Jinyoul Lee

Enterprise integration with ERP and EAI

Comparing internal and external approaches to enterprise business integration.

An ERP implementation case study from a knowledge transfer perspective

An enterprise resource planning (ERP) application is an enterprise-wide package that tightly integrates all necessary business functions into a single system with a shared database. An ERP implementation often entails transferring the business knowledge incorporated in the basic architecture of the software package into the adopting organization. This article proposes a new approach to analysing ERP implementations from a knowledge transfer perspective. It also contributes to a better understanding of competitive advantage based on process knowledge when standardized business processes are implemented by an organization. The article begins by identifying the types of knowledge transferred during an ERP implementation and the factors affecting this transfer. It then investigates how conflicts between the business knowledge transferred from the ERP package and the existing organizational knowledge are resolved. During our investigation, we used in-depth interviews, process analysis and documentation analysis in order to analyse an early implementation stage of ERP. The results indicated that the business processes which are incorporated in an ERP package are transferred into an organization along with the business rules inherent in the processes due to process automation, the limited flexibility of such packages and the cross-functional nature of an ERP package. The results also suggested that an organizations adaptive capability concerning role and responsibility redistribution, the development of new types of required knowledge and the introduction of a different knowledge structure influence an organizations ability to internalize these standardized processes into business routines that provide a competitive advantage.

Knowledge transfer in work practice: adoption and use of integrated information systems

Purpose – The purpose of this paper is to focus on the social context of enterprise resource planning (ERP) adoption and use within an organization, emphasizing a knowledge transfer perspective. This framework is investigated in terms of the conflicts and struggles between the best practices embedded in ERP modules and the interactions of users of the ERP system.Design/methodology/approach – A case study using grounded theory is applied with the rich and detailed interview process. This paper shows how to conduct grounded theory and how to interpret the individual level of analysis to organizational level impacts.Findings – This study analyzes how an organization adopts a unique information system provided by enterprise integration and also suggests the likely consequences of knowledge transfer between the organization perspective embedded in ERP and individual apprehension conceptualizing the mode of human interaction and the type of work practice.Research limitations/implications – This is a case study ...

Virtual Organization: Resource-Based View

Virtual organization incorporates all the revolutionary practices in the global network and provides a unique opportunity for society. This study provides a new vision of the future organization with the revolution of communication technologies. Virtual organization is analyzed with the premises of time and space. The findings of this chapter show the strategic implication of virtual organization in terms of its life cycle through various stages and interactions based on structuration. A resource-based view is employed to identify more effective and strategic ways to operate virtual organization.

An epistemological taxonomy for knowledge management systems analysis

Knowledge management systems (KMS) play increasingly important roles in organizations due to the realization of the value of knowledge and capabilities of computerized systems to support knowledge management activities. Earlier researchers have explained the activities and processes important for knowledge management, which is useful for the development of systems to support knowledge management. The wide variety of knowledge domains and interactions among them in organizations makes it necessary to understand the broad epistemological spectrum that can enable effective utilization of computerized systems for knowledge management. Although, previous research had considered the processes required for dissemination of knowledge in organization, more fundamental epistemological consideration, along objective and subjective dimensions enhances analysis of systems requirements. This paper attempts to conceptually develop taxonomy useful for analysis of knowledge requirements and for implementation of systems. Furthermore, the paper illustrates the classification using exploratory cases.