/approach – The study analyzed longitudinal data from the Management Education Research Institute (MERI)s Global MBA Graduate Survey Dataset and MBA Alumni Perspectives Survey Datasets, using principal component analyses and a three‐stage structural equations model.Findings – Perceptions about career growth and opportunity for advancement were the strongest predictors of industry shifts. The type of program was also found to have an influence, with part‐time MBA programs positively predicting industry shift, and full‐time programs having an indirect effect through significant associations with each of the intermediate predictors of industry shifts. Women were found to be more likely to change industries. Satisfaction with the MBA degree was not a predictor of industry change behavior: they were found to be related only to the extent that graduates valued the importance...

Key institutions in business and management education research

ABSTRACT The authors investigate institutional productivity in business and management education (BME) research based on the analysis of 4,464 articles published by 7,210 authors across 17 BME journals over a 10-year period, involving approximately 1,900 schools worldwide. Departing from traditional disciplinary silos, they examine the BME research field as a whole by including all traditional business disciplinary areas and producing two top 100 rankings, one based on raw number of author publications and the other based on weighted scores reflecting journal quality and coauthorship.

A cluster analysis of highly productive business and management education scholars

Abstract The authors examined the publications and impact of highly productive business and management education (BME) scholars across the business disciplines of accounting, economics, finance, information systems, management, marketing, and operations management. Results from a hierarchical cluster analysis revealed five clusters of scholars: leading BME Scholars, leading discipline-focused BME scholars, high-profile BME scholars, focused BME scholars, and recognized BME scholars. The article includes a discussion of findings and their implications for BME scholarship, future BME scholars, and business schools.

Risk Management and Internal Control: A Study of Management Accounting Practice

Originality/Value – We develop a framework and offer empirical evidence about the ERM contributions of management accountants. We propose and use two original scales: one to classify ERM activities, and the other to assess ERM culture.

The Scholarship of Teaching and Learning: Changing the Dominant Narrative About (and In) Research Institutions

Despite calls for and advances in the scholarship of teaching and learning (SOTL) over the years, research-intensive institutions have a persistent reputation as preferring and demanding Boyer’s “scholarship of discovery” at the expense of SOTL work. In this article, we challenge the dominant narrative that research-focused institutions—the Carnegie “R1”and “R2”—do not engage in or value SOTL research in business and management education (BME). In a previous empirical study, we found evidence that a surprising proportion of R1 and R2 schools are already creating and disseminating innovative and impactful BME work. Using diffusion of innovations theory, we argue that those institutions can provide leadership due to their BME work, and examine what this might mean in terms of the prospects for diffusion of BME research among all research-intensive institutions. Due to external stakeholder pressures for excellent, evidence-based instruction, we assert that institutions that do subordinate SOTL to discipline-based scholarship will be forced to reframe their research portfolios. We end the article with solutions for how faculty could include BME work within their overall research efforts and challenge institutions to reconsider how BME scholarship may help them craft a more inclusive research narrative.

Author Productivity In Business and Management Education (BME) Scholarship (2008-2017)

This study examines productivity in Business and Management Education (BME) scholarship, identifying the “top 99” authors in the most recent ten-year period (January 2008– December 2017). In additi...

“Regarding Lupe”: A one-act play where two cultures collide on the road to a Latina’s performance appraisal

ABSTRACT This article presents an original academic play, “Regarding Lupe,” that explores traditional and emerging Latina cultural values and how cross-cultural differences may affect a performance appraisal process. The dramatic structure of the play, inspired by Crandall and Eshleman’s Justification/Suppression Model of Prejudice (JSM), represents a novel and vivid way to engage students in learning why even an acculturated Latina executive may face stereotypes, prejudice, and unintentional discrimination in performance appraisal at work. Here we share the play and offer theoretical and cross-cultural information to facilitate the debriefing. We hope to contribute not only to the teaching and learning of diversity and discrimination, but also to an appreciation of the innovative pedagogical potential of academic plays.

Strategic Information Systems and Business Outcomes

This large-scale study of 1,990 responses from practitioners in a wide range of industries developed and tested a model of relationships among a specific type of strategic information system --strategic performance measurement systems SPMS --characteristics and business outcomes. Using as methodology path analysis and stepwise regression, we found that two SPMS characteristics design purpose and information technology use, together with system effectiveness, explain close to 50% of the SPMS impact on business results.