Sanja Raspor Janković

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Featured researches published by Sanja Raspor Janković.

Tourism hospitality management | 2010

Does restaurant performance meet customers' expectations? An assessment of restaurant service quality using a modified DINESERV approach.

Suzana Marković; Sanja Raspor Janković; Klaudio Segaric

Tourism hospitality management | 2013

Exploring the Relationship between Service Quality and Customer Satisfaction in Croatian Hotel Industry

Suzana Marković; Sanja Raspor Janković

2nd International Scientific Conference "Tourism in Southern and Eastern Europe 2013", Volume 2: Crisis - a challenge of sustainable tourism development? Opatija, Croatia, 15-18 May 2013 | 2013

Museum Service Quality Measurement Using the Histoqual Model

Suzana Marković; Sanja Raspor Janković

1st International Scientific Conference, "Tourism in South East Europe 2011. Sustainable tourism: socio-cultural, environmental and economic impact", Opatija, Croatia, 4-7 May 2011. | 2011

What are the Key Dimensions of Restaurant Service Quality? An Empirical Study in the City Restaurant Settings

Suzana Marković; Sanja Raspor Janković; Jelena Dorčić

24th Biennial International Congress TOURISM & HOSPITALITY INDUSTRY 2018 Trends and Challenges | 2018

EMPIRICAL VALIDATION OF DEMOGRAPHIC CHARACTERISTICS’ ROLE IN VISITOR EXPERIENCE:THE CASE OF ZAGREB CHRISTMAS MARKET

Suzana Marković; Sanja Raspor Janković; Aleksandar Racz; Srđan Mitrović

With Knowledge and Experience to New Entrepreneurial Opportunities | 2017

The Development of a Sustainable Agritourism Study Program through the Croatian Qualifications Framework

Slavica Dudaš; Melita Zec Vojinović; Sanja Raspor Janković; Mladen Marinac; Marino Golob

Zbornik Veleučilišta u Rijeci | 2016

PRIKAZ PROJEKTA "RAZVOJ STRUČNOG STUDIJA ODRŽIVI AGROTURIZAM KROZ HRVATSKI KVALIFIKACIJSKI OKVIR"

Slavica Dudaš; Sanja Raspor Janković

4th Conference with International Participation Conference VIVUS – on Agriculture, Environmentalism, Horticulture and Floristics, Food Production and Processing and Nutrition »With Knowledge and Experience to New Entrepreneurial Opportunities« | 2016