Toni Koskinen

Social software for industrial interaction

Social software is an umbrella containing mixture of technologies, internet services, and software. Internet has already demonstrated that it can be used for building online communities and inventing new innovative web services. What about business-to-business industrial usage? Does social computing have anything to offer to industrial business environments? The purpose of this paper is to analyze the potential of social software from the standpoint of industrial employment. This paper also includes a case study description of applying social software technologies to industrial context.

The important features of mobile phones: how context affects user evaluation?

The aim of this study was to find out what kind of features (functional or design aspects) real users evaluate. A secondary interest was to study how the context picture affects user evaluation of the requested features of a mobile phone. The purpose of the pictures was to create an impression of a certain context, in which the phones could be used. Two pictures were shown and the subjects were asked to mark the five features they considered important and five that they considered non-important. 36 subjects representing many different professions participated, and clear preferences were found. It seems that the idea of context was at some levels understood because the results of the two pictures were different.