Sang M. Lee

Culture, entrepreneurial orientation, and global competitiveness

Based on Lumpkin and Desss conceptualization of entrepreneurial orientation (EO), this paper presents a cultural model of entrepreneurship. We propose that a societys propensity to generate autonomous, risk-taking, innovative, competitively aggressive and proactive entrepreneurs and firms will depend on its cultural foundation. The role of economic, political/legal, and social factors as moderators of the relationship between culture and entrepreneurial orientation (EO) are also considered. Overall, it is proposed that only those countries with specific cultural tendencies will engender a strong EO, hence experiencing more entrepreneurship and global competitiveness. Specific country examples are discussed.

Current practices of leading e-government countries

IT is transforming the way governments function and valuable lessons can be learned from the pioneering e-government programs that have led the charge.

Co‐innovation: convergenomics, collaboration, and co‐creation for organizational values

Purpose – The aim of this paper is to present a macro view of the evolution of innovation for value creation, from the closed to collaborative, open, and now co‐innovation. It reviews several mega trends that have dramatically changed the dynamic nature of the global market place and also several new forces that have made innovation imperative for organizational value creation.Design/methodology/approach – The paper provides a conceptual overview of co‐innovation through some of its basic elements such as convergence revolution, collaboration, and co‐creation with stakeholders.Findings – Co‐innovation is a new innovation paradigm where new ideas and approaches from various internal and external sources are integrated in a platform to generate new organizational and shared values. The core of co‐innovation includes engagement, co‐creation, and compelling experience for value creation. Thus, the practices of co‐innovative organizations are difficult to imitate by competition.Practical implications – Innovat...

A survey of decision support system applications (1988-1994)

To extend two previous surveys of specific decision support system (DSS) applications over the period (January 1971–December 1994), we have conducted a follow-up survey covering the period between 1995 and 2001. A total of 210 published applications are identified. To examine the development pattern of a specific DSS over time, we analysed and summarized the survey results according to (1) the area of application, (2) the year of publication in each area of application, (3) the distribution of underlying tools in DSSs, (4) a classification based on Alters taxonomy, and (5) the management level (operational, tactical, or strategic) for which the DSS was designed.

An enterprise‐wide knowledge management system infrastructure

The borderless global economy has accentuated the importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management (KM) has become a strategic mandate for most world‐class organizations. A key enabler for implementing an effective KM system is advanced information technology (IT). Strategies for developing an enterprise‐wide KM system infrastructure with embedded IT are discussed. In particular, this paper discusses the concept of a KM life cycle – knowledge capture, knowledge development, knowledge sharing, and knowledge utilization, and how applications of new IT support each step of the KM practices within and between organizations is suggested.

Open innovation in the public sector of leading countries

Purpose – The purpose of this study is to examine the current open innovation practices in the public sector of leading countries.Design/methodology/approach – Using a framework based on the role of the government in open innovation, this study analyses a profile of early open innovation adopters based on collected data from secondary sources.Findings – First, the USA, Australia and Singapore developed open innovation policies at the national level, facilitating a positive innovation climate. Many projects, especially those in online platforms, were established under these policies. Second, although outside‐in open innovation principles seem to be popular, there have been emerging attempts to exploit the value of government data through inside‐out approaches.Research limitations/implications – Most governments are in the early stages of adoption of open innovation and are in the process of understanding relevant issues. Future research should investigate how governments adopt open innovation, in particula...

Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance

The aim was to test the link between the Malcolm Baldrige National Quality Award (MBNQA) criteria and organizational quality performance. Specifically, this paper focuses on the role of quality information and analysis in quality performance among Korean manufacturing firms. This study also reviews prior research on MBNQA and examines the impact of customer and market management on quality. A survey instrument was developed based on specific criteria of MBNQA. Results suggest that quality information and analysis has a strong, positive impact on strategic quality planning and process management, and quality results are affected by human resource management and process management.

An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness

Abstract:With the advent of powerful microcomputers and software, end-user computing has become an important competitive weapon for organizations. However, little is known about what factors should be considered in designing end-user training programs. This empirical study investigates the factors that are essential for successful end-user training. The study results indicate both the importance of end-user information system (IS) acceptance and the strong relationships among end-user IS acceptance, end-user IS satisfaction, and end-user job satisfaction.

Implementation of Just‐in‐time Systems in US Manufacturing Firms

Impressed by the remarkable improvement in productivity by Japanese manufacturing companies, many leading American counterparts are implementing their Just‐in‐time (JIT) systems. There are still several key issues to be answered for successful implementation. The results of a field survey on the implementation of JIT systems in US firms are described and some major findings are discussed.

Green supply chain management and organizational performance

Purpose – The purpose of this study is to explore green supply chain management (GSCM) practices and their relationship with organizational performance. More specifically, this research explores the effect of GSCM efforts and other organizational factors on firm performance of small and medium enterprises (SMEs) that serve as suppliers to large customer firms in the electronics industry.Design/methodology/approach – This study developed a research model relating GSCM practice and business performance through three organizational variables (employee satisfaction, operational efficiency, and relational efficiency) as moderators. Statistical analyses were based on the data collected, through survey questionnaires, from 223 SMEs in the electronics industry in Korea. Reliability, validity, and goodness‐of‐fit of the research model were tested by the widely accepted statistical tools. To test the hypotheses relating GSCM practice implementation and business performance, structural equation modeling was used.Fin...