Juliano Nunes Alves

Os fluxos de comunicação do Corpo de Bombeiros: estudo de caso no interior do Rio Grande do Sul

Este estudo constitui uma analise da percepcao dos colaboradores em relacao aos fluxos de comunicacao interna numa organizacao publica, em que procurou-se verificar os pontos positivos e negativos na comunicacao em instituicoes publicas, principalmente o caso do Corpo de Bombeiros. A pesquisa do tipo exploratorio-descritiva foi desenvolvida no Corpo de Bombeiros de Santa Maria, interior do Rio Grande do Sul. Na coleta de dados, foram realizadas sete entrevistas com servidores da unidade, e foram examinadas por meio da analise de conteudo. A partir da analise e interpretacao dos dados, verificou-se que a organizacao nao utiliza qualquer instrumento de avaliacao ou controle da comunicacao interna.Os fluxos de comunicacao sao deficientes a ponto de o servidor ser amparado apenas nos seus documentos formais e na burocracia, portanto nao faz da comunicacao uma ferramenta de gestao e nao tem um fluxo continuo e adequado. As falhas na comunicacao incidem no retrabalho, no desperdicio de recursos publicos, bem como no aumento do tempo para prestacao dos servicos.

A UTILIZAÇÃO DO PLANEJAMENTO ESTRATÉGICO COMO FERRAMENTA DE GESTÃO NA PEQUENA EMPRESA

Strategic planning is considered an effective method of business management for this reason the present study was conducted in a city in the interior of Rio Grande do Sul. This is a quantitative study. The population was composed of the companies that have entries at the Chamber of Retail Leaders of Cruz Alta, Rio Grande do Sul. The findings of the survey aimed at verify: how strategic planning is used in small businesses, the importance of using of guiding strategies for small businesses; benefits which in the view of managers are due to the use of strategic actions and what difficulties or inability to use strategic actions. Of the 93 questionnaires analyzed it can be seen that 38.645% corresponds to the factor related management features of small business, where companies do not make use of strategic planning for not knowing your technique, still claiming that the small business need for this training to qualify their employees. Even so, one can realize that companies perform some of the steps of strategic planning in an informal way.

Análise do processo de internacionalização da IBQ Britanite sob a ótica da abordagem comportamental

The process of internationalization of companies has proceeded in different ways and contexts. Among the models that guide and explain the moves made by companies into the international market, this study is on the behavioral perspective of internationalization theoriesxa0 The main objective of this paper is to analyze, in the light of the theoretical assumptions of the behavioral approach, the process of internationalization of IBQ Britanite, leader in the Brazilian civil explosives and providing services in blasting rocks . Therefore, the study is characterized by bias qualitative study using a single case study that answers the five questions of the internationalization process: why, what, when, where and how companies internationalize their activities. The results show that the process of internationalization of the company came to advantages gained both domestically and restrictions growth. Throughout his international career, the company gradually progressed in export activities, and also for stages greater commitment to the foreign market through joint ventures and production subsidiary.