Chiara Consiglio

Personalities of politicians and voters: unique and synergistic relationships.

A rare collection of personality assessments from 103 Italian politicians revealed predictable patterns of contrasts and similarities with personality dimensions from a large normative sample (N = 4,578). Three modal personality characteristics distinguished politicians, with their significantly higher levels of Energy, Agreeableness, and Social Desirability, from the general public. Comparability between politicians and the public existed on dimensions of Emotional Stability, Conscientiousness, and Openness (Big Five Questionnaire assessment). Politicians from rival coalitions differed on several dimensions; center-right was higher than center-left in Energy and Conscientiousness. Congruencies emerged between politicians and voters for their coalition on all personality dimensions, except that center-left politicians were higher in Energy than center-left voters, and center-right politicians were higher than voters in both Energy and Agreeableness.

Does self-efficacy matter for burnout and sickness absenteeism? The mediating role of demands and resources at the individual and team levels

In team-based organizations, team members may share similar experiences, feelings and, consequently, susceptibility to burnout. This study explores the burnout process beyond the individual level of analysis and integrates Social Cognitive Theory (SCT) with the Job Demands-Resources Model (JD-R), emphasizing the role of self-efficacy in shaping the meaning that people ascribe to situations. A multilevel structural equation model was tested in which it was predicted that work self-efficacy beliefs would be associated with burnout both directly and indirectly via job demands and job resources, and at both the individual and the team level. Moreover, it was posited that, at the team level, registered sickness absences are predicted by burnout. A sample of 5406 call centre operators, clustered in 186 teams working in the same large Italian company, filled out a questionnaire, whereas team absence rates were provided by the companys HR department. The findings largely supported the hypothesized model: at both levels, job demands and job resources partially mediated the relationship between self-efficacy and burnout. Moreover, at the team level, burnout predicted subsequent sickness absenteeism. In addition, individual-level burnout was primarily associated with job demands, whereas team-level burnout was primarily associated with a lack of team-level resources.

“Don't throw the baby out with the bathwater!” Interpersonal strain at work and burnout

Interpersonal strain represents the feeling of discomfort and disengagement in the relationships with people at work resulting from exceeding social requests and pressures. This article has three aims: (1) to introduce the Interpersonal Strain at Work scale (ISW), (2) to examine its construct validity and reliability, and its relationship with the Maslach Burnout Inventory exhaustion and cynicism; and (3) to test the generalizability of the ISW across different work settings. Multilevel CFA on two samples of call centre agents (5407) and hospital professionals (753), nested in 191 and 43 units, respectively, confirmed the good psychometric properties of the ISW and its distinctiveness from established burnout dimensions. The generalizability of ISW was also supported. Interpersonal strain at work seems to be a promising construct to recapture the interpersonal nature of the burnout syndrome that was lost when the concept of burnout was extended beyond the human services.

What makes employees engaged with their work? The role of self-efficacy and employee’s perceptions of social context over time

Purpose – Work engagement represents an important aspect of employee well-being and performance and has been related to both job and personal resources. The purpose of this paper, based on Social Cognitive Theory, is to emphasize the proactive role of self-efficacy which is hypothesized to predict work engagement, not only directly, but also indirectly through positive changes in employee’s perceptions of social context (PoSC); namely, perceptions of one’s immediate supervisor, colleagues and top management. Design/methodology/approach – A sample of 741 employees of a communication service company completed two questionnaires, with a time interval of three years. Structural equation modeling was performed in order to test the hypothesized model. Findings – Results revealed that, as expected: first, initial self-efficacy predicts work engagement three years later; and second, positive changes in employee’s perceptions of the social work context across the three year period, mediates the relationship between self-efficacy and work engagement. Research limitations/implications – Results relied only upon self-report data. Moreover, each variable was only measured at the time in which it was hypothesized by the conceptual model. Practical implications – The significant role of self-efficacy as a direct and indirect predictor of work engagement suggests the development of training programs centered on the main sources of self-efficacy, specifically focussed on the social work domain. Originality/value – This research provides evidence of the substantial contribution of self-efficacy to work engagement over time. Moreover, the results also support the beneficial effects of self-efficacy through its influence on the improvements in the individuals’ perceptions of their social context.

Psychometric Properties of the Italian Version of the Psychological Capital Questionnaire

Two studies were conducted in order to investigate the psychometric properties of Italian version of the Psychological Capital Questionnaire (PCQ). Results from Study 1 (N = 401) provided support of the factorial validity of its four facets (self‐efficacy, optimism, hope, and resilience), as well as of its composite factor measure. Results from Study 2 (N = 465) attested the measurement invariance of the PCQ across one year. Study 2 also explored the relationship between psychological capital, job satisfaction, work engagement, and job performance. Limitations and practical implications are discussed in the article.

Temporary Workers’ Satisfaction The Role of Personal Beliefs

Workers exposed to job insecurity and job changes are ever increasing, however, studies among temporary workers are underrepresented in the literature. This study adopts a positive approach to the topic investigating the individual factors leading temporary workers to take advantage from their flexible jobs. This study, carried on among 471 temporary workers, hypothesized that self-efficacy and internal locus of control are associated with work satisfaction and with the perception of situational opportunities. Moreover, self-efficacy is posited to indirectly relate to work satisfaction through the perception of situational opportunities and career enhancement strategies. Findings attested a direct association between internal locus of control and satisfaction and an indirect association between self-efficacy and work satisfaction.

A Cross-National Study on the Psychometric Quality of the Italian Version of the Dutch Work Addiction Scale (DUWAS)

We investigated the psychometric properties of the Italian version of the Dutch Work Addiction Scale (DUWAS) by using an Italian sample (N = 1,027) and a comparable Dutch sample (N = 7,523). We first conducted multigroup confirmatory factor analysis and reliability analysis. We then examined the correlations of the DUWAS with job demands, work-family conflict, job-related affective well-being, and psychological and physical strain. Results showed that a two-factor solution of the DUWAS was equivalent across the Italian and Dutch samples, with data supporting factor variance and covariance equivalence in addition to metric equivalence. Internal consistencies of the DUWAS and its subscales were adequate, and test-retest reliability showed a strong stability of the measure at one year. The DUWAS and its subscales showed a pattern of correlations in the expected direction with the adopted criterion measures. Overall, the Italian version of the DUWAS shows adequate validity and reliability.

Testing a dynamic model of the impact of psychological capital on work engagement and job performance

Purpose Psychological Capital (PsyCap), consisting of hope, efficacy, resilience, and optimism, is a positive state associated with attitudes, behaviors and performance. The purpose of this paper is to investigate a dynamic mediational model posing work engagement as the mediator of the longitudinal relation between PsyCap and job performance. Design/methodology/approach Data came from all white collar employees who responded to this study’s variables (n=420) from a comprehensive data set drawn from a large communications service company over two consecutive years. Job performance was rated at the end of each year by the direct supervisor as part of the organizational appraisal system. Findings Structural equation modeling analysis found that both absolute levels and increases in PsyCap predicted subsequent work engagement increases which in turn predicted job performance increases. Moreover, the mediating role of the changes in work engagement between previous PsyCap and performance change was confirmed over time. Research limitations/implications There is much to gain in conceptualizing the relations among PsyCap, work engagement and job performance as dynamic, rather than static. The results support the conservation of resources theory, in which employees are motivated to acquire, protect and foster their valued (psychological) resources to attain successful performance outcomes, in order to create a gain cycle of resources (Salanova et al., 2010). Moreover, it provide further empirical validation for the idea that processes, like work engagement, are sustained by personal resources, and that these latter exerts mostly an indirect effect on organizational behavior outcomes (Xanthopoulou et al., 2009b). Practical implications These results are important from a practical point of view, because they point to the importance of training interventions aimed at developing and sustaining PsyCap as an important determinant of workers’ motivation and behavior within the organization. Considerable literature offers practical insights and guidelines for developing PsyCap (Luthans et al., 2006, 2015; Luthans and Youssef-Morgan, 2017). Originality/value Despite the demonstrated state-like, dynamic nature of PsyCap, its relationship with performance has mainly been statically analyzed and the role of possible mediating mechanisms largely ignored. This study begins to fill this research gap by investigating the dynamic nature of PsyCap in relation to work engagement and job performance and whether over time engagement mediates the relationship between PsyCap and job performance.

The WVal: A New Measure of Work Values

This study presents a new scale to measure work values. The Work Values questionnaire (WVal) consists of 10 sets of 5 value items that respondents rank for importance. Each item expresses 1 of the 10 basic values of the Schwartz theory in the work context. Seven hundred fifty-nine employees from 94 organizations responded to the WVal. Confirmatory factor analysis (CFA) assessment of the 10 work values exhibited adequate factorial distinctiveness as well as high internal reliability. Multidimensional scaling analyses yielded a circular motivational structure of relations among the 10 work values similar to the higher order values in the basic values’ theory. We note and discuss meaningful differences in the importance of work values associated with gender, age, organizational tenure, and professional role. The study supports the applicability of the Schwartz basic value theory to the organizational setting, with some variations traceable to the work context. We discuss research possibilities and practical applications of the WVal.