Zahidul Md. Islam

Intention to use advanced mobile phone services (AMPS)

This paper aims to examine the influence and applications of both the technology acceptance model (TAM) and the diffusion of innovation (DOI) model on the intention to use advanced mobile phone services (AMPS) among Bangladeshi users. It also seeks to examine the moderating role of attitude towards use in the AMPS research model. This is a quantitative study. A questionnaire was developed from previous studies and data were collected from young people between 18 and 31 years of age in Dhaka, Bangladesh. Regression was employed to test the hypotheses. The results indicate that perceived usefulness and compatibility are key factors for using AMPS, while other factors such as perceived ease of use and complexity are not as significant. Findings also confirm that attitudes towards use play a moderating role between perceived usefulness/complexity and intention to use AMPS. Future research is required as this paper focuses only on the younger age range in Dhaka, Bangladesh. Findings indicate that AMPS can be used by younger segments of the population if the elements of TAM and DOI theory are emphasized. The paper reinforces the body of knowledge relating to AMPS in the telecommunications industry.

Organizational culture, structure, technology infrastructure and knowledge sharing

Purpose – This paper aims to examine how organizational culture, structure and technology infrastructure influence knowledge sharing. Design/methodology/approach – This study is based on quantitative research, administered on 90 managerial staff in multinational corporations (MNCs) based in Malaysia. Findings – The paper explains the role of organizational cultural and structure on knowledge-sharing processes in MNCs, with the moderating effect of technology infrastructure. Learning and development, top management support and centralization are positively related to knowledge sharing, using technology infrastructure as a moderator. Research limitations/implications – The findings will help MNCs to create an appropriate environment of knowledge sharing. However, the research is limited to MNC’s in Penang, Malaysia, only. Furthermore, similar research can be extended to MNCs in other Asian countries with a larger sample which may bring more statistical power and, thereby, increases generalizability. Practic...

Factors Affecting Knowledge Transfer in Public Organization Employees

Managing knowledge is considered an essential resource for both public and private sector organizations. Effective transfer of knowledge (KT) among the employees could give a better platform in public entities to serve its clients in a more innovative and efficient way. In the context of Southeast Asia, studies on KT in public offices in Brunei compared to that in Singapore and Malaysia is relatively low. This study has made an attempt to investigation the relationship between cultural elements (trust, communication between employees, rewards and learning & development) and Knowledge Transfer with organizational socialization as a moderating variable. A structured questionnaire survey was conducted to collect responses from a range of public sector employees. In results the findings reveal that there is a significant relationship between learning & development and KT, but the hypotheses related to the other three variables: trust, communication and reward remain insignificant. On the other hand with the moderating effect trust shows significant influence over KT in building relationship with help of socialization.