Claudia Cristina Bitencourt

A gestão de competências gerenciais e a contribuição da aprendizagem organizacional

This article analyses the main concepts, principles and practices of organizational learning as a way of managing managerial competencies based on the individual reality of each organization. It is an exploratory research that is developed, based on case studies in six companies (three Brazilian and three Australian). The results point out the importance of informal practices and the need to establish an articulated strategy, which regard to managerial competencies management. The significant experiences related by the managers interviewed point out organizational practices and practices that have occurred outside of the companies. It also highlights the constructive importance of a social conscience. The main elements of organizational learning that represent a potential contribution for the managerial competencies management refer to the interactive matters between people (reflections that privilege the collective), process vision (continuous development) and the emphasis on the pragmatic matter (practices at work).

A articulação entre estratégia e o desenvolvimento de competências gerenciais

This study analyzes the link between strategies and the development of managerial competences, verifying how organizational learning takes place. It is a single and exploratory case study, performed at a service company. After mapping the strategies adopted by the company, demands were identified for developing managerial competences appropriate for several periods. The findings highlight how the use of organizational strategies can generate necessities for the development of new managerial competences, considering the attributions and responsibilities which started being taken over by the managers. For the managers the circumstances which most favored their learning process were associated with initiatives of self-development and informal practices of competence articulation, always supported by the organization.

Processo de aprendizagem organizacional e desempenho empresarial: o caso da indústria eletroeletrônica no Brasil

This paper investigates the relationship between the dimensions of the learning process, the intensity of organizational reaction to market events and the results obtained. A theoretical model has been proposed complying with the hypothetical relationships of organizationa l elements. It was tested through the application of SEM. The study shows that the learning orientation could significantly increase the simple and double learning cycle in organizations, thus affecting directly and indirectly the answering capacity of a company.

Análise de Conteúdo Temática: há uma diferença na utilização e nas vantagens oferecidas pelos softwares MAXQDA® e NVivo®?

1 Possui graduação em Engenharia Civil pela Pontifícia Universidade Católica do Rio Grande do Sul, PUCRS, mestrado em Engenharia Civil pela Universidade Federal do Rio Grande do Sul, UFRGS e doutorado em Administração pela Universidade Federal do Rio Grande do Sul, UFRGS. Atualmente é professora titular do Programa de Pós-Graduação em Administração (PPGAd) da Faculdade de Administração, Contabilidade e Economia da Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS). Porto Alegre. Rio Grande do Sul. Brasil. E-mail: miriano@pucrs.br 2 Possui graduação em Administração de Empresas pela Pontifícia Universidade Católica do Rio Grande do Sul, PUCRS, especialização em Administração de Recursos Humanos pela Pontifícia Universidade Católica do Rio Grande do Sul, PUCRS, mestrado em Administração pela Universidade Federal do Rio Grande do Sul, UFRGS, doutorado em Business pela The University of Queensland, UQ, Austrália e doutorado em Administração pela Universidade Federal do Rio Grande do Sul, UFRGS. São Leopoldo. Rio Grande do Sul. Brasil. E-mail: claudiacb@unisinos.br 3 Possui graduação em Biologia Licenciatura Plena pela Universidade do Vale do Rio dos Sinos, UNISINOS, especialização em Secretariado Executivo Bilingue Gestão Empreendedo pela Universidade do Vale do Rio dos Sinos, UNISINOS, mestrado em Administração pela Universidade do Vale do Rio dos Sinos, UNISINOS e doutorado em Administração de Empresas pela Universidade do Vale do Rio dos Sinos, UNISINOS. São Leopoldo. Rio Grande do Sul. Brasil. E-mail: aclarissa@cpovo.net 4 Possui graduação em Ciências Econômicas pela Universidade Federal do Rio Grande do Sul, UFRGS, mestrado em Economia pela Pontifícia Universidade Católica do Rio Grande do Sul, PUCRS e doutorado em Administração pela Pontifícia Universidade Católica do Rio Grande do Sul, PUCRS. São Leopoldo. Rio Grande do Sul. Brasil. E-mail: eduardo.kunzel@hotmail.com ABstrACtContent analysis is widely used in qualitative research. It can be organized into three approaches: lexical analysis (nature and richness of the vocabulary), syntactic (verb tenses and modes) and thematic (themes and frequency), used complementarily or separately, depending on the research objective. Whatever the approach, the volume of data is usually large and qualitative data analysis software could help simplify the operational activities. The aim of this study is to analyze the contribution of the NVivo ® and MAXQDA ® software packages in thematic content analysis. Achieving this objective involves a review of the main characteristics of thematic content analysis and an examination of both software packages, and finally, a comparison between them. The main results are: the similarity between the features available for qualitative data analysis in the two software packages and the differences in their interfaces. The potential gain provided by using these packages depends on the researcher’s knowledge of content analysis since they do not substitute the researcher in the coding process. A considerable reduction in execution time of the analysis, as well as the possibility of applying different filters are important benefits obtained aiding the researcher to reflect on the data collected and obtain inferences.

Uma perspectiva baseada em recursos no agronegócio cooperativo

By means of a case study, this paper characterizes a port complex (PC) as a resource for the acquisition of competitive advantage, under the Resource Based View perspective. The results reveal that the PC is a heterogeneous, sustainable and suitable resource. The advantages provided by the resource and its importance for strengthening and integrating the cooperative system in Rio Grande do Sul, Brazil, are also highlighted.

Gestão de pessoas por competência: institucionalização, possibilidades e dificuldades implícitas nas relações trabalhistas brasileiras

Este trabalho apresenta uma reflexao sobre a implantacao do “modelo” de Gestao de Pessoas por Competencias (GPC) e os elementos dificultadores para sua institucionalizacao, em especial aqueles ligados a legislacao. A abordagem da institucionalizacao e investigada tendo em vista o aumento de empresas que aderem de formas diferentes ao “modelo” no Brasil. Para tanto, realiza-se inicialmente uma revisao da literatura sobre a GPC, em seus aspectos conceituais; a Teoria da Institucionalizacao e de seus processos; a normatizacao das relacoes sociais e sua relacao com a GPC. Trata-se de uma pesquisa qualitativa e exploratoria, baseada em entrevistas em profundidade com pesquisadores e atores que trabalham com o tema. Das entrevistas emergem categorias de analise para a comparacao das diversas percepcoes. Os principais resultados apontam para os elementos dificultadores a implementacao da GPC; para desmistificacao da equiparacao salarial e dos aspectos legais envolvidos; e para os espacos normativos mais adequados para institucionalizacao da GPC.

Capacidades dinâmicas e capital social organizacional: um estudo exploratório em ambiente de incubadora e parque tecnológico

Technology parks and technology incubators have been used as a way of implementation of public policies for the development of innovation and entrepreneurship. Accordingly, this study aims to comprehend the relationship between Dynamic Capabilities (DCs) and Organizational Social Capital (OSC) in the environment of incubator and technology park. Regarding study method, this is a qualitative and exploratory case study. Data were collected through semi-structured interviews and analyzed based on content analysis. As results, it was possible to identify the relationship between the CSO and CDs, especially the development of resources and capabilities via social ties and the role of Valetec and ITEF as promoting social interaction. The results suggest that the trajectory has the role of enhancing the benefits that businesses can obtain through CSO.

CORRELAÇÃO ENTRE ELEMENTOS DO CAPITAL SOCIAL E ORIENTAÇÃO EMPREENDEDORA: um estudo exploratório

On the organizational studies field, social capital stands out especially in relationships with aspects of organizational behavior, industrial processes and management, and strategic processes. Both entrepreneurship and the entrepreneurial orientation are issues connected to social capital, because they foster employment, income and social inclusion of a community. The objective of this study is to assess the level of correlation between the allocation of social capital and entrepreneurial orientation of students of organizations where these students work for. We investigated a sample of 185 students of Business Administration and Accounting courses of a College of the Southern Brazil. This research presents exploratory study and quantitative approach. The main results are presented as follow: the correlation between constructs of social capital and entrepreneurial orientation are classified as weak, and in some cases there are negative correlations. In addition, it was identified that the lowest correlation is presented between the dimensions of proactivity in the local context (CCS) and proactivity (COE), however, that relationship was expected to show a strong relationship. At the end, we present limitations of this study and suggestions for future studies.

A emergência das competências coletivas a partir da mobilização de diferentes grupos de trabalho

As competencias coletivas podem ser compreendidas a partir de diferentes contextos. Para este artigo, foi escolhido a dinâmica e resultado da equipe. Assim, buscou-se compreender o desenvolvimento de competencias coletivas a partir da interacao estabelecida entre diferentes grupos de trabalho. Para tanto, utilizou-se um referencial teorico com base na abordagem social das competencias, destacando-se os autores franceses e suecos. Desenvolveu-se um estudo de caso qualitativo, no qual a empresa selecionada deveria ter a cultura do trabalho em grupo e, neste contexto, foi escolhido um processo estrategico que dependesse da mobilizacao de diferentes grupos. O processo apresentado e o da Parada Geral de Manutencao, na empresa UNIB-RS/Braskem. Como resultados, foram estabelecidos dois niveis de analise: (1) o nivel micro, que buscou compreender os elementos constitutivos das competencias e (2) o nivel macro, focado nos resultados alcancados via esta mobilizacao. Baseado nesses achados, foram propostos dois conceitos sobre competencias coletivas, com diferentes enfoques. O primeiro enfatizando o processo de desenvolvimento dessas competencias, e o segundo, o resultado de tais competencias.

Identifying and assessing the scales of dynamic capabilities

Purpose The purpose of this paper is to identify the existing measure instruments for dynamic capabilities (DCs) in order to understand the tendencies of quantitative studies on DCs as well as to evaluate the reliability and validity of these scales. Design/methodology/approach To accomplish this objective, the authors conducted a systematic review of literature on DCs. Findings Main findings indicate that quantitative research works on DCs have focused on the relationship between DCs, innovation, organization performance, knowledge management and absorptive capacity. Findings also show that efforts to measure DCs quantitatively are recent and lack reliable methodology. Research limitations/implications One limitation of this research is that the authors conducted the systematic review on two databases. However, the authors conducted the research on the two most used databases in management research. Practical implications Findings show that academicians have plenty of room to work on quantitative research works on DCs as well as to develop robust scales to measure this construct in diverse business sectors. Originality/value This paper is the first to analyze the existing scales that measure DCs.