Gamal Kassem

Applying process mining in SOA environments

Process mining is an emerging analysis technique, which extracts process knowledge from data and provides various benefits to organizations. In Service Oriented Computing environment, different services collaborate with others to carry out the operations and therefore overall picture of operations and execution is not clear. Process mining extracts the information from log files of systems, as recorded during executions, and depicts the reality. In order to apply process mining, extraction of process trace data from log files is a pre-requisite step. A case study demonstrates the practical applicability of our proposed framework for extraction of the process trace data from application systems and integration portals.

Modeling and analysis of business processes using business objects

Business processes are vital for enterprises to achieve its goals, and so investigated by many researchers. Business process modeling is used to represent business processes graphically for better understanding and communication. Recent developments in business process analysis (like Process mining) have made significant impact on process improvement and management. Process mining extracts knowledge about business processes from their executions in the system. The developments in analytical methods and abundance of analytical data motivates the investigation of modelling language specially designed for business process analysis after their executions. This paper presents a modeling approach in which business processes can be analyzed graphically at abstract level as well as at finer granularity, so more benefits from process analysis can be achieved. The proposed modelling is discussed with help of case study in which participation of involved elements (resources, data etc.) to business processes are described with a focus towards business domain.

Light-Weight Composite Environmental Performance Indicators (LWC-EPI) Concept

Rapid environmental change requires a widely changing attitude starting from individuals over corporations to governments. A closer and more critical review of current environmental policies is needed. Corporate environmental management information systems (CEMIS) can play a major role to change attitudes by providing information that enables users to assess the current environmental impact of their processes and operations. One important question with regard to this is whether an organisation is complying with regulations. If the organisation is not complying with regulations the gap must be identified. Focusing on the growing environmental awareness and the needs of small- and medium-sized enterprises (SME) we shed light on the information provisioning role of CEMIS as well as on the environmental impact of SME operations as a whole. The main objective of our work is to provide a dashboard information system to control and monitor the organizations environmental performance indicators (EPI). This shall lead to a reduced gap between the estimated and current values of company’s environment impact on an almost daily basis. In this chapter we will focus on explaining the concept of Light-Weight Composite Environmental Performance Indicators (LWC-EPI), providing clear terms and definitions and presenting technologies which can be used to implement it.

ERP Self-Adaptive customizing

The implementation of an ERP system is a long and cost intensive process. Functions of the ERP system, which are delivered in an enterprise neutral but sector specific fashion need to be adjusted to the specific business requirements of an enterprise. Exact knowledge of the ERP system is required because each ERP system has its own technical concepts and terminologies. Therefore many enterprises employ ERP system experts in order to customize the ERP system to be introduced as well as to further enhance the customization after its introduction. A concept for the implementation of a Self- Adaptive ERP System should allow for the automatic customization of an ERP system on the basis of the of enterprise process models provided and analysis of the ERP system usage.

The identifying and adapting of FERP mall form and roles for more trust by marketing of distributed FERP components

Abstract In the last few years’ business in internet become more and more significance. On other hand new development of internet technology is rapid and changed every day. Thus Business models have to be continually adapted to meet the requirements of new business idea. One of these new and important business ideas is: how to supply the needs of small and medium sized enterprises with business software (E.g. Enterprise resource planning System (ERP)) which is distributed in internet and uses web services technology. The overall functionality of this system is provided by an ensemble of allied network nodes that all together appear as a single ERP system to the user and different ERP system components can be developed by different vendors. This kind of new Business requires new design of a business model. Therefore; in this approach we will identify adapt the form and roles of an FERP Mall as appropriate intermediary which cover the lack of pre-defined communication channels and areas of responsibility and trust between the enterprises and customers from point of views, the determination and the direct contact of customers with multiple FERP service providers for adoption, customization and maintenance of such federated systems is very difficult and problematic.

Analysis of user's behaviour in very large business application systems with methods of the web usage mining: a case study on SAP® R/3®

Navigation opportunities and options in modern business application systems1 are numerous and complex. Here users leave navigation traces, which can be pulled up as a basis for a user behaviour analysis. Based on results of the analysis the application systems can be (re-) configured or (re-) customized in order to be more favourable for a user. In the field of web applications similar analyses have been successfully executed by methods of Web Usage Mining. Therefore, these methods can be considered as a basis for the analyses in the field of business application systems. Proceeding from this, an aim of the present paper is a definition of approaches for a user behaviour analysis in the field of business application systems. This aim and approach definition should be derived from significant differences between web applications and business application systems. In this case study as an example of a widespread ERP-system the software product SAP R/32 is used. These methods should be derived from differences between web applications and business application systems. As a research in this field is not finished, this article is a research-in-progress paper.

Building AS-IS process models from task descriptions

Business processes have to adopt the changes driven by the market to remain competitive. This requires improvement of business processes, which can be carried out by understanding the existing business processes. For this AS-IS business process models are built that represent the actual situation of the enterprise. In this paper, we propose an approach to build an AS-IS process model from employees descriptions instead of instance executions in information systems. We also present an algorithm that builds an AS-IS model from control flow perspective and we further elaborate it with the help of a case study.

The Classification of Business Model for the Exchange of Distributed Components of Federated ERP Systems on the Basis of Web Services

In the last few years business in Internet become more and more significance. On other hand new development of Internet technology is rapid and changed every day. Thus business models have to be continually adapted to meet the requirements of newest Internet business technologies. Thereby many aspects have to be considered: (1)Technical and economical aspects; (2) The assistance and the transformation of the traditional business model; (3) The appearance of new business ideas based on Internet technology. One of these new and important ideas is: how to supply the needs of small and medium sized enterprises with business software (E.g. enterprise resource planning system (ERP)) which is distributed in Internet and uses Web services technology. This kind of new business requires new design of a business model. First step, we classify the new business on the basis of different substructures.

Collaborative Network Platform Solution for Monitoring, Optimization, and Reporting of Environmental and Energy Performance of Data Center

Collaborative Network Platform Solution for Monitoring, Optimizing, and Reporting of Environmental and Energy Performance of Data Center—Service Oriented Solution—(MORE) is about the design and development of a software solution as a collaborative network platform that supports organizations by monitoring, optimizing, and reporting of environmental and energy performance of a data center from ecological, energy usage effectiveness, and business perspectives. Based on existing standards, legal regulations, and accepted models of the data center sector, standardized Key Performance Indicators (KPIs) will be provided in terms of collection, aggregation, and dependency. Both the structure of the center’s components (hardware and software) and the monitoring level are corresponded and described semantically. The KPIs cover three main areas: environmental impacts represented by Environmental Performance Indicators (EPIs), energy usage effectiveness represented by Usage Performance Indicators (UPIs), and business perspectives represented by Business Performance Indicators (BPIs). Many organizations—especially SMEs—have no ability to benchmark or to assess all data center components, or they are missing the needed know-how to do so. Therefore, a collaborative network platform should promote cooperation between involved organizations by exchanging expertise and sharing information and data. KPIs are services and tools that give access via multiple consumption channels: mobile devices, Internet access, ERP integration, and web-services. This paper aims to assess the impact on corporate social responsibility related topics and further strategic decisions.

Pricing-model for marketing of FERP workflow as product

FERP Mall is a proposed intermediary business model for marketing of distributed ERP component-based Web services. This FERP Mall aims to cover the needs of small and medium enterprises (SMEs) to FERP functionality because the conventional ERP systems are expensive and only large companies can afford these systems. Beside the intermediation of FERP Web Services these mediators describes the appropriate FERP Workflow (Wf) for the end-user companies, which integrate the required FERP Web services. The relevant question in this case is: how to find the appropriate price of each FERP workflow description as marketable product? Therefore, this work describes a logical analysis of this product (Wf-definition) and finds out a suitable model, which can be considered for the determination of logical prices of these products.