Alessandra Armenti

Daphne European Research Project: Italian Validation of Hypothesis Model (SAI-R, CORE-OM and BDI-II)

This paper presents a discussion of the analysis per formed on the family atoms in the first meetings of the psychodra ma groups conducted in all the partner countries of the project Daphne Empower. Th e issue of the relationship with the mother is central and fundamental to the t arget of the project. Atoms and reports highlight three types of relationships that we have defined: positive, negative and uncorrelated which will be described b low.

The PASQQ: A Questionnaire for Evaluating Perceived Airport Service Quality

Perceived airport service quality is an indicator of airport performance and the key to improving airport service. The present study aimed to identify the basic dimensions of airport service quality perceived by passengers and to develop an instrument that complements traditional quality-related metrics. The Perceived Airport Service Quality Questionnaire (PASQQ) was built, pretested and administered to 874 passengers recruited at the Venice International Airport. Results indicated that four main dimensions of perceived airport service quality should be considered: perceived disorder, negative interaction, positive interaction and knowledge, and perceived security. The PASQQ is a useful and a reliable tool, and it can be adopted within a multidimensional approach to evaluate perceived airport service quality.

Developing spontaneity and well-being in women victims of domestic violence

In this paper we present the results of the last stage of the research project Empower Daphne that involved the participation of six countries belonging to the EU in two phases: I) validation of the theoretical model on which basis rests the construct of well-being and spontaneity; II) analysis of Morenian psychodrama intervention efficacy. 407 university students were part of the non-clinical sample in the first phase and 136 women victims of domestic violence made up the clinical sample for the second phase. During the six month the women took part in psychodramatic sessions, together with individual interviews. At the beginning and the end of the six month, a questionnaire was administered consisting of a well-being and a spontaneity scales. In the article we present the results that compare well-being and spontaneity between clinical and non-clinical samples, and between the clinical cut-off scores highlighted in the literature and the scores of clinical sample. The findings demonstrate interesting differences between two sample: observed lower levels of spontaneity and well-being in women victims of domestic violence, both before and after the psychodramatic intervention.