James K. Summers

Relationships at Work: Toward a Multidimensional Conceptualization of Dyadic Work Relationships

Work relationships have come to form the very foundation of organizations and the contemporary embodiment of how most work gets accomplished, and there has been increased scholarly interest in this area. Although research has investigated the nature of high-quality and low-quality work relationships, few attempts have taken that next important step in more precisely articulating the actual dimensions that underlie work relationships, how they relate to one another, and how, as contextual background, they frame and influence organizational phenomena. In an effort to help address this gap in our understanding of relationships at work, this study briefly reviews the relevant literature on work relationships, extracting what is currently known about the specific aspects or underlying dimensions of such relationships. Then, the authors introduce an integrative multidimensional conceptualization of dyadic work relationships, which specifies the critical foundational dimensions and processes, and discusses the implications for future theory and research.

Strain reactions to perceived entitlement behavior by others as a contextual stressor: Moderating role of political skill in three samples.

Observing others entitlement behavior can create a stressful work context fraught with accompanying strain consequences. The present investigation examined the interactive effects of perceived entitlement behavior by others and political skill on job tension in three samples (N = 440, 167, and 140, respectively) designed to establish a consistent pattern of results. Specifically, perceived entitlement behavior by others was hypothesized to predict heightened levels of job tension in the absence of political skill. Conversely, for those with high levels of political skill, perceived entitlement behavior by others was predicted to demonstrate little relationship with job tension. Across samples, hypothesized relationships received support, as political skill was found to be a significant moderator of the perceived entitlement behavior by others--job tension relationship. Scholarly and practical implications, strengths and limitations, and future research directions are discussed.

Personal control antidotes to the strain consequences of generational conflict as a stressor

Purpose – This paper aims to investigate the interactive effects of generational conflict and personal control (i.e. self‐regulation and political skill) on strain‐related outcomes (i.e. job tension, and job tension and job dissatisfaction).Design/methodology/approach – This two‐study investigation employed a survey methodology to assess the efficacy of the predictive relationships. Study 1 consisted of 390 full‐time employees in a broad range of occupations, while 199 state agency employees participated in study 2.Findings – Generational conflict was significantly positively related to job tension (i.e. in both studies) and job dissatisfaction (i.e. in study 2). Further, for individuals higher in self‐regulation (i.e. study 1) and political skill (i.e. study 2), these effects were attenuated. That is higher self‐regulation reduced job tension in study 1, and political skill was related to decreases in job tension and job dissatisfaction across all levels of generational conflict in study 2.Research limit...

Psychological and Physiological Health and Well-Being Implications of Political Skill: Toward a Multi-Mediation Organizing Framework

This chapter examines the role of political skill in relation to employee psychological and physiological health and well-being. First, we begin by providing a review of the current research on the relationship of political skill to stress and strain; additionally, areas in this literature that are in need of greater theoretical specification are identified. A multi-mediation organizing framework is proposed, which suggests that political skill impacts intrapsychic (i.e., constructs residing within an individual such as control, self-esteem) and interpersonal processes (i.e., authenticity, trustworthiness, affability, and humility), which subsequently influence the development and maintenance of work relationships, networks, and coalitions, and ultimately affects individual psychological and physiological health and well-being. The implications of this framework, and directions for future research, are discussed.

The implications of coalition forms for work role innovation, resource reallocation, and performance

Abstract Coalitions are informal and interdependent groups of actors operating within organizations, yet their effects in organizations are not widely understood. In this paper, we develop a model of coalition formation and functioning inside organizations. By extrapolating the behavioral intentions (i.e., altruistic or antagonistic) and compositional differences (i.e., supplementary or complementary) among these informal group structures, we classify coalitions into four forms (i.e., lobby, cartel, circle, and alliance), theorizing how each coalition form affects work role innovation, resource allocations, and work performance. Our conceptualization helps clarify previous theoretical inconsistencies and establish an agenda for the study of coalitions at work. Furthermore, this paper provides insights into the ways that coalitions support or impede the organization’s objectives.

Designing Executive Risk-Taking: An Agenda for Improving Executive Outcomes Through Work Design

Executives exert a pervasive influence on the organizations they lead. As such, scholars have long considered how to calibrate the risks inherent in executive decision making, often relying on incentives and compensation to calibrate executive risk behavior. However, there are shortcomings that reduce the efficacy of this approach, largely because incentives and compensation do not alter the work environment itself, which play a significant role influencing executive risk behavior. Consequently, in this chapter, we propose a conceptualization that integrates executive risk-taking with work design, framing three central features of the strategic leader job and work environment that may be manipulated to channel and shape executive risk-taking. Specifically, accountability, discretion, and relationships are proposed as the key higher-order characteristics of the executive work context, and they are examined with respect to optimal calibration in order to maximize both executive performance and well-being, as well as organizational coordination and control. Implications of this conceptualization and directions for future research are discussed.