Sofi Elfving

Analysis of the industrial product-service systems (IPS2) literature: A systematic review

Successful industrial goods-delivering companies are always looking for ways to develop and grow their business. A strong present trend is to expand the traditionally tangible offering by integrating intangible offerings i.e. services. In academia the term industrial product-service systems (IPS2) are being used to describe this paradigm shift. However, a systematic review of the IPS2 literature is lacking. In this paper publications regarding IPS2 are systematically reviewed. The result of our review has been categorized under five themes that we found characterizes IPS2: delivery, processes, value creation networks, knowledge management, and business models. Based on our findings a discussion is made and future research directions are identified.

Product Service System Challenges within Telecommunication: Reaching the Era of Mutual Dependency

Telecommunication companies are in a state of transition, going from product focus towards more service focused business approaches, and the development has been ongoing for many years. This paper takes a Product Service Systems perspective on the product-to-service transition process in the telecommunication industry by presenting the case of Ericsson. It is argued that a Product Service System approach would support the co-existence of both products and services, their mutual dependency on each other and thus gain competitive advantages for the company. Further, an Organisational Maturity and Offering Matrix is presented and the Ericsson case is mapped to it.

A road map for future research on industrial product-service systems (IPS2) : a systematic review

There is an ongoing trend to expand traditional offerings of selling goods towards providing value through services to customers. In academia the term Industrial Product-Service Systems (IPS2) describes this phenomenon. Although many articles have been published on IPS2 a systematic review is lacking. This paper presents a systematic review of the IPS2 domain. Five themes characterizing IPS2 are revealed: delivery, processes, value creation networks, knowledge management, and business models. IPS2 is concluded to be both a young and distributed field of research, with a scope that needs to expand in terms of the themes covered and number of empirical studies.

Important factors for project performance in collaborative product development: a survey investigating contextual settings

Although much research has focused on cross-functionality in product development, few studies focus on the contextual setting of the collaborative product development project. This article presents the results from a survey. The survey aims to identify the relationships between project performance and different factors when the contextual setting varies. The studied projects involved different functions: suppliers, partners, maintenance, etc. Three contextual settings were explored, including internal product development, integrated product development and distributed product development. Six factors were found to have strong correlation with project performance. Measurability of requirements, shared visions and goals for the project team, and the decision-making process were highly correlated with project performance. Several of the factors correlated strongly with the project performance in distributed product development. The relationships are presented in a system model. This article in particular, shows the importance of decision-making among actors in a distributed context.