Suresh Kumar Jakhar

Modelling critical success factors for sustainability initiatives in supply chains in Indian context using Grey-DEMATEL

Abstract Sustainability assists organisations to enhance ecological, financial and societal performances of their entire supply chains. The present paper uncovers the Critical Success Factors (CSFs) for effective adoption of sustainability initiatives in the supply chain in Indian context. Fifteen CSFs for the successful adoption of sustainability initiatives were identified and finalised firstly from the literature and followed by expert inputs. A methodology based on Grey-Decision Making Trial and Evaluation Laboratory (DEMATEL) was used to envisage the organisation of complex causal relationships between the recognised CSFs. ‘Government Legalisation’ has been found to be the most influential factor and ‘Community Welfare and Development’ is most easily influenced factor. A multiple case example of three automotive companies operating in India is conducted. To the end, some important policy measures and recommendations are proposed to help practicing managers and government bodies to adopt and effectively manage the concepts of sustainability oriented supply chains in India.

Hybrid BWM-ELECTRE-based decision framework for effective offshore outsourcing adoption: a case study

The present study seeks to develop a decision framework of enabler to help managers in offshore outsourcing adoption by focusing on the relevant enablers and their intensities. A hybrid Best Worst Method (BWM) – ELimination and Choice Expressing REality approach is used to test the applicability of developed offshore outsourcing focused enabler’s across four automotive business organisations in India and the adoption score of framework among case organisations is evaluated too. The intensity of offshore outsourcing focused enablers is analysed through BWM and the ranking of organisations and adoption index scores are computed through ELimination and Choice Expressing REality method. The developed framework possesses high adoption rate in offshore outsourcing initiatives across the case organisations. Findings of the study reveal that among the main enablers; managerial and strategic enabler holds the highest weight followed by technological enablers and organisational enablers. This study further presents the sensitivity analysis to check the robustness of developed framework by conducting experiments in different conditions. This research work will facilitate managers and professionals involved in practising offshore outscoring initiatives and results in higher cost advantages on labour and raw material, increased economies of scale, and higher sustainable business development.

Benchmarking the logistics management implementation using Delphi and fuzzy DEMATEL

From last few decades, logistics management (LM) constitutes a global concern among organization’s supply chain (SC) to improve their business effectiveness. The purpose of this paper is to uncover and analyze the critical factors (CFs) related to the implementation of effective LM concept and benchmark the SC performance.,The most common (16) CFs were identified and selected through literature and use of the Delphi method. Subsequently, the selected most common CFs were analyzed to distinguish their causal relations using the fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL) technique under unclear surroundings. A case example of Indian Logistics Company is also discussed to reveal the practical applicability of the research.,Provision of the effective information communication and technological developments in the system and Management dedication, support and involvement CFs are found to have the top most influences in the effective implementation of LM. This paper also groups the CFs into cause and effect relationship which provides valuable insights for analyzing the factors in successful implementation of LM.,This work attempts to understand the different CFs, their relative position and the importance rating in the system, due to which, managers can differentiate the factor which greatly affects the concepts of implementing LM, and thus, improvements can be made accordingly.,First, this work offers 16 CFs to LM implementation from a SC scenario. Second, in the context of contributing to the theory, the combined Delphi and fuzzy DEMATEL-based model is provided that helps in managing the logistic related issues effectively.

Development of a balanced scorecard-based supplier collaborative performance index

Purpose The aim of this study was to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of collaboration with the buyer company. Design/methodology/approach A balanced scorecard-based (BSC-based) decision framework was developed using factors and factor indicators affecting collaboration with the supplier, using exploratory research. The proposed decision framework was implemented as a real-world case study in an Indian manufacturing organisation by using the Analytic Hierarchy Process. An eleven-step methodology was developed to quantify supplier suitability to mature to the next level of collaboration. This is referred to as the ‘Supplier Collaborative Performance Index’ (SCPI). Findings The proposed decision-making framework helps quantify the extent of collaboration with each supplier. It serves as an index by using the perspectives that are significant for the strategic performance of the buyer company, the factors that a...