J.M.A. Hornikx

Adapting consumer advertising appeals to cultural values: A meta-analytic review of effects on persuasiveness and ad liking

It is a truism that successful persuasive messages should be adapted to audience values. A substantial research literature—not previously systematically reviewed—has examined whether advertisements with appeals adapted to the audience’s important cultural values (e.g., individualism for North Americans) are more persuasive and better liked than appeals that are unadapted to such values. A meta-analytic review of that research finds that adapted ads are only slightly more persuasive (mean r = .073, 67 cases) and slightly better liked (mean r = .082, 66 cases) than unadapted ads. Moreover, these effects were mainly limited to North Americans and Asians and to values related to individualism-collectivism. In this chapter, we discuss explanations for these results and identify directions for future research.

ENGLISH OR A LOCAL LANGUAGE IN ADVERTISING? The Appreciation of Easy and Difficult English Slogans in the Netherlands

Studies have demonstrated frequent use of English in international advertising, but little is known about people’s preference for English versus local languages. This article empirically investigated the difficulty of the English language as a possible determinant of people’s preference for English or the local language. In an experiment, Dutch participants judged a number of car ads with English slogans that were pretested as easy or difficult to understand. They were subsequently asked to express a preference for either the English slogan or the Dutch equivalent. Results showed that easy-to-understand English slogans were appreciated better than difficult-to-understand English slogans. Moreover, the degree of difficulty in comprehension of the English slogans affected participants’ preference for English. English was preferred to Dutch when it was easy to understand; when it was difficult to understand, English was appreciated as much as the Dutch equivalent. In conclusion, the experiment provides empirical support for the role of comprehension in the preference for and appreciation of English in international advertising.

Cultural Differences in the Persuasiveness of Evidence Types and Evidence Quality

Cultural differences in reasoning and persuasion have mainly been documented for the East—West divide. Nisbett (2003) expects such differences to be absent for Western cultures because of their shared Grecian inheritance. The results of two experiments, however, show that France and The Netherlands, both Western European countries, differ with respect to the persuasiveness of different evidence types. In Study 1 (N=600), cultural differences occurred between the relative persuasiveness of anecdotal, statistical, causal, and expert evidence. In Study 2 (N=600), the quality of statistical and expert evidence was manipulated. For the Dutch, but not for the French, normatively strong evidence was more persuasive than normatively weak evidence for both evidence types. Implications and possible explanations are discussed.

Reasoning and argumentation: Towards an integrated psychology of argumentation

Although argumentation plays an essential role in our lives, there is no integrated area of research on the psychology of argumentation. Instead research on argumentation is conducted in a number of separate research communities that are spread across disciplines and have only limited interaction. With a view to bridging these different strands, we first distinguish between three meanings of the word “argument”: argument as a reason, argument as a structured sequence of reasons and claims, and argument as a social exchange. All three meanings are integral to a complete understanding of human reasoning and cognition. Cognitive psychological research on argumentation has focused mostly on the first and second of these meanings, so we present perspectives on argumentation from outside of cognitive psychology, which focus on the second and third. Specifically, we give anoverview of the methods, goals, and disciplinary backgrounds of research on the production, the analysis, and the evaluation of arguments. Finally, inintroducing the experimental studies included in this special issue, which were conducted by researchers from a range of theoretical backgrounds, weunderline the breadth of argumentation research as well as stress opportunities for mutual awareness and integration.

The effectiveness of foreign-language display in advertising for congruent versus incongruent products

ABSTRACT Advertising often confronts consumers with foreign languages, such as German or French in the U.S., but little is known about the circumstances under which this is effective. The linguistic theory of foreign-language display claims that the congruence with the product is the essential element in its effectiveness. This study investigates this premise by having Dutch participants (N = 150) evaluate ads for products that were (in)congruent with the language of the slogan (French, German, Spanish). Results show that foreign-language display is indeed more effective for congruent (e.g., wine–French) than for incongruent products (e.g., beer–French).

Persuasive evidence in India: An investigation of the impact of evidence types and evidence quality

Research on persuasive evidence types has been limited to Western cultures. Because Western systems of thought are claimed to be fundamentally different from Eastern systems of thought, the persuasiveness of evidence types was explored in one Eastern culture. Indians (N = 183) judged claims supported by different evidence types. Statistical, expert, and causal evidence were found to be equally persuasive as support for claims. Indians also appeared sensitive to evidence quality that was manipulated according to Western norms for reasonable argumentation: normatively strong evidence was more persuasive than normatively weak evidence. Findings are compared to results from studies conducted in Western cultures.

A normative framework for argument quality: argumentation schemes with a Bayesian foundation

In this paper, it is argued that the most fruitful approach to developing normative models of argument quality is one that combines the argumentation scheme approach with Bayesian argumentation. Three sample argumentation schemes from the literature are discussed: the argument from sign, the argument from expert opinion, and the appeal to popular opinion. Limitations of the scheme-based treatment of these argument forms are identified and it is shown how a Bayesian perspective may help to overcome these. At the same time, the contributions of the standard scheme-based approach are highlighted, and it is argued that only a combination of the insights of different traditions will yield a complete normative theory of argument quality.

Evidence quality and persuasiveness: Germans are not sensitive to the quality of statistical evidence

Abstract For a long time, research in communication and argumentation has investigated which kinds of evidence are most effective in changing people’s beliefs in descriptive claims. For each type of evidence, such as statistical or expert evidence, high-quality and low-quality variants exist, depending on the extent to which evidence respects norms for strong argumentation. Studies have shown that participants are sensitive to such quality variations in some, but not in all, cultures. This paper expands such work by comparing the persuasiveness of high- and low-quality statistical and expert evidence for participants from two geographically close cultures, the Dutch and the German. Study 1, in which participants (N=150) judge a number of claims with evidence, underscores earlier findings that high-quality is more persuasive than low-quality evidence for the Dutch, and – surprisingly – also shows that this is less the case for the Germans, in particular for statistical evidence. Study 2 with German participants (N=64) shows that again they are not sensitive to the quality of statistical evidence, and rules out that this finding can be attributed to their understanding of the rules of generalisation. Together, the findings in this paper underline the need to empirically investigate what norms people from different cultures have for high-quality evidence, and to what extent these norms matter for persuasive success.

Conducting Research on International Advertising: The Roles of Cultural Knowledge and International Research Teams

ABSTRACT International research teams that are knowledgeable about the cultures under investigation are considered a prerequisite for sound research. By virtue of a meta-analytic review, this study empirically compared international and national research teams that have conducted experiments on the effectiveness of cultural value adaptation in advertising. Results show that, although the composition of research teams does not make for dependable differences in the outcomes of these experiments, international research teams may be more capable than national teams in designing pairs of culturally adapted–versus–unadapted advertisements. It may not matter much, however, whether the international team includes a representative of the audiences culture.

The effects of cultural adaptation in fundraising letters: The case of help-self and help-others appeals in a feminine culture

Abstract Gender has been shown to affect the persuasiveness of help-self and help-others appeals in fundraising: men prefer help-self appeals, and women help-others appeals. This gender difference has been attributed to world-view differences. Women have a care-oriented world-view and men a justice-oriented world-view – at least in masculine cultures. In feminine cultures, however, both men and women have a care-oriented world-view. The present study investigated whether in the feminine, Dutch culture the culturally adapted help-others appeal was more persuasive than the culturally unadapted help-self appeal for both men and women (N = 166). Results showed that the culturally adapted help-others appeal was the most persuasive appeal for men and women, who were both found to have a relatively care-oriented world-view.