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Dive into the research topics where Ana Belén del Río Lanza is active.

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Featured researches published by Ana Belén del Río Lanza.


Health Communication | 2017

Empower Me? Yes, Please, But in My Way: Different Patterns of Experiencing Empowerment in Patients with Chronic Conditions

Ana Suárez Vázquez; Ana Belén del Río Lanza; Leticia Suárez Álvarez; Rodolfo Vázquez Casielles

ABSTRACT Empowerment is a widely used word within the realm of health care. This is especially true in the case of patients living with a chronic illness, who may be active participants and learn to manage their disease, irrespective of their desires or preferences. This article focuses on the empowering experience of patients with chronic conditions. We have built on earlier research that explains the factors that mediate communication between health care professionals and patients: patient participation, patient impact, meaning, health care professionals’ information provision, health care professionals’ emotional support, health care professionals’ attentive listening, health care professionals’ trust, and patient collaboration. We propose a new model for detecting types of patients who differ in the way they live their empowering experience. Using survey data from a sample of 181 patients of hemophilia, we found two types of patients: patients with an inner locus of empowerment and patients with an outer locus of empowerment. We conclude by discussing different strategies for fostering the sense of power in each of these types of patients.ABSTRACTEmpowerment is a widely used word within the realm of health care. This is especially true in the case of patients living with a chronic illness, who may be active participants and learn to manage their disease, irrespective of their desires or preferences. This article focuses on the empowering experience of patients with chronic conditions. We have built on earlier research that explains the factors that mediate communication between health care professionals and patients: patient participation, patient impact, meaning, health care professionals’ information provision, health care professionals’ emotional support, health care professionals’ attentive listening, health care professionals’ trust, and patient collaboration. We propose a new model for detecting types of patients who differ in the way they live their empowering experience. Using survey data from a sample of 181 patients of hemophilia, we found two types of patients: patients with an inner locus of empowerment and patients with an out...


Documentos de trabajo ( Universidad de Oviedo. Facultad de Ciencias Económicas ) | 2001

Marketing de relaciones: el proceso de desarrollo de las relaciones comerciales entre comprador y vendedor

Rodolfo Vázquez Casielles; Ana María Díaz Martín; Ana Belén del Río Lanza


Cuadernos de Gestión | 2002

El valor de marca: perspectivas de análisis y criterios de estimación

Ana Belén del Río Lanza; Rodolfo Vázquez Casielles; Víctor Iglesias Argüelles


Revista Europea de Dirección y Economía de la Empresa | 2002

Calidad y satisfacción en mercados industriales: influencia de las relaciones entre proveedor y comprador

Víctor Iglesias Argüelles; Rodolfo Vázquez Casielles; Ana María Díaz Martín; Ana Belén del Río Lanza


Revista Europea de Dirección y Economía de la Empresa | 2003

La influencia de la marca en la evaluación del producto: consideraciones sobre el efecto halo

Víctor Iglesias Argüelles; Rodolfo Vázquez Casielles; Ana Belén del Río Lanza


Revista Europea de Dirección y Economía de la Empresa | 2009

Evaluación cognitiva y afectiva de las estrategias de recuperación del servicio: relaciones entre justicia percibida, emociones y satisfacción

Rodolfo Vázquez Casielles; Leticia Suárez Álvarez; Ana Belén del Río Lanza


Cuadernos De Economia Y Direccion De La Empresa | 2002

Las actitudes ante el servicio y su influencia en la evaluación de la calidad: una aplicación a la Inspección Técnica de Vehículos

Víctor Iglesias Argüelles; Marta Fernández Barcala; Ana Belén del Río Lanza; Juan Antonio Trespalacios Gutiérrez


Estudios sobre consumo | 2001

Los productos agroalimentarios tradicionales: hábitos de compra y consumo de miel

María José Sanzo Pérez; Rodolfo Vázquez Casielles; Ana Belén del Río Lanza


Revista española de investigación de marketing | 2000

La influencia de la marca sobre el comportamiento del consumidor y el efecto moderador de su orientación hacia las marcas comerciales

Víctor Iglesias Argüelles; Rodolfo Vázquez Casielles; Ana Belén del Río Lanza


Documentos de trabajo ( Universidad de Oviedo. Facultad de Ciencias Económicas ) | 2000

Nuevos planteamiento de marketing: la gestión de las relaciones

Ana María Díaz Martín; Rodolfo Vázquez Casielles; Ana Belén del Río Lanza

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Ana María Díaz Martín

Autonomous University of Madrid

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