Christoph Kaletka

Web 2.0 revisited: user-generated content as a social innovation

This paper raises the question whether Web 2.0 can be seen as a technological or a social innovation and which interdependencies exist between these two innovative aspects of the phenomenon. For that purpose, the definition of Web 2.0 as a tag cloud (for example given in Wikipedia) or as a difference in comparison to a ‘Web 1.0’ is revisited, challenged and discarded. In following steps, the paper argues that the core innovation of Web 2.0 is the communication of ‘user-generated content’ as a new social routine. The main enabling factors for Web 2.0 utilisation as a social routine are identified as easy-to-use software and broadly spread internet access. So while technology is seen as a ‘catalyst’ of the phenomenon, the innovation itself (user-generated content) is considered a social one.

Challenges at the Intersection of Social Media and Social Innovation: A Manifesto

Inspired by recent critical social and economic developments – and their most visible eruptions in the Arab world, Spain and Greece – which demonstrate that there is a relatively low barrier of entrance for individuals and groups to adopt social media for virtually any shared purpose, objective or cause, a “manifesto” has been written by a group of transdisciplinary researchers, activists and practitioners from the fields of ICT and social movements.

Inclusion Through Digital Social Innovations: Modelling an Ecosystem of Drivers and Barriers

The paper links latest insights from the field of social innovation research to the role of digital technologies and their potential to better address special needs. Therefore, it proposes a model to identify drivers and barriers for a broader use of digital social innovations in transformative processes towards inclusion. The paper develops a model of four distinct, yet interrelated contexts which analytically structure drivers and barriers in complex social innovation ecosystems, and which may also enable and support innovators to better understand driving and hindering factors for their digital social innovation initiative.

Digital) Social Innovation Through Public Internet Access Points

The post-industrial innovation system with its distinct focus on social innovation allows for theoretical and conceptual connections between innovation research and new fields of social practice. In this article we elaborate on the potential of social innovation and especially digital social innovation to tackle digitally excluded persons’ needs. Public internet access points are key infrastructures driving the digital inclusion of marginalized persons. Empirical results presented in this paper shows that these players act socially innovative by creating collaborative spaces for digital inclusion, by developing hybrid staff competence profiles and by creating community-based, intergenerational learning content. The paper relates research perspectives from the social innovation and the digital inclusion discourse and argues against the background of research and development results of six EU funded projects on social innovation and/or digital inclusion in the years 2011–2015.

New Initiatives for the Empowerment of People with Activity Limitations – An Analysis of 1,005 Cases of (Digital) Social Innovation Worldwide

The paper exploits an extensive quantitative case mapping to blend three strands of research: First, social innovation will be considered as an approach to improve and/or guarantee social inclusion for people with activity limitations. Secondly, ICT will be understood as a means to empower people with activity limitations; and thirdly, the needs of vulnerable people will be regarded as a lens for scrutinizing those two approaches: How can ICT based social innovation/digital social innovation (DSI) empower people? The analysed cases shed light on the phenomenon of “digital social innovations” and allow first insights into their practice. The paper illustrates a quantitative overview of the actors behind these initiatives, their funding structures and drivers and barriers. In a conclusion, the new phenomenon of “digital social innovation” is described in contours.

eFacilitators: Functional Hybrids between ICT Teaching and Community Management

Contribution Details EERA Network: 02. Vocational Education and Training (VETNET) EFacilitators: Functional Hybrids between ICT Teaching and Community Management Organisation(s): TU Dortmund / sfs, Germany Submitted by: Dr. Christoph Kaletka (TU Dortmund / sfs) Presenting Authors: Kaletka, Christoph; Pelka, Bastian (kaletka@sfs-dortmund.de, pelka@sfs-dortmund.de )

Copy Here, Paste There? On the Challenges of Scaling Inclusive Social Innovations

This article addresses the question of under which conditions established social innovations aiming at improving social inclusion may be transferred from one specific environmental context to another. Through the example of an in-depth case-study on the PIKSL laboratories in Germany, the authors develop insights into the importance of innovation-friendly ecosystems as preconditions of successful breaching and scaling of social innovations. Previous work (cf. [1]) provides a generic understanding of such an ecosystem and proposes a ‘context understand guide’, which is applied to the specific use-case of a social innovation initiative and its goal to scale their new solution. On the basis of a working definition of inclusive social innovations and a critical reflexion of scaling concepts the authors draft a framework which is then applied to the PIKSL initiative. In the following, a set of questions is presented to which those inclusive social innovation initiatives can answer who want to systematically plan a dissemination process of their ideas, theories and methodologies. Main outcome of this paper is an instruction of how to apply the context-understanding guide to the scaling process of inclusive social innovations.

Lokale Ökosysteme sozialer Innovation verstehen und gestalten

Die Bedeutung von sozialen Innovationen fur die erfolgreiche Bewaltigung von gesellschaftlichen, okonomischen, politischen und okologischen Herausforderungen des 21. Jahrhunderts erlangt zunehmende Aufmerksamkeit. Zur Bewaltigung von Schlusselproblemen der Gesellschaft - in den Bereichen Gesundheit, Sozialversorgung, Bildung, Energie, Umwelt und weiteren – werden vielfaltige neue soziale Praktiken entwickelt, ausprobiert, verworfen oder skaliert. Was wissen wir bereits heute uber die Erfolgsbedingungen sozialer Innovationen, insbesondere auf kommunaler Ebene? Welche Akteure sind an Initiativen sozialer Innovation beteiligt, wie konnen soziale Innovationen verbreitet und zum sozialen Wandel beitragen?

La investigación en Innovación Social en la Unión Europea y la experiencia de la TU Dortmund University – sfs

Resumen Este artículo analiza la investigación sobre )nnovación Social en la Unión Europea con foco en la experiencia de la TU Dortmund University – sfs, uno de los actuales protagonistas en este campo. La investigación en Innovación Social se ha incrementado significativamente en los ’ltimos años y, debido a los programas de financiamiento de la Unión Europea, se ha desarrollado una importante base conceptual que permite una mejor comprensión del tema en cuestión. Si bien las Ciencias Sociales y (umanidades juegan un rol importante en este proceso, todavía las preguntas de investigación más urgentes permanecen sin respuesta. Este artículo presenta el proyecto mundial de investigación SI-DRIVE, el cual busca contribuir a una mejor comprensión de la Innovación Social, así como también otros proyectos de investigación de la TU Dortmund University – sfs. De esta manera, el documento se centra en el desarrollo de la Innovación Social en la Unión Europea y los proyectos actuales como S)-DR)VE, además de reflexionar sobre posibles conclusiones para los procesos de investigación en América Latina.

e-Scouts: Intergenerational Learning in Blended Environments and Spaces (ILBES) for Social Inclusion

The last few years have seen a growing interest in eInclusion policies (i2010, Riga Declaration 2006, the EU Ministerial eInclusion Conference in Vienna 2008, the Roadmap for Digital Inclusion: a Hub For Social Innovation in Gdansk 2011) considering information and communication technologies (ICT) as a vehicle for social inclusion, ageing well, youth employability and social innovation (see Howaldt, Kopp, Schwarz 2009). The term “eInclusion” is addressed by two perspectives: Firstly, eInclusion is understood as the challenge to guide people to the digital world. Secondly, eInclusion can be understood as the approach to link disconnected people to society by digital means. In the following, we will refer to the term in both meanings: We will describe an approach to link elderly people and youth with an intergenerational learning circle to the digital and non-digital society by a combination of online and offline instruments. Especially social media – that may be characterised by their easy usage and the way they allow users to create content and participate in online activities – are seen as good means for including people with low ICT skills into the digital world (Pelka/Kaletka 2010). But as Kluzer/Rissola (2009) described, the use of digital media in eInclusion approaches has to be aided by offline support structures.