Herbert C. Biggs

Essential elements for recruitment and retention: Generation Y

Purpose: Generation Y (Gen Y) is the newest and largest generation entering the workforce. Gen Y may differ from previous generations in work-related characteristics which may have recruitment and retention repercussions. Currently, limited theoretically-based research exists regarding Gen Y’s work expectations and goals in relation to undergraduate students and graduates. Design/methodology/approach: This study conducted a theoretically-based investigation of the work expectations and goals of student- and working-Gen Y individuals based within a framework incorporating both expectancy-value and goal setting theories. N = 398 provided useable data via an on-line survey. Findings: Overall, some support was found for predictions with career goals loading on a separate component to daily work expectations and significant differences between student- and working- Gen Y on career goals. No significant differences were found, however, between the two groups in daily work expectations. Research limitations/implications: Future research may benefit from adopting a theoretical framework which assesses both daily work expectations and career goals when examining the factors which motivate Gen Y’s decisions to join and remain at a particular organisation. Practical implications: At a practical level, based on the findings, some examples are provided of the means by which organisations may draw upon daily work expectations and career goals of importance to Gen Y and, in doing so, influence the likelihood that a Gen Y individual will join and remain at their particular organisation. Originality/value: This research has demonstrated the utility of adopting a sound theoretical framework in furthering understanding about the motivations which influence organisations’ ability to recruit and retain Gen Y, among both student Gen Y as well as those Gen Y individuals who are already working.

A study of construction site safety culture and implications for safe and responsive workplaces

The high injury rate with in the Australian construction industry necessitates proactive action on the behalf of rehabilitation professionals. Safety Culture is a concept that is gaining traction within this sector as a useful concept to further reduce fatalities, injuries and incidents. 10 focus groups were completed with Australia’s largest constructors to investigate this concept of safety culture and to further evaluate the skills, knowledge and abilities required by people who hold influential and key roles. Data interpretation revealed three important personal characteristics that underlie a positive safety culture: safety knowledge, user / interpersonal skills and appropriate attitudes and beliefs. These findings are applied to the rehabilitation process and it is concluded that rehabilitation professionals need to contribute to the development of a positive safety culture by enhancing the workforce’s understanding of injury management.

The impact of a supportive leadership program in a policing organisation from the participants' perspective

AIM The aim of this study is to explore the implementation of an organisational level intervention, focussing on Supportive Leadership (SL), in an Australian police organisation from the perspective of supervisors and managers. DESIGN The impact of the intervention was explored using a qualitative methodology using semi-structured telephone interviews with 44 participants who had attended the Supportive Leadership Workshop, designed to improve awareness of good management practices. Data was subjected to thematic analysis using a social constructivist theoretical orientation. FINDINGS Findings showed that SL as a concept was generally accepted by a majority of participants and that they had integrated a number of SL strategies into their work practices. The participants also identified the importance of senior personnel role-modelling SL and the negative impact of non-role modelling. RESEARCH LIMITATIONS AND IMPLICATIONS: The major limitation of the study was the non-random sample of voluntary participants. However, the nature of conducting applied studies in police organisations is inherently difficult due to confidentiality and their paramilitary nature. This study highlights the need for future studies in police leadership and occupational stress that directly explore issues from the perspective of the supervisors and managers. PRACTICAL IMPLICATIONS Interventions such as SL need support and role modelling from senior management to enhance their credibility. ORIGINAL VALUE: This paper reports on an applied intervention that received major support and funding within a police organisation. It is of value to other organizations considering similar interventions because it highlights issues that could be addressed to further enhance the program.

Job-Related Tension, Self-Esteem and Psychological Distress in Rehabilitation Professionals.

We examined perceptions of job-related tension among a non-random sample of 52 New Zealand rehabilitation service providers. We considered the relations between job tension and psychological distress and the extent to which feelings of self-esteem moderated this relationship. Major findings are that (a) there is a consistent positive relationship between job tension and general psychological distress; (b) there is a consistent negative relationship between self-esteem and both job tension and general distress; (c) self-esteem moderates the effect of job tension on general distress in that high levels of job tension were associated with increases in psychological distress among respondents with low self-esteem while among respondents with high-self esteem, job-related tension had little negative impact on feelings of psychological distress. Despite a number of limitations, the findings have a number of important implications for professional functioning among rehabilitation service providers and highlight the need for appropriate staff development and training initiatives which focus specifically on service provider wellbeing.

Occupational concerns and workplace well-health.

This issue provides a series of articles that canvass conceptual development, policy development, model development, and practical industry research that is a snapshot of contemporary issues of occupational concerns. The literature remains focussed on workplace stress remediation, but over the past decade has also moved consistently to address proactive considerations of well health and capacity and resilience building. The organisational environment is now concerned generally in equal part with strategies of proactive prevention, and should they prove ineffective, strategies of effective remediation. Whatever the organisational focus, the debate is moving to secure knowledge and practice to avoid the deleterious consequences of occupational stress. These developments are of major importance to both employers and employees and allow for a range of strategies to be trialled that fit the well-health and work-life balance environment as well as retain needed notions on productivity and performance. Allied health professionals, both practitioners and researchers, have a vital role to play in these developments. I am confident that the articles in this Special Issue will provide contemporary discussion across both the proactive and remediation environments, and I hope they are enjoyable and informative to the reader.

The development and utility of an interactive assessment protocol for evaluating company based responses in managing employees on long-term absence

This paper presents the results of Phase 3 of The RETURN Project, a European Study which aimed to reduce long term absenteeism in the workplace. Phases 1 and 2 have been described in detail elsewhere. The Study adopted an iterative approach that explored LTA from three different perspectives: the System, the Expert, and the Employer. This paper describes how the outputs of both the System and the Expert phases in combination with other tools focused on Disability Management (DM) were used to generate an interactive multi-jurisdictional assessment protocol tool for evaluating company based responses in managing employees on long term absence. The RETURN Protocol was field tested in different regulatory contexts using a company case approach. Results of the field test carried out in six European comopanies are presented and the future and appropriate use of the protocol tool is discussed.

An amendment to the rehabilitation skills inventory

In this investigation of rehabilitation professionals in Australasia, where the profession of rehabilitation counseling might be described as emerging, the appropriateness of the Rehabilitation Skills Inventory for use in Australasian settings was evaluated. This resulted in an amendment to the original instrument and the development of the RSI (Amended) instrument. The instrument validation is discussed and the four component solution described.

Creating a Common Approach to Safety Management Through Structured Training Development

The successful management of workplace safety has many benefits for employees, employers and the community. Similar to other areas of job performance, safety performance can be enhanced through appropriate and well-designed training. The foundation of the development of effective training is a thorough training needs analysis (TNA). Currently, the application of psychometrically valid TNA practices for the management of workplace safety is an under-researched topic and limited guidance is available for implementing appropriate strategies. To address this gap in the literature, this chapter will provide an overview of TNA practices, including the purpose and benefits associated with implementing the systematic procedure. A case study will then be presented to illustrate how the TNA process was successfully applied to investigate the training needs of Australasian rail incident investigators to achieve an industry-approved national training package. Recommendations will be made to assist practitioners with implementing TNA practices with the goal of enhancing workplace safety management through targeted workforce development.

Socio-structural influences on the work participation of refugees: an exploratory systematic mixed studies review

This systematic mixed studies review aimed at synthesizing evidence from studies related to the influences on the work participation of people with refugee status (PWRS). The review focused on the role of proximal socio-structural barriers on work participation by PWRS while foregrounding related distal, intermediate, proximal, and meta-systemic influences. For the systematic search of the literature, we focused on databases that addressed work, well-being, and social policy in refugee populations, including, Medline, CINAHL, PsycInfo, Web of Science, Scopus, and Sociological Abstracts. Of the studies reviewed, 16 of 39 met the inclusion criteria and were retained for the final analysis. We performed a narrative synthesis of the evidence on barriers to work participation by PWRS, interlinking clusters of barriers potent to their effects on work participation. Findings from the narrative synthesis suggest that proximal factors, those at point of entry to the labor market, influence work participation more directly than distal or intermediate factors. Distal and intermediate factors achieve their effects on work participation by PWRS primarily through meta-systemic interlinkages, including host–country documentation and refugee administration provisions.

The role of education and awareness in workplace alcohol and drug use in the Australian construction industry: Proposed program of research and preliminary results

The main aim of this paper is to outline a proposed program of research which will attempt to quantify the extent of the problem of alcohol and other drugs in the Australian construction industry, and furthermore, develop an appropriate industry-wide policy and cultural change management program and implementation plan to address the problem. This paper will also present preliminary results from the study. The study will use qualitative and quantitative methods (in the form of interviews and surveys, respectively) to evaluate the extent of the problem of alcohol and other drug use in this industry, to ascertain the feasibility of an industry-wide policy and cultural change management program, and to develop an appropriate implementation plan. The study will be undertaken in several construction organisations, at selected sites in South Australia, Victoria and Northern Territory. It is anticipated that approximately 500 employees from the participating organisations across Australia will take part in the study. The World Health Organisations Alcohol Use Disorders Identification Test (AUDIT) will be used to measure the extent of alcohol use in the industry. Illicit drug use, “readiness to change”, impediments to reducing impairment, feasibility of proposed interventions, and employee attitudes and knowledge regarding workplace AOD impairment, will also be measured through a combination of interviews and surveys. Among the preliminary findings, for 51% (n = 127) of respondents, score on the AUDIT indicated alcohol use at hazardous levels. Of the respondents who were using alcohol at hazardous levels, 76% reported (n = 97) that they do not have a problem with drinking and 54% (n = 68) reported that it would be easy to “cut down” or stop drinking. Nearly half (49%) of all respondents (n = 122) had used marijuana/cannabis at some time prior to being surveyed. The use of other illicit substances was much less frequently reported. Preliminary interview findings indicated a lack of adequate employee knowledge regarding the physical effects of alcohol and other drugs in the workplace. As for conclusions, the proposed study will address a major gap in the literature with regard to the extent of the problem of alcohol and other drug use in the construction industry in Australia. The study will also develop and implement a national, evidence-based workplace policy, with the aim of mitigating the deleterious effects of alcohol and other drugs in this industry.