Elpidio Oscar Benitez Nara

The use of process management based on a systemic approach

Purpose – The use of management processes based on a systemic approach in the management of organizations aims the perception of the organizations in a more comprehensive way, integrating the various activities through the verification of the horizontal vision of the customers satisfaction. But this perception is not easy to achieve. Thus, in order for the process management, a survey was conducted in the monitoring of performance indicators of a manufacturer of childrens toys company, midsized, located in the Rio Pardo Valley, in the city of Santa Cruz do Sul, Rio Grande do Sul State – Brazil.Design/methodology/approach – It was evaluated the indicators used by the organization in the following dimensions: products, main processes, support processes, learning and growth, customer, strategy and plans, with the aim of permeating the vision of process management. From the results tabulation it was possible to realize the understanding of the process agents studied in relation to the business, mission, org...

A gestão da competitividade industrial por meio da aplicação dos métodos UP e multicritério no setor frigorífico de bovinos

EnglishThe dynamism of the modern world has forced companies to develop many tools and techniques to assist in the administration. In this sense, the present work aims to show the development of a model capable of revealing the costs expended to manufacture on a coil cold storage sector, through the application of the Unit of Production Method, in conjunction with concepts about multi-criteria methods. In order to verify the behavior in practice, we sought to apply the model in a company located in the state of Rio Grande do Sul, Brazil between the period from March to August 2012, visualizing in the end that �Sidecut� is the most expensive (CQ6b=R

The ten most common indicators in agreements involving profit sharing plans

1,05 ? US

The performance measurement of innovation and competitiveness in the telecommunications services sector

0,43), mainly due to time required for the development of its processes (?6b= 280,7 UP). Besides that, satisfactory values were found for four of the six periods evaluated in relation to the amount stipulated as ideal (CQfb=R

Estudo de um fluxo interno de materiais baseado na filosofia Lean Manufacturing

0,65), which demonstrates the good business situation of the company in relation to the context. portuguesO presente trabalho busca mostrar o desenvolvimento de uma modelagem capaz de revelar os custos dispendidos com a manufatura em uma empresa do ramo frigorifico, por meio da aplicacao do metodo de Unidade de Producao em conjunto com conceitos a respeito dos metodos multicriterios. A fim de verificar o seu comportamento na pratica, buscou-se aplicar o modelo em uma empresa situada no estado do Rio Grande do Sul, Brasil entre o periodo de Marco a Agosto de 2012, visualizando-se, ao final, que o produto denominado como �Costilhar� e o mais oneroso (CQ6b=R

Hierarchy the sectorial performance indicators for Brazilian franchises

1,05 ? US

Mapa estratégico, uma representação gráfica do Balanced Scorecard, ferramenta para otimização da tomada de decisões: estudo de caso de uma indústria de porte médio

0,43), devido principalmente ao tempo necessario para o desenvolvimento dos seus processos (?6b= 280,7 UP). Em especifico, encontraram-sevalores satisfatorios em relacao ao contexto de producao para quatro dos seis periodos avaliados, em relacao ao valor estipulado como ideal (CQfb=R

A VIEW ON THE EXPLORATION OF WASTE SERVICES FOR HEALTH COURSES OF HEALTH IN A UNIVERSITY COMMUNITY IN SOUTH BRAZIL

0,65), no qual demonstra a boa situacao da empresa perante o contexto abordado

Gestão por Processos Aplicada à Gestão de Projetos: Uma Metodologia para Gerenciamento de Projetos na Indústria

Approving the Brazilian law for profit sharing plans (PSP) has brought a new perspective to the society when it comes to capital and labour relations. Concerning PSP, Law number 12.832 from June 2013 rules the relationship between business companies and workers, together with labour unions, providing to both parties the possibility of negotiating improvements on organisational processes for the companies and better pay for the employees. The main goal of this study is to present the results of a research developed with the ten most common indicators in 232 PSP agreements signed in Brazil between 2013 and 2014. The information used in this research was obtained in websites and at the headquarters of labour unions and companies from the issued region. The contracts were tabulated and analysed. From all information acquired, it was possible to extract 22 different performance indicators and, through the information acquired, it was concluded that the ten indicators pointed out here strongly represent the group studied, since they mean 84.99% of all indicators.

Strategies used by a meatpacking company for market competition

From the growing trend of the services sector participation in the Brazilian economic scenario, the demand for studies on this subject seek to deepen the understanding about the behaviour of the aspects that influence the occurrence of such evolution. Following this sense, the present study aimed to propose a diagnostic model to measure the performance of innovation and competitiveness in the telecommunications service sector, providing resources to develop strategies, in order to turn the company capable of acting in a position according to direct and indirect main competitors, being development guided by five factors: service production, technology, human resources, finance and marketing. Once constructed the model, the implementation proved to be valid, presenting itself as a practical tool to support managers and consultants in the overall assessment of the company, allowing also to analyse its performance situation regarding to the development of competitive forms of positioning.