Hamed Qahri-Saremi

Factors affecting adoption of online banking: A meta-analytic structural equation modeling study

Abstract Despite the potential benefits that online banking offers consumers, it has low adoption rate. We systematically review online banking adoption literature to propose two research models of factors affecting pre-adoption and post-adoption of the online banking. To test our proposed models, we applied a two-stage random-effects meta-analytic structural equation modeling method to data collected from 25,265 cases from primary empirical studies of online banking adoption. Our findings show that ten factors affect consumers’ adoption of the online banking. Furthermore, we show that the relative importance of these factors differs depending on consumers’ pre-adoption and post-adoption of the online banking.

Problematic Use of Social Networking Sites: Antecedents and Consequence from a Dual-System Theory Perspective

Abstract Problematic use of social networking sites (SNS) and its adverse consequences have become prevalent, yet little is known about the conceptualization and etiology of problematic use of SNS. This study draws on dual-system theory (DST), borrowed from cognitive neuroscience (also known as reflective-impulsive theory of the mind and fast and slow thinking) to investigate what drives this phenomenon. The statistical analyses of time-lagged data collected from 341 Facebook users implicate an imbalance between two systems in the human mind, involving strong cognitive-emotional preoccupation with using the SNS (System 1, impulsive) and weak cognitive-behavioral control over using the SNS (System 2, reflective), as the driver of problematic SNS use behaviors. Problematic use of SNS, in turn, diminishes users’ academic performance. This study contributes to research on the dark side of information systems (IS) use by conceptualizing problematic use and explaining its drivers and consequences. It demonstrates that the dual-system theory is an appropriate theoretical perspective for explaining problematic IS use, superior to planned-behavior–based models. It also explains some of the precursors of the dual system factors and offers practical implications to information technology artifact designers and users.

From IT Addiction to Discontinued Use: A Cognitive Dissonance Perspective

One of the main topics discussed within the realm of the dark side of IT is addiction. IT addiction has been found to bring adverse consequences on users’ lives. In order to overcome the difficulties associated with IT addiction, interrupting and quitting addiction has become an important research agenda. Recent research findings have shown that IT addicts do not always feel guilty about their usage, and in many cases, they do not even perceive their usage as problematic. In this study, we draw on cognitive dissonance theory to theorize and propose a model showing that the degree of users’ cognitive dissonance can make a difference in their willingness to quit their IT addiction. We tested the model using data collected from 226 social network sites users. The analysis provided empirical support for our model and shed light on the mediation and moderation effects of cognitive dissonance in this process. 1

Explaining unplanned online media behaviors: Dual system theory models of impulsive use and swearing on social networking sites:

Unplanned (i.e. spontaneous) online behaviors such as impulsive use of social networking sites (SNS) and swearing on SNS are prevalent and can adversely affect users and society. Drawing on dual system theory, this article conceptualizes and empirically investigates the etiology of such behaviors. Results of two studies (n1 = 295 SNS users, focuses on impulsive use; n2 = 336 SNS users, focuses on swearing) show that both of these online behaviors are driven, in part, by cognitive-emotional preoccupation with the SNS and inhibited, in part, by cognitive-behavioral control over using the SNS. The inhibition effect is both direct and indirect, through the suppression of the cognitive-emotional preoccupation effects. The findings provide a theoretical lens of analysis through which impulsive and unitneded media use behaviors can be explained.

Personality Predictors of IT Addiction

Prior research on addiction has extensively looked at the personality traits of individuals and their interactions in explaining various types of substance and non-substance addictions. Recent studies have also shown the importance of neuroticism, conscientiousness, and agreeableness on IT addiction. Nevertheless, little is known in IS research regarding the moderated effects of personality traits on the development of IT addiction. Given the increasing attention to the dark side of IT, in this study, we build on Five-Factor personality model to propose a theoretical model that shows the direct and moderated effects of neuroticism, conscientiousness, and agreeableness on addiction to social networking sites (SNS). We empirically test our research model using data collected from 275 SNS users and covariance-based structural equation modeling technique. Furthermore, we shed light on the moderation effects of these factors on SNS addiction via two post-hoc analyses. The implications for theory and practice are discussed.

Introduction to the Special Issue — Social Computing and Service Innovation: A Framework for Research

ABSTRACT Recently, we more and more observe service innovations emerging from social interactions among a network of actors inside and outside of organizations. Social computing technologies are the main facilitators of social interactions, hence increasingly play a vital role in the service innovation. Yet, research on the role of social computing in service innovation lacks clear theoretical and empirical basis. This special issue was designed to stimulate research on the intersection of social computing and service innovation. In this paper, we outline a broad research framework in this regard, including the papers in this special issue and areas for future research.