Robert H. Bosselman

Cultural Adjustment of International Graduate Students in American Hospitality and Tourism Programs

Cultural adjustment of international graduate students from three graduate programs in hospitality and tourism administration was examined. Students reported that most information about the program was provided by friends. They also noted that the programs had not provided adequate orientation to the university or the program Itself. Language differences were identified as a major problem in fulfillment of academic requirements and relationships with faculty, fellow students, and program administration. In preparation for expanding international enrollments, American hospitality and tourism programs must develop formal orientation processes to ease the adaptation of international students.

The International Study Abroad Experience and Its Effects On Hospitality Students

Study abroad programs, long a part of the university educational experience, are increasing in importance as American students develop cross cultural knowl edge which prepares them forcareers in the hospitality and tourism field. This paper will discuss a single study abroad program in hospitality and tourism administration. This program, now in its third year, has proven to be very successful from the perspectives of students, faculty, and administration. An evaluation instrument was designed to measure student characteristics, the educational experience, socio- cultural experiences, and individual development. Data reported in this paper are from the 1988 summer program. Results suggest previous foreign travel and some foreign language skills enable program participants to more fully appreciate their study abroad experience. Nearly all students in the program commented favorably on theirpersonalgrowth, increased interest in learning languages, andan increased receptiveness to different cultures and values. As the hospitality and tourism industry becomes a major participant in our global economy, students with cross- cultural experiences will be better prepared for management positions in the industry. Hospitality and tourism programs which are associated with study abroad programs will likely enhance their position with industry, and with their own educa tional institution.